Your calls always answered within 5 rings.
Nicole, our travel manager for many years did a magnificent job. She booked the flights, the hotels, the car hire and gave the best advice regarding our trip to Tuscany.
Much appreciated
Brilliant customer service
Damian is an absolute star. He finds me last minute tickets and organises family holidays. We are super happy with his very professional services.
Most organisations under deliver on their promises but not DialAFlight. Excellent service, thank you.
DAF always provide great service and communications + useful info, thanks again..
Perfect as always
I always use Jensen and recommend DialAFlight. Excellent trip
Always good, thank you
Joseph booked us exactly what we wanted. All handled very efficiently
As always when you book for us it works perfectly. Many thanks Gavin!
Eventually the taxi transfer turned up after being chased but it seemed they had forgotten the booking and the contact telephone number did not work
Flights on time. Luggage pick up prompt.
Flight and car hire was professionally done and would recommend to my friends.
Dave always puts together a great holiday for me - been using DAF for 25 years!
Ash and the team pulled out all the stops once again. Flights and hotel recommendations were perfect and ticked all the boxes for us and our friends from the US who booked the same hotels
As always, Julie tailor-made our trip to Italy and it was perfect
Always happy with the service. Booked a few holidays now and support has been excellent
Always great personal and brilliant experience from DialAFlight. Thank you Kylie for taking the stress out of travelling abroad
Fabulous accommodation but maybe organise transportation to and from pick up points?
Ace company. Five stars!
Jane is very good. Will use her again.
BA messed up the seat bookings but you responded immediately.
Eve Emmott pulled out all the stops to make our trip to Rome unforgettable. Thank you
I should have given a bit more thought to the Avis car which was part of the package. It was a tin can, but nobody's fault except mine not to think about it.
Thanks to Jamie and the team!
Not such clear instructions as when using DialAFlight in the past.
Seamless as ever
Everything arranged by Amelia was great.
Fine hotel. However they booked us into a suite which we did not want ... very small bedroom and lounge we didnt require after we requested a LARGE Prestige room. Showed us a Prestige room without a walk-in shower which they knew was a strict requirement and nothing else so had no choice but to accept the suite.
My very first mistake is to arrive in Verona with two men. One is tall, dark and handsome.The other is fair, with mesmerising green eyes.
'Which will you choose?' winks a lady at the elegant Hotel Colomba D'Oro as we check in. I smile hopelessly at my two gentlemen of Verona, and in unison we declare that we are all just friends. They look rather too relieved for my liking.
By the time Lucy, the fourth member of our party, arrives, I have protested my singleness to half a dozen passers-by. One sends me straight to the House of Juliet, of Shakespeare fame. There is no Romeo waiting for me beneath the balcony (a delicious 20th-century addition to the medieval building), but there is a wall of love notes and romantic wishes.
To write or not to write? I opt instead to make for Juliet's statue. Rub her right breast, they say, and you will be lucky in love. Before I can reach her, I am shoved out of the way by a throng of wedding guests. A beaming bride and groom have appeared on the balcony overhead.
We leave the fray and head for dinner. Verona's specialities are donkey ragu and hearty horse stew. I order risotto. Across the square from our table at Antico Caffe Dante an orchestra plays on a loggia.
After a bottle of Valpolicella, we are glad we have travelled with an empty suitcase - and have space to take some supplies home. The next day, we stock up at a charming wine shop called Signorvino.
NEON LIGHTS
In the last of the evening light, the four of us head over to Piazza delle Erbe via the so-called 'Arch of the Rib'. You could easily miss it, but if you gaze skywards you will see a mighty whale rib dangling precariously above from the middle of the arch.
Legend has it that the bone will fall on the first honest person to pass beneath. Deciding that impalement is no reward for virtue, we are glad to be exposed as hucksters.
During the day, Piazza delle Erbe is Verona's main market square. Stalls selling watermelon and strawberries, sunflowers and Venetian masks stand in the shade of enormous cream parasols. At night, there is more room in which to appreciate the palaces which surround them.
Before the Venetians took over in 1405, the most prominent family in Verona had been the Scaliger. Many buildings were raised in their honour, then redecorated during the Renaissance.
The facade of one, Casa Mazzanti, is adorned with the kind of frescoes you'd sooner associate with a Renaissance interior. Statues of Roman gods, meanwhile, peer down from the gorgeous Palazzo Maffei at the piazza's north end.
In fact, it is hard to avoid the Romans in Verona. Mesmerised by its ancient gates, we venture the next morning to the Arena. It is even older than Rome's Colosseum.
We are too early for the opera, which is performed here in the summer months, but not in the sun. After a few minutes sitting here, we are already developing a Donald Trump glow.
CITY OF LOVE
Originally, I visited Verona to research a book on Catullus, the erotic Latin poet who grew up here. Verona's airport, Valerio Catullo, proudly bears his name. Juliet Capulet may be Verona's most famous star-crossed lover, but Catullus was its first.
Remembering how Catullus despaired in his relationships, 'I hate and I love', I reach the conclusion that Verona isn't a city of love at all. From my lonely seat in the Arena, I resolve to rechristen it the (exceedingly beautiful) city of heartbreak.
On our last night, I realise that I have lost my notebook. I run through all the places we have visited that day. Did I leave it in the hills beyond the River Adige, where we went for a thigh-bruising walk? Or at Museo di Castelvecchio, among all the paintings by Bellini and Pisanello?
Finally, I return to the bar where we had enjoyed our aperitivi: Aperol Spritz all round. Inside, I find the jolly, pot-bellied owner waving my battered book.
'I thought you would come back for it,' he says. 'You are a writer. And you are very beautiful.' He may be no Romeo Montague, but he's better than a whalebone through the heart.
*Daisy Dunn's book, Catullus' Bedspread: The Life of Rome's Most Erotic Poet, is published by William Collins, £9.99.
First published in the Daily Mail - April 2017
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