Your calls always answered within 5 rings.
Ones again DialAFlight did what they promised and their service is quick and very reliable.
I’m happy with everything.
The service by our travel consultant Paige was good - she showed interested in our travel plans and gave options to ensure a pleasant trip.
Had a great trip, although flights going out were a nightmare and we are looking for compensation from Air France. All organised pick ups and transfers worked very well, big thank you to Encounter Latin America!
Always friendly, helpful staff that reassure me every inch of the way. Looking forward to using your service again soon.
Everything worked like clockwork on our South American holiday. Limatours in Peru were exceptional, organisation in Argentina and Brazil was excellent. Finley was amazing. I would highly recommend DialAFlight
Very good flights in both directions. Thank you for organising a wheelchair at Gatwick and in Buenos Aires. Will fly with you again when I need a long distance ticket.
All went well - thank you very much Marco
Fabulous trip and fabulous service from staff who are a definite asset to your company. We would never go anywhere else
Liked the fact you kept in touch!
Larry was very very helpful, nothing was too much trouble for him.
Transfers were excellent
Everything worked perfectly, thank you
Ethan was fab, we had regular updates and he responded very quickly to any questions. Thank you for a fabulous trip
Thank you so much for organising a wonderful trip! The support offered by your team, and the regular updates were excellent. Definitely recommending you to friends.
Vinnie and Reid do a great job. The choice of Blumar in Rio was excellent as was the choice in Belém. As always we will continue to work with Vinnie.
Finn is THE BUSINESS!
Lots of flight time changes which were not your fault but the transfers didn't keep in sync so one in particular was a lot earlier than it needed to be. Apart from that everything worked out very well.
Excellent service as always. Flights just what I wanted - all ran smoothly. Pleasant and helpful telephone-booking experience. Thanks, Gavin, and DialAFlight!
i have been using DialAFlight for a long time and Gino never lets me down.
I’ve been using DialAFlight for many years and have always received excellent service. I wasn’t disappointed this time! Harvey managed my visa and updated the flight details once the visa had been processed. I found him to be very approachable, proactive and helpful.
Very helpful advice and support in booking with options to consider
Noah has managed many flights for me. The flights on our last trip were again very well organised at a good price. I regularly recommend DialAFlight to friends.
Latam is not the best airline I have seen
I found the app very helpful, easy to use and a good source of additional information pertinent to our trip.
Thanks again, brilliant holiday. Our guide Jus to Christ the Redeemer was excellent.
5 star service! Even managed to get us Premium upgrade for the long haul flight at no extra cost.
Great service
Communications from Chris were excellent
São Paulo was a nightmare to change flights at. Immigration took over an hour, our cases had been removed from the belt and ‘hidden’ in a corner of the baggage hall, then to check them back in we were eventually directed to the ‘counter behind the pharmacy in the basement’! This took another 30 mins, so we barely made the flight. Apparently this is a fairly normal experience, so we would rather have taken the direct flight, which was presumably more expensive?
Would you visit Egypt for the first time without seeing the Pyramids, or Paris without visiting the Eiffel Tower?
Of course not - and nor would I be visiting Peru without seeing its headline act, Machu Picchu, the enigmatic Lost City built high in the Andean mountains.
But with LATAM Airlines having just launched direct flights from London Heathrow to the capital, Lima, I'm keen to explore what else the country offers.
On the Pacific coast of South America, sitting atop the Chilean spine and below the Ecuadorean shoulder, Peru is the foodie heart of Latin America and a nation of culture and soul.
In Barranco, Lima's buzziest, most colourful and most bohemian district, murals by the renowned street artist Jade Rivera depict joyous children and tropical birds, and the Mario Testino gallery pays homage to the Lima-born photographer.
The Bridge of Sighs is considered the most romantic spot in the city, thanks to superstitions that those who can hold their breath until they reach the other side will find or retain true love.
'When it comes to art, I would say we are at the same level as Buenos Aires,' says Ada Elguera, our erudite tour guide.
She shows us the treasures of the Pedro de Osma Museum whose collection, which fuses together golden Catholic iconography and indigenous spiritual representations, speaks to the identity of Peru itself.
As one of the six worldwide 'cradles of civilisation' Peru has 5,000 years of pre- Columbian history, and its exhibits in the Pueblo Libre district's Larco Museum give me goosebumps. These unique pieces, from the Chimu-era gold head-dress, to the 1,200-year-old funerary bundle concealing a mummified child, to the erotic art collection, underscore that there's so much more to Peru than the Incas.
In Miraflores, one of the ritziest neighbourhoods in Lima, Ada shows us the Park of Love, whose Gaudi-inspired tiles showcase love couplets by the city's poets.
A giant sculpture of artist Delfin kissing his wife pays tribute to the neighbourhood competition for the longest couple's kiss, and near the exquisite Belmond Miraflores Park Hotel, our base for the weekend, a sculpture by Marcelo Wong depicts a fat red cupid shooting an arrow into the sky.
Peruvians love animals, too: Lima's Kennedy Park is known as 'cat park', with its tiny cat houses underneath trees, bowls of food for them, and a mayor's office which ensures they're sprayed and neutered.
All very lovely, but is Lima safe? Yes, as long as you use your common sense and don't hail taxis from the street. Call one from the restaurant, the bar ('or even the cathedral', says Ada) but not the street.
Liman gastronomy tours showcase the best of fusion cuisine: Japanese-Peruvian Nikkei dishes; the Chinese-infused Chifa; and spicy Creole sweetmeats, the soul food of black Peru. Roadside stalls sell sweet anise bread or rotisserie guinea pig, and in Barranco the cool people queue for the latest gelato or ceviche restaurants.
Three loosened belt notches and one internal flight later and we're in Cusco, which was capital of the Incan empire for 300 years, from the 13th century.
At 3,400 m (11,200 ft) above sea level, it's one of the highest cities on earth - and a bout of altitude sickness precipitates a bizarre scenario for me.
Dressed for dinner and seated inside the cloistered, candle-lit El Tupay restaurant, I find myself hooked up to a mask, tube and hospital-grade oxygen canister while serenaded by opera singers belting out O Sole Mio (known colloquially as Just One Cornetto).
Cusco is the historical antidote to cosmopolitan Lima, and the perfect jumping-off point for exploring the Sacred Valley, the stretch of Andean highlands which prove why indigenous people worship Mother Nature as their god.
The country's authentic culture is on full display in Chinchero, where I spot Quechua speakers wearing the same traditional garments as their ancestors 250 years ago.
At the Textile Centre of Chinchero, as amiable alpacas bumble around, women wearing multi-coloured shawls, red felt hats and layers of ruffled skirts show us how they dye and weave alpaca wool.
Then it's Peru's piece de resistance, Machu Picchu, accessible via hike or train. We opt for the opulence of Belmond's Orient Express-style Hiram Bingham train, named after the explorer who discovered the hitherto unearthed citadel in 1911.
All waistcoated waiters and polished mahogany, the Hiram Bingham whisks us along the river rapids. Machu Picchu - vast, enigmatic and surrounded on all sides by mist-covered tropical mountains - is wonderful. But so too, is the Hiram Bingham return journey, this time in the raucous end carriage with its open-ended doors which allow me to thrust my head out into the night and enjoy the live Peruvian band, the blottoed Dutch tourists who thrust maracas into our hands and the endless trays of pisco sours as the train cuts through the dark, rich Andean mountains like a snake of light.
First published in the Daily Mail - January 2024
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