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You were brilliant - very helpful and efficient
Aer Europa Business Class was a good value option and a life saver on the return leg. Stopovers were easy and not too long and bags arrived when and where they should. Visas were delivered on time and money exchange through Cuba agent was good reliable source and a good rate and they intervened as and when necessary.
The trip was great. The tours were fantastic. Everything went as planned. The only negative was the hotel in Foz Iguazú. It was very basic and in need of some renovation.
The hotel in Rio did not match my expectations of a Pestana hotel
Absolutely fantastic customer service and saved me hundreds of pounds. Have already recommended you widely and shall be using you all the time in future.
Very helpful as they always manage to get my last minute requests!
All the staff provide an excellent and very professional service
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Seamless service with timely responses to queries - we couldn’t have expected more.
Unfortunately last hotel in Foz de Iguazu was a bit of a building site and going through a major refurbishment and hence was noisy
Be good to mention there's an entry fee of US$200 per person to pay on arrival into Galapagos. All flights / hotels / transfers worked like a dream.
I was concerned originally that there were several quite long lay-overs but it meant there was no stress with delays so thank you
James Caste has been excellent dealing with flight changes and everything DialAFlight promises.
Ash Pankhania was excellent. This is the second time I’ve used DialAFlight and I was equally as happy. Thank you so much
When our first flight was cancelled by LATAM it was immediately rearranged by Owen with another airline. If I'd booked it myself I would have struggled and stressed to rearrange another flight. Your suppliers in Latin America are also worthy of praise and all transfers/guides were amazing people. This was our 2nd long haul trip with DialAFlight, And it won't be our last
I love DialAFlight. Great staff, good prices and knowledgeable teams
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Tristan and colleagues were great. App is easy to use and everything went very smoothly
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Gavin put together a South American tour very well including flights. Excellent back up from his team
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Gavin is professional, kind, and customer-driven. It's a shame that KLM was not able to live up to Gavin's high standards, with the luggage delayed over 3 days on both the outbound AND return flights!
The 45 minute layover that was suggested in Madrid was too short and provided unnecessary stress. My luggage didn't make it until 3 days later.
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Justin was absolutely brilliant. I would definitely book through DialAFlight again and highly recommend you to friends and family.
Second time using DialAFlight and will definitely be back. A great experience yet again! Joe Orton is amazing - always able to help and very responsive
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From one (former) member of the DAF family, thanks Donovan for helping make a dream reality. An amazing honeymoon with zero issues!
It's not necessarily the first thing to draw your attention to a holiday destination - but it was the elegant Costa Rican footballers in the 2014 World Cup that got me thinking about a holiday in Central America.
I knew Costa Rica was famous for its geographical diversity - it has active volcanoes alongside misty rainforests - but as soon as we arrived we also discovered a country extremely and justly proud of its status as a world leader in environmental protection.
It thrives on its image of eco-tourism and is an adventure playground with jungle zip-lines, surfing and many national parks.
Most holidaymakers fly to San Jose in the centre of the country and the very first impression on landing is not so green and pleasant, with crowded highways. But the capital is bustling with street life and has a growing number of good places to eat.
Once you escape the city, the true nature of the country soon becomes apparent.
We hired a rugged 4x4 vehicle, which is definitely needed for the potholed roads and is a must if you want to cross shallow rivers to reach secluded beaches.
Our first car journey was to the Arenal volcano, a couple of hours north. It last erupted, without warning, in 1968 and even now you are requested to park thoughtfully, ready for a quick getaway.
We spent the afternoon of the same day on a horseback trek with the volcano as a backdrop. The Ticos, as the locals are known, like to tell you that you can swim in the Pacific Ocean in the morning, cross the country and then be beside the Atlantic before sunset.
The Guanacaste coastal region in particular, in the north-west of the country, boasts fabulous beaches such as Playa Blanca and Playa Hermosa and is the most visited part of Costa Rica. There’s a diverse range of hotels from small beachfront properties to the high-end all-inclusive in Papagayo Gulf and not forgetting the laid back more bohemian resorts of Samara and Nosara where surfing and yoga are the main activities.
The Santa Rosa National Park and Rincon de la Vieja combines tropical forest and surfing - plus about 250 bird species, there are many beautiful mountain lodges so you can spend time exploring the wildlife in this lush area.
The Pacific and the Atlantic are only five hours apart in this part of the world, and both coasts have lovely beaches.
Anyway, not being in a tearing rush to experience both oceans on the same day we decided to head west to the Nicoya Peninsula in Guanacaste, dreaming of deserted beaches and giant rolling Pacific waves.
Self-styled as the 'black hole of happiness', the area around Samara has the laid-back aura of a 1960s hippy community. We did find many beaches, some nameless with rock pools, and some with crocodiles as well as diving gannets, others with surfers seeking giant walls of water. My favourite was the palm-fringed Barrigona, with its romantic, lingering sunset.
Reluctantly escaping the vortex of Samara we headed back to San Jose, handing in the car and our freedom. We spent the night at the boutique Hotel Presidente before joining a tour group heading to Tortuguero National Park, a Caribbean water world of lagoons and canals on the Atlantic coast.
Although our independence was over, it was good to be looked after and to socialise with fellow travellers.
Our charming accommodation at Aninga Lodge was reachable only by boat. As the river was low, it required some of us to get out mid-journey and push.
Our cabin was set among a maze of paths surrounded by greenery. The organised walks further into the rainforest were a joy with sightings of howler monkeys, colourful toucans, sloths and humming birds.
The best way to get even closer to nature is to take another boat ride down the narrow canals where guides point out creatures that tourist eyes would never spot.
Our next lodgings were on the banks of the Rio Pacuare. Pacuare Lodge is undeniably upmarket but also one of the best eco-lodges in the world. It is candlelit, spacious and deeply romantic.
The staff run the zip-lines, very exciting even for a daredevil like me, cook the delicious food and, at the end of your stay, take you on a white-water rafting experience back to civilisation.
Fantastic.
First published in the Mail on Sunday - July 2019
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