Your calls always answered within 5 rings.
The Hilton in Gatwick is not a patch on the Sofitel at Heathrow. Never mind, the holiday was good and it is great to be back.
Good hotel recommendations! All bookings - hotels flights and car hire - worked very smoothly. Thank you Lily
Everything was fine apart from car hire as the car did not have Sat Nav and we had to take a bigger car
Thank you so much Helen for taking such good care of us.
Everything was excellent however the hotel in Verona had been given a request for twin beds in the room. I'm not sure how this happened but they resolved the problem the next day.
Excellent service and personnel. 10/10
Wonderful time. All ran smoothly. Hotels and private transfers were spot on
Thank you Sam, everything was just wonderful
Excellent as ever.
Brilliant service and very helpful. Made several calls to make sure all OK with very positive response.
If God had meant us to fly he would have given us wings. Rupert made us fly. Take from that what you will.
Damian is the man
As always the holiday ran smoothly. We had full confidence in the connections and hotels having dealt with Kylie many times.
We had no problems. Transfers all ran smoothly and added to a relaxing enjoyable holiday.
Thank you, will be using you again.
Everything went great
Alex is amazing. I use him for most of our holidays and I’m never disappointed. His communication is brilliant and he plans the best trips and really quickly! He’s planned trips to Dubai, Bali, flights only and most recently a trip round Italy with several stops. We first used him for our honeymoon 12 years ago!
Everything went to plan, no hitches and the service provided when we were organising the holiday was excellent. The quality of the hotels was great. Would absolutely recommend DialAFlight
Flights were fine and the staff at DialAFlight very helpful
Great hotel and location, would highly recommend. Thank you!
An amazing trip organised by Philippa - quite a task for a family of twelve ranging from 80 years down to 18 months. She organised an unforgettable trip for my husband and I to Croatia so we didn’t think twice about contacting her again for this trip.
Possibly more information needed regarding likely costs of airport to hotel transfers. Also we were staying 40 mins from town centre and it was not made clear the cost of taxis to go into town
Excellent service as always.
Callum always listens to me and then produces and tweaks if necessary. I wouldn’t use any other company.
Arthur was so helpful. Even when flights went wrong, he was on the airline's case immediately. Great and efficient company.
Great accommodation
Great communication throughout and knowing you’re being looked after. The app is a really useful tool keeping all you need in one place and allowing for direct contact.
Awesome again
The trip was a total success. Vinnie, did an amazing job as always. From booking hotels to talking to the concierges about restaurant and excursion bookings. It all worked like clockwork.
Excellent. Flights, transfers and our cruise with Star Clippers. Thanks everyone for a well organised trip. Will recommend and use you again.
Some hotels manage effortlessly to combine a hip and trendy image with old school charm - and the Splendido Hotel in Portofino is certainly one of them. In the Hotel Splendido’s case a generous dose of Italian style is also thrown in for good measure.
THE ROAD TO SPLENDIDO
It is perched on the Italian Riviera coastline, two hotels in one, both boasting roof gardens, geranium-filled terraces and a languid way of life. Carved from a 16th Century Benedictine monastery high above the village, the original Hotel Splendido opened in 1902 and has 65 rooms surrounded by terrace gardens with a swimming pool. In 1998, a satellite branch on the harbour - the Splendido al Mare - opened with 16 rooms and suites.
Portofino is still a fishing village, south-east of Genoa. Pastel-coloured houses, high-end boutiques and seafood restaurants fringe the Piazzetta, which is a small cobbled square overlooking the harbor, which often has a selection of super-yachts in evidence.
A path leads from the Piazzetta to Castello Brown, a 16th century fortress and museum with frequent art exhibitions and constant panoramic views of the town and the Ligurian Sea.
The village in general, and Hotel Splendido in particular, has always been a magnet for celebrities, past and present. The visitor of note list includes Liz Taylor and Richard Burton, Steven Spielberg and Kate Capshaw, Humphrey Bogart and Lauren Bacall, Ava Gardner, Beyoncé and Jay-Z, Madonna, Rihanna.
WHAT TO EXPECT
All the hotel's rooms are spacious with a mix of antiques and marble, maintaining a timeless feel. Gadgets are kept to a minimum, although the Splendido does have its own yacht. There is also a shuttle to spare guests the 15-minute walk between the two sites.
ITALIANS DO IT BEST
Food takes centre stage - this is Italy, after all. Elizabeth Taylor, who honeymooned here, has a spaghetti dish named after her – but Ava Gardner went one better. There is a suite named after her.
La Terrazza is the Splendido's most iconic restaurant – it’s romantic, relaxed, with serious seafood and alfresco tables.
Down in the harbour, Chuflay offers a more formal dining experience, but many celebrities - including Madonna and Rihanna - see it as the perfect place to hang out during yachting holidays.
The location on the Ligurian is as scenic as could be desired, and Portofino's harbour is one of Europe's most beautiful. The many-coloured villas hugging the coastline are the subject of many calendars.
The waters of this fishing village are now frequented by the yachts of the super rich. Yes, there's nothing much to do - but that's really the whole point of Portofino. You stroll, indulge in some light shopping at Ferragamo, and then indulge some more at a restaurant or bar.
HOME TO THE STARS
The USP of Portofino is that it can claim to be Italy the way it was - for Hollywood stars at least - around 50 years ago, when celebrities could wander through the cobbled streets without being pestered for selfies.
It's still, relatively speaking, a safe zone for celebrities. But Beyoncé learned that stilettos aren't the best footwear for the terrain in 2010 - when she returned in 2014, she opted for more suitable flats.
Regular guests Steven Spielberg and his wife Kate Capshaw holidayed at the hotel with their family very recently. Kylie Minogue, another regular visitor, was also in Portofino recently to perform at a Dolce & Gabbana show.
FINAL CONCLUSION
But is it good enough for the rest of us? Undeniably it is. You can sip your aperitif at one of the delightful harbour bars and feel just like a star.
And at the Splendido, from the stars twinkling above the moonlit ocean to the swaying palms in the garden, you can live la dolce vita. It is the epitome of Italian glamour.
First published in the Mail Online - June 2018
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