Your calls always answered within 5 rings.
Thanks again, brilliant holiday. Our guide Jus to Christ the Redeemer was excellent.
5 star service! Even managed to get us Premium upgrade for the long haul flight at no extra cost.
Communications from Chris were excellent
São Paulo was a nightmare to change flights at. Immigration took over an hour, our cases had been removed from the belt and ‘hidden’ in a corner of the baggage hall, then to check them back in we were eventually directed to the ‘counter behind the pharmacy in the basement’! This took another 30 mins, so we barely made the flight. Apparently this is a fairly normal experience, so we would rather have taken the direct flight, which was presumably more expensive?
Excellent fast help with changing our flights after the tour operator's booking mistake.
Thanks to Adrian we had a great trip to South America.
Liam Rush is an excellent advocate for the company. From start to finish his professional, helpful and caring approach was evident. Above and beyond customer service - Thank you!
Everything went perfectly thank you! But it was very reassuring to know that if we had any problems you were always there to help especially as the itinerary was so intricate. Look forward to the next trip with you
I have nothing bad to say about my trip - everything went smoothly, connecting flights, taxi arrangement as promised. Deborah did well and I highly recommend.
I appreciate the flexibility offered by this company when booking a flight online, compared to the usual channels. I also value customer service, the person on the phone (and/or email). Clearly better assistance than the competition due to flexibility, as mentioned above.
We had the most amazing time. Oliver arranged such a great holiday and experience we would 100% recommend him
Mason was really helpful again with arranging my flights.
You were brilliant - very helpful and efficient
Aer Europa Business Class was a good value option and a life saver on the return leg. Stopovers were easy and not too long and bags arrived when and where they should. Visas were delivered on time and money exchange through Cuba agent was good reliable source and a good rate and they intervened as and when necessary.
The trip was great. The tours were fantastic. Everything went as planned. The only negative was the hotel in Foz Iguazú. It was very basic and in need of some renovation.
The hotel in Rio did not match my expectations of a Pestana hotel
Absolutely fantastic customer service and saved me hundreds of pounds. Have already recommended you widely and shall be using you all the time in future.
Very helpful as they always manage to get my last minute requests!
All the staff provide an excellent and very professional service
Zoe has been quick and efficient with all my requests.
Seamless service with timely responses to queries - we couldn’t have expected more.
Unfortunately last hotel in Foz de Iguazu was a bit of a building site and going through a major refurbishment and hence was noisy
Be good to mention there's an entry fee of US$200 per person to pay on arrival into Galapagos. All flights / hotels / transfers worked like a dream.
I was concerned originally that there were several quite long lay-overs but it meant there was no stress with delays so thank you
James Caste has been excellent dealing with flight changes and everything DialAFlight promises.
Ash Pankhania was excellent. This is the second time I’ve used DialAFlight and I was equally as happy. Thank you so much
When our first flight was cancelled by LATAM it was immediately rearranged by Owen with another airline. If I'd booked it myself I would have struggled and stressed to rearrange another flight. Your suppliers in Latin America are also worthy of praise and all transfers/guides were amazing people. This was our 2nd long haul trip with DialAFlight, And it won't be our last
I love DialAFlight. Great staff, good prices and knowledgeable teams
Always able to sort out problems quickly and efficiently when an issue occurs overseas.
Tristan and colleagues were great. App is easy to use and everything went very smoothly
The hashtag ‘solotravel’ has become increasingly popular among women who are doing the Spice Girl thing, high-kicking the glass ceiling with their platforms, in their personal and professional lives.
A constant conundrum is safety. There can sometimes be the chance of a physically intimidating aspect to travelling alone, whether you are male or female.
I decided that my first ‘solotravel’ adventure would be around South America.
I managed to retain my status as a single woman travelling alone without being alone – by signing up to join a G Adventures tour group for most of my trip. The group I joined was organised to cover a lot of ground in minimal time, with local knowledge about the destinations and incredibly convenient modes of transport.
The nine-day tour began in Buenos Aires, where I arrived a few days early to get my bearings and explore off the beaten track before my G Adventures itinerary kicked in.
G Adventures helpfully booked me into the same hotel included in the tour so I didn’t have to worry about moving rooms, and was able to take advantage of the airport transfer too.
The hotel itself was in the Centro, which, as it sounds, is about as central as you can get. I spent time familiarising myself with the local architecture, which is possibly what makes the city feel so European and, of course, with the local cuisine.
A guided tour
A few days, and a few too many steak and Malbec dinners later, it was time to meet my tour group.
There were about ten of us in total, mostly travelling in pairs or alone. We were shuttled around the city in a small people carrier with our guide, who was to stay with us for the full trip, and a local guide who offered more insight to the sites as we passed them.
From the colourful corners of La Boca, to the solemn grave of Eva Peron in Recoleta Cemetery, the day was captivatingly varied.
For the evening, we were taken off the beaten track to a tango club where we were immersed with the porteños (a nickname for local people of Buenos Aires) - and they go about showing us up for our comparatively poor dance moves.
Next we hopped on a flight north to Iguazu Falls. We spent time in both the Argentine and Brazilian national parks, where the magnitude of the falls is equally present.
Samba in Sao Paulo
The next flight we boarded landed us in Sao Paulo, but we weren’t stopping here.
We drove north to Paraty – and just happened to arrive in time for the town’s annual music festival.
The cobbled streets were alive with samba and somehow I managed to forget that only hours earlier we had been learning about the Afro-Brazilian community, who still reside in the town – until our main guide there joined us for some dancing!
Rio de Janeiro
Another longer stint by road, and we had made it to our final stop, Rio de Janeiro.
Here, we were given a full city tour in our van, of which we have now become fond, and finish the day watching the sunset over the Christ the Redeemer statue. Our hotel was suitably and centrally set in Copacabana, where we rested for a little while before meeting once more for a samba show dinner.
Our goodbyes are maybe more emotional than I’d have expected, but then I realise the things by which we have been bound together on this trip. The enticing rhythms of Argentina and Brazil have provided us with enduring memories.
There have been the breathtaking views of the falls, energy bursting from samba-ing streets (and being taught the quick-footed ways of the samba ourselves), as well as the passion and knowledge pouring from local guides who have accompanied us along the way.
And perhaps most poignantly, the difficulties and poverty faced by so many in the areas we have visited, as well as the signs of corruption in these countries, particularly Brazil.
This is something that will stay with us all. And it’s important that it does. Even if it is just to remind us how lucky we are to be able to visit these corners of the world.
First published in the Daily Mail - March 2017
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