Your calls always answered within 5 rings.
Ones again DialAFlight did what they promised and their service is quick and very reliable.
I’m happy with everything.
The service by our travel consultant Paige was good - she showed interested in our travel plans and gave options to ensure a pleasant trip.
Had a great trip, although flights going out were a nightmare and we are looking for compensation from Air France. All organised pick ups and transfers worked very well, big thank you to Encounter Latin America!
Always friendly, helpful staff that reassure me every inch of the way. Looking forward to using your service again soon.
Everything worked like clockwork on our South American holiday. Limatours in Peru were exceptional, organisation in Argentina and Brazil was excellent. Finley was amazing. I would highly recommend DialAFlight
Very good flights in both directions. Thank you for organising a wheelchair at Gatwick and in Buenos Aires. Will fly with you again when I need a long distance ticket.
All went well - thank you very much Marco
Fabulous trip and fabulous service from staff who are a definite asset to your company. We would never go anywhere else
Liked the fact you kept in touch!
Larry was very very helpful, nothing was too much trouble for him.
Transfers were excellent
Everything worked perfectly, thank you
Ethan was fab, we had regular updates and he responded very quickly to any questions. Thank you for a fabulous trip
Thank you so much for organising a wonderful trip! The support offered by your team, and the regular updates were excellent. Definitely recommending you to friends.
Vinnie and Reid do a great job. The choice of Blumar in Rio was excellent as was the choice in Belém. As always we will continue to work with Vinnie.
Finn is THE BUSINESS!
Lots of flight time changes which were not your fault but the transfers didn't keep in sync so one in particular was a lot earlier than it needed to be. Apart from that everything worked out very well.
Excellent service as always. Flights just what I wanted - all ran smoothly. Pleasant and helpful telephone-booking experience. Thanks, Gavin, and DialAFlight!
i have been using DialAFlight for a long time and Gino never lets me down.
I’ve been using DialAFlight for many years and have always received excellent service. I wasn’t disappointed this time! Harvey managed my visa and updated the flight details once the visa had been processed. I found him to be very approachable, proactive and helpful.
Very helpful advice and support in booking with options to consider
Noah has managed many flights for me. The flights on our last trip were again very well organised at a good price. I regularly recommend DialAFlight to friends.
Latam is not the best airline I have seen
I found the app very helpful, easy to use and a good source of additional information pertinent to our trip.
Thanks again, brilliant holiday. Our guide Jus to Christ the Redeemer was excellent.
5 star service! Even managed to get us Premium upgrade for the long haul flight at no extra cost.
Great service
Communications from Chris were excellent
São Paulo was a nightmare to change flights at. Immigration took over an hour, our cases had been removed from the belt and ‘hidden’ in a corner of the baggage hall, then to check them back in we were eventually directed to the ‘counter behind the pharmacy in the basement’! This took another 30 mins, so we barely made the flight. Apparently this is a fairly normal experience, so we would rather have taken the direct flight, which was presumably more expensive?
She keeps popping into my head. No doubt teenage eco-warrior Greta Thunberg would approve wholeheartedly of Costa Rica's much-heralded efforts to look after its outstanding natural beauty.
But you just wish Greta would smile more, despair less and have some unadulterated fun.
Thank goodness the five-million people in this spectacular country - with Nicaragua to the north, Panama to the south - smile a lot and have fun. Ticos, as Costa Ricans are called, are gentle, welcoming and wear their eco-credentials lightly.
Almost three million people visit every year, with Britons at the forefront.
Despite its small size (roughly similar to Denmark), Costa Rica possesses more than five per cent of the world's total biodiversity, and its disbanding of its army in 1948 means huge financial resources have been ploughed into education, resulting in a literacy rate way above the Central America average.
Its slogan 'Pura Vida' (pure life) is apt considering the ancient rainforests, volcanoes, waterfalls, coffee plantations, national parks, hippy-dippy surf towns, rumbustious Pacific and calm Caribbean coasts, plus, topping the bill, wildlife comprising 250 species of mammals, nearly 9,000 bird species and more than 250,000 types of insect, including a quarter of the world's butterflies.
We flit back and forth between the two coasts and experience ferocious but exhilarating downpours, plenty of clear skies, high humidity and temperatures around 28 degrees.
In the capital San Jose we stay our first night at Grano De Oro, a colonial-style hotel.
Next day we head in our rental car west to the Papagayo Gulf, where Moroccan/French entrepreneur Mehdi Rheljari has opened a five-room eco-lodge called Kasiiya - one of the most exceptional projects I've ever seen, mainly because you might never know it's there.
Such is the minimal footprint of the tented suites that it's howler monkeys who have more of a presence. The young staff are totally committed to Mehdi's vision. A shaman-type character operates from a treehouse spa; barefoot Bruno, originally from Berlin, offers 'movement sessions' (some of which involve taking your cue from animals); and naturalist Manfred leads hikes pointing out the wildlife (with a tear in his eye when an osprey does a fly-past).
Even with Satnav our next drive, south to Santa Teresa, is a challenge on roads sometimes bumpy, sometimes with giant craters.
Perfectly positioned Hotel Nantipa has been open less than a year. Its modern design (teak wood and huge sliding glass doors) is in stark contrast to Santa Teresa's hostels, shacks and yoga retreats.Mel Gibson has a place in town; so does supermodel Gisele Bundchen.
David Cameron has spent Christmas near here, as has Canadian PM Justin Trudeau .
I'm not a surfer, but if I were this must be one of the greatest places to practise one's 'aerials' and 'backsides'. A two-day stay was far too short, but we headed next for Tortuguero National Park and sloths, iguanas, crocodiles, killer frogs and snakes.
We break our journey in La Fortuna and stay one night at the highly-recommended Amor Arenal. A nearby farm has its own nature reserve, concentrating on sloths. By definition they don't do much, spending hours wrapped around a tree branch.
La Fortuna offers white-water rafting, canyoning, zip-lining, horse-riding and hot springs, in the shadow of the country's biggest active volcano, Volcan Arenal.
The main access point to Tortuguero National Park is some four hours away, in La Pavona. Included in the rate at Tortuga Lodge is one morning and one afternoon safari.
Our final destination is Puerto Viejo in the far south-east. It's a colourful, buzzy little town where Jamaicans settled some 100 years ago. They came to Costa Rica to build the railways - and never left.
It's ramshackle but with a growing number of chi-chi shops, bars and restaurants.
We stay just off the main drag at a delightful little place called Aguas Claras, handy for the beach.
'We've left the best until last,' I tell Joanna as we head for supper at a restaurant packed with locals. Puerto Viejo is a glorious fusion of Central American and Caribbean cultures - and reason enough to return to this gentle and engaging country.
First published in the Daily Mail - April 2020
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