Dexter helped me all the way through my very disrupted trip. I went to Brazil on 30 Jan. Flights were cancelled, everything was worrying and stressful but Dexter looked after my return. There was never a question unanswered, emails were returned asap and he even phoned me in Brazil to avoid extra costs with my mobile. If all agents in DialAFlight are as professional, friendly, patient and reassuring as Dexter then DialAFlight is one if not the BEST company out there!
This was more of an emergency flight to get a family member back to Brazil and Donovan from the London office sorted everything out including mobility assistance and keeping us informed of the ever changing Covid restrictions and flight changes. Couldn't ask for more.
Unparalleled service! Throughout our trip, in contact with us from the beginning to the end. Thank you DialAFlight
Huge thank you to Jim for all his help and support.
Unbelievably good service and help at a very difficult time.
Lucas has delivered for us every year since 2015. Amazing guy.
I was really impressed with the service you provided to get me home as fast as possible. Especially the people on the 24/7 helpline. Calling them up and getting an answer within 20 seconds from a real person really set my mind at ease during a very stressful time. The price for rearranging was amazing too. Thank you so much!
In a time of chaos I found the quick response to my travel needs was excellent.
Harvey supported us constructively when we most needed it. I will always be grateful.
Iberia flight Santiago/Madrid/LHR for Sat 14 March cancelled three days before. Jack was on it immediately and had it sorted by 09.15 the next day onto a BA direct flight on Sun 15. Just terrific full on service and perfect delivery
As normal Gino was excellent. He always exceeds my expectations and is my go to guy to book travel
Big thank you to Roray for his help and support.
First class personal service from start to finish. Highly recommended
Very smooth journey to and from South America.
You are always my first port of call for travel support
Sebastian was an excellent agent and will definitely be using him again.
Great price and service from DialAFlight. Sally and her team always brilliant
Ted was fantastic. Couldn't ask for better service.
Everything went according to plan
Appreciated your quick response.
We are longstanding customers. This was not a simple trip to organise but the reason we keep going back is because they take care of every detail - this is how a relationship should be. We are very fussy and it is a joy to work with people like Callum and his team.
Great flights to Santiago via Paris. Well arranged and with no problems.
I was well taken care of by Ivor
Tony organised another great holiday, thank you
Nearly 25 years of booking flights, car hire, hotels and getting local advice. I fly around 6 times a year and filled my passport in 3 years so it's not just the odd flight - it's big stuff. NO complaints.
Flight delay on connection so nearly missed main flight back. Probably needed to start connecting flight earlier. Not your fault, but things in South America don’t move very quickly.
Michelle as helpful and efficient as ever.
Although Iberia aircraft was brand new their in-flight service was poor.
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