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Fabulous trip
Doug Scrivener was very helpful and efficient. I have already recommended him to colleagues and our firm as we do a lot of business travel. I will be obtaining future quotes.
The layover time in Madrid on the return trip was very tight. I only just caught the flight back. Madrid airport is enormous and not easy to navigate. Something for you to consider.
Justin Beautridge was superb throughout and dealt with some last minute challenges with ease! Would definitely use again and recommend to others.
Perfect service as usual, my fourth trip this year!
Great arrangements, clear and concise all easy stuff
Great service in keeping us informed before and throughout our trip ... and excellent deals on our flights. The hotel in Buenos Aires didn't really live up to expectation .. although it was quite adequate.
We appreciated the out of hours number and service provided. Often this is an ‘after thought’ but when needed, this was very effective - thank you
The flights were with Lufthansa and we could not get confirmation that the seats for my wife had extra legroom, even though they said over the phone there was we could not take the chance without written confirmation. We therefore had to pay for business class for my wife to ensure a comfortable journey (broken leg). Very disappointing and annoying. DialAFlight staff did all they could to help but could not get the reassurance from Lufthansa.
I wish the airlines would get their act together so we do not have to suffer cancellations, delays and having to re-book return flights! Hopefully one day it will get back to 'normal'
All good thanks
Another perfect trip
I was told there was a free shuttle service from the airport to the Hilton Garden Hotel. However, I had to spend £20 on a taxi (daylight robbery by the official taxi service) for a 2 mile journey. I was not told one had to book the shuttle.
Excellent communication - Richard was able to answer all our questions and provide the necessary information. Given that we flew 2 years later than originally planned due to covid we were kept fully informed and there was no stress at all. Great service - well done!
Easy to communicate and quick responses
The whole process ran smoothly. Graham phoned us prior to our departure reminding us to check in online
Gavin was great, very attentive and went the extra mile in finding me the perfect flight. A valuable team member.
As usual, an excellent service from the DialAFlight team! Will continue to book through you, as the price is competitive and above all the staff are professional and friendly.
I have been using DialAFlight for over 15 years -always good and professional providing everything you need for your trip. Thank you Cameron and Christian for the special attention.
I was well taken cared of with emails and phone calls checking all was in place for my trip. Advice on Covid Protocol was also given.
As always! Recommended to friends on the trip too.
Great service
A refreshingly thorough and full customer service experience always answering calls quickly and everything followed up. Jessie was brilliant!
Very helpful at all times.
Excellent customer service .
Cannot fault the staff. Especially Jason who always go the extra mile to satisfy his clients Well done Team.
Jessie was excellent as always.
Friendly staff. Had issues with some of the BA staff but no ssues with DialAFlight
The service is outstanding
Got me a great deal and it was reassuring to know you were readily available with assistance and advice. You lived up to your promise to reply quickly. First class service.
Ominous, moody, desolate.
These were the three words that sprang to mind when I touched down on the Galapagos islands after a flight from the Ecuadorian capital Quito. But on stepping out on to the scorched terrain, far from being desolate, I quickly found a myriad of wildlife waiting to greet me.
Dozens of crabs scuttled out from the rocks, giant pelicans swooped in all different directions, giant tortoises traversed the undulating greenery, while sea iguanas sat basking under the equator-fired sun.
FIRST THOUGHTS
I'd been in the Galapagos - some 600 miles from the mainland - less than an hour but it was long enough to see why Charles Darwin described the archipelago as being 'a little world within itself'. Never before have I witnessed such an abundance of wildlife.
Sadie explores the islands as part of a small group tour
I had joined nine other people on an excursion endorsed by famed naturalist Jane Goodall.
Some were drawn to the region after watching David Attenborough's series, while I had developed a fascination with the islands after receiving numerous recommendations from explorer-minded friends.
A LESSON IN HISTORY
Throughout our nine-day trip - which would take us to three of the 18 major islands - we were accompanied by naturalist Alex Arregui, who grew up on the islands.
He revealed how much the islands had changed and how the area had become easier to navigate, with speedier boat services connecting the islands.
Catering to this influx there is Wi-Fi across many of the islands, allowing visitors to Instagram to their heart's content, and there is even a sushi restaurant on the busy island of Santa Cruz, inhabited by 12,000 people. But the Galapagos still retains something extremely special.
The Galapagos blue-footed booby - a marine bird that rears its young on land
On the island of Santa Cruz, we spent the first day visiting the Charles Darwin Centre, which has a turtle breeding programme. Walking back we came across the port-side fish market with giant sea lions pestering fishmongers for off-cuts. Giant pelicans also waited in the wings.
The food was delicious and homely but don't expect five-star cuisine. Some of the tastier treats included fresh coconuts and succulent roast chicken.
SANTA CRUZ
On Santa Cruz we stayed in an extremely comfortable hotel, with fantastic views over the harbour with the water glistening in the pink sunsets.
After a night in the small town we embarked on a two-hour boat ride to the more remote - and mysterious - island of Floreana. As we chased the dying sun a pod of bottlenose dolphins danced before us - at one point I spotted seven in the water, with one leaping into the air and performing a balletic twirl.
Floreana has just 150 inhabitants. The 32 children attend a tiny school just yards from the black sand beach.
Crystal clear waters mean perfect conditions for snorkelling
On Floreana I had one of my most memorable wildlife encounters - swimming with sea turtles and a speedy penguin!
Making our way along a path made of lumps of lava rock, Alex took us to a sheltered cove where the snorkelling was amazing. Dozens of stingrays lurked on the white sandbeds, while sea turtles glided by. My finger constantly clicked my GoPro as things popped up left, right and centre.
Venturing into the cloud-covered hills we visited a giant tortoise sanctuary to watch the incredible creatures lumber through the undergrowth, craning their wrinkled heads in search of food. The word Galapagos is said to come from the Spanish for saddle, because the first settlers thought the giant tortoises looked like crawling saddles.
The islands are home to many animals including the Land Iguana
WHAT TO EXPECT
The history of the Galapagos is fascinating - tales of pirates, love affairs and, of course, Darwin's nature discoveries.
Next was another two hour boat journey, to Isabela. She admitted that island life takes a bit of getting used to and you 'definitely have to be comfortable with your own company'.
This island is brimming with sea lions, the air punctuated with the sound of them grunting and splashing around.
In the words of Darwin 'the natural history of these islands is eminently curious, and well deserves attention' but let's hope that this attention doesn't get out of control.
First published in the Mail Online - May 2018
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