The usual perfect service
I deal with Gino who is absolutely brilliant -first class service always
Had good help when flight heavily delayed. Now need to ensure Avianca pays compensation
Got me much cheaper flights than I could find with much better flight times. Then communicated well. Very happy.
I’ve used DialAFlight for number of years and never been disappointed but this time, thanks to Colin, it really was our holiday of a lifetime! The flight timings, connections, transfers and hotels were faultless! All our requests were dealt with patience, courtesy and efficiency. Thank you once again
Everything went well
Doug was excellent and so helpful
It was great to be able to talk to someone when we needed to. The team are really informative and helpful
Our thanks to Delia and Rosie for rearranging our flights following a missed connection in Santiago
Value for money, thank you for being so helpful. I had a good journey. I loved it and I would recommend DialAFlight to my friends anytime.
Craig is amazing as always
Excellent service as usual, the best part being able to deal with the same staff from the start to the end of my journey.
Emergency contact was really helpful when we had flights cancelled due to airline problems.
Booking made several months ago and all flights and hotel exactly as expected - no problems at all.
Thank you for your help. Holiday was fab.
Can't beat perfection!
The journey went very smoothly, with easy connections
We especially appreciated the efforts that Sally made
Great support when we could have been left high and dry in Buenos Aires!
Communications with operators is always friendly and helpful even when I am almost always complicated
Excellent service, professional, friendly and value for money
Francis was excellent with attention to detail throughout. Well done.
Lawrence is by far the best agent I’ve ever had and would recommend him to anyone I know in a heartbeat. Was extremely polite and professional from the start and when I fell sick a day before I was supposed to fly back he reorganised my flight for what I consider a very reasonable price and took control of the situation at my time of need.
Miami was shambolic - long queues and poor organisation. To be avoided.
We felt looked after ALL the time!
Keep doing what you do well.
Brilliant. Laura gives me the same attention as she gives the big cruise lines
Looking forward to booking another with DialAFlight
DialAFlight was fine but we will not use Latam to Brasil again, as a Brazilian I am disappointed. The airline is reflecting what the country is going through at the moment.
Can't fault anything and have already recommended DialAFlight to friends already. Brilliant!
Ominous, moody, desolate.
These were the three words that sprang to mind when I touched down on the Galapagos islands after a flight from the Ecuadorian capital Quito. But on stepping out on to the scorched terrain, far from being desolate, I quickly found a myriad of wildlife waiting to greet me.
Dozens of crabs scuttled out from the rocks, giant pelicans swooped in all different directions, giant tortoises traversed the undulating greenery, while sea iguanas sat basking under the equator-fired sun.
I'd been in the Galapagos - some 600 miles from the mainland - less than an hour but it was long enough to see why Charles Darwin described the archipelago as being 'a little world within itself'. Never before have I witnessed such an abundance of wildlife.
I had joined nine other people on an excursion endorsed by famed naturalist Jane Goodall.
Some were drawn to the region after watching David Attenborough's series, while I had developed a fascination with the islands after receiving numerous recommendations from explorer-minded friends.
A LESSON IN HISTORY
Throughout our nine-day trip - which would take us to three of the 18 major islands - we were accompanied by naturalist Alex Arregui, who grew up on the islands.
He revealed how much the islands had changed and how the area had become easier to navigate, with speedier boat services connecting the islands.
Catering to this influx there is Wi-Fi across many of the islands, allowing visitors to Instagram to their heart's content, and there is even a sushi restaurant on the busy island of Santa Cruz, inhabited by 12,000 people. But the Galapagos still retains something extremely special.
On the island of Santa Cruz, we spent the first day visiting the Charles Darwin Centre, which has a turtle breeding programme. Walking back we came across the port-side fish market with giant sea lions pestering fishmongers for off-cuts. Giant pelicans also waited in the wings.
The food was delicious and homely but don't expect five-star cuisine. Some of the tastier treats included fresh coconuts and succulent roast chicken.
On Santa Cruz we stayed in an extremely comfortable hotel, with fantastic views over the harbour with the water glistening in the pink sunsets.
After a night in the small town we embarked on a two-hour boat ride to the more remote - and mysterious - island of Floreana. As we chased the dying sun a pod of bottlenose dolphins danced before us - at one point I spotted seven in the water, with one leaping into the air and performing a balletic twirl.
Floreana has just 150 inhabitants. The 32 children attend a tiny school just yards from the black sand beach.
On Floreana I had one of my most memorable wildlife encounters - swimming with sea turtles and a speedy penguin!
Making our way along a path made of lumps of lava rock, Alex took us to a sheltered cove where the snorkelling was amazing. Dozens of stingrays lurked on the white sandbeds, while sea turtles glided by. My finger constantly clicked my GoPro as things popped up left, right and centre.
Venturing into the cloud-covered hills we visited a giant tortoise sanctuary to watch the incredible creatures lumber through the undergrowth, craning their wrinkled heads in search of food. The word Galapagos is said to come from the Spanish for saddle, because the first settlers thought the giant tortoises looked like crawling saddles.
WHAT TO EXPECT
The history of the Galapagos is fascinating - tales of pirates, love affairs and, of course, Darwin's nature discoveries.
Next was another two hour boat journey, to Isabela. She admitted that island life takes a bit of getting used to and you 'definitely have to be comfortable with your own company'.
This island is brimming with sea lions, the air punctuated with the sound of them grunting and splashing around.
In the words of Darwin 'the natural history of these islands is eminently curious, and well deserves attention' but let's hope that this attention doesn't get out of control.