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Outstanding service throughout as expected from previous experience. I would recommend DialAFlight to anybody looking for timely professional and friendly help with travelling
Darryll Hansford was, as usual, very helpful in organising this cruise
Another excellent trip with DialAFlight, thank you Finn and team!
Gareth and the team are first class - would not go anywhere else
Not overly impressed with BA.
Everything went according to plan and we had a wonderful holiday. Thank you.
Thanks Conrad for all your help, and updates throughout my booking. I will definitely book with you again. I have recommended your company already.
All good thank you. Looking forward to using DialAFlight again and the personal touch provided by Elliot
Great service from DialAFlight. Selected very nice hotels to our specifications. Excellent transfer connections between airports and hotels. Good communication prior to holiday (and useful reminders). Feel very confident booking through them.
Very good service. Will use again.
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Always happy to help -have used DialAFlight a lot and never had an issue
Really happy with the service we received. Nothing was too much trouble for Amelia.
A great trip. Thank you Keely for your input.
Edward Scudder who organised our trip was excellent. Holiday went smoothly
Brilliant as always
The accommodation was a little disappointing… probably due to a last minute booking.
As usual everything went perfectly. Thank you Ashley.
I always get the service expected, having used your company for years. Staff are always attentive to my needs.
Emily Aird, very efficient & pleasant
Excellent service from staff at DialAFlight
Absolutely seamless as always thanks to Grant Pattinson.
I always feel more relaxed dealing with people on the phone just in case anything goes wrong.
Curtis is always exceptional with his organisation and this holiday was amazing. Credit to him for his patience, perseverance and above all, outstanding work ethic. Very grateful and extremely thankful for all the hard work.
A group of us went on a cruise with stopover in Rome and Barcelona arranged by Jonathan. Hotels were excellent and in city centre easy to get around. All transport arranged by him and his team, who were very helpful in an emergency we had and arranged new flights
DialAFlight performed but not BA who were almost 2 hours late.
Very professional and courteous as always
Some hotels manage effortlessly to combine a hip and trendy image with old school charm - and the Splendido Hotel in Portofino is certainly one of them. In the Hotel Splendido’s case a generous dose of Italian style is also thrown in for good measure.
THE ROAD TO SPLENDIDO
It is perched on the Italian Riviera coastline, two hotels in one, both boasting roof gardens, geranium-filled terraces and a languid way of life. Carved from a 16th Century Benedictine monastery high above the village, the original Hotel Splendido opened in 1902 and has 65 rooms surrounded by terrace gardens with a swimming pool. In 1998, a satellite branch on the harbour - the Splendido al Mare - opened with 16 rooms and suites.
Portofino is still a fishing village, south-east of Genoa. Pastel-coloured houses, high-end boutiques and seafood restaurants fringe the Piazzetta, which is a small cobbled square overlooking the harbor, which often has a selection of super-yachts in evidence.
A path leads from the Piazzetta to Castello Brown, a 16th century fortress and museum with frequent art exhibitions and constant panoramic views of the town and the Ligurian Sea.
The village in general, and Hotel Splendido in particular, has always been a magnet for celebrities, past and present. The visitor of note list includes Liz Taylor and Richard Burton, Steven Spielberg and Kate Capshaw, Humphrey Bogart and Lauren Bacall, Ava Gardner, Beyoncé and Jay-Z, Madonna, Rihanna.
WHAT TO EXPECT
All the hotel's rooms are spacious with a mix of antiques and marble, maintaining a timeless feel. Gadgets are kept to a minimum, although the Splendido does have its own yacht. There is also a shuttle to spare guests the 15-minute walk between the two sites.
ITALIANS DO IT BEST
Food takes centre stage - this is Italy, after all. Elizabeth Taylor, who honeymooned here, has a spaghetti dish named after her – but Ava Gardner went one better. There is a suite named after her.
La Terrazza is the Splendido's most iconic restaurant – it’s romantic, relaxed, with serious seafood and alfresco tables.
Down in the harbour, Chuflay offers a more formal dining experience, but many celebrities - including Madonna and Rihanna - see it as the perfect place to hang out during yachting holidays.
The location on the Ligurian is as scenic as could be desired, and Portofino's harbour is one of Europe's most beautiful. The many-coloured villas hugging the coastline are the subject of many calendars.
The waters of this fishing village are now frequented by the yachts of the super rich. Yes, there's nothing much to do - but that's really the whole point of Portofino. You stroll, indulge in some light shopping at Ferragamo, and then indulge some more at a restaurant or bar.
HOME TO THE STARS
The USP of Portofino is that it can claim to be Italy the way it was - for Hollywood stars at least - around 50 years ago, when celebrities could wander through the cobbled streets without being pestered for selfies.
It's still, relatively speaking, a safe zone for celebrities. But Beyoncé learned that stilettos aren't the best footwear for the terrain in 2010 - when she returned in 2014, she opted for more suitable flats.
Regular guests Steven Spielberg and his wife Kate Capshaw holidayed at the hotel with their family very recently. Kylie Minogue, another regular visitor, was also in Portofino recently to perform at a Dolce & Gabbana show.
But is it good enough for the rest of us? Undeniably it is. You can sip your aperitif at one of the delightful harbour bars and feel just like a star.
And at the Splendido, from the stars twinkling above the moonlit ocean to the swaying palms in the garden, you can live la dolce vita. It is the epitome of Italian glamour.
First published in the Mail Online - June 2018
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