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Fabulous trip
Doug Scrivener was very helpful and efficient. I have already recommended him to colleagues and our firm as we do a lot of business travel. I will be obtaining future quotes.
The layover time in Madrid on the return trip was very tight. I only just caught the flight back. Madrid airport is enormous and not easy to navigate. Something for you to consider.
Justin Beautridge was superb throughout and dealt with some last minute challenges with ease! Would definitely use again and recommend to others.
Perfect service as usual, my fourth trip this year!
Great arrangements, clear and concise all easy stuff
Great service in keeping us informed before and throughout our trip ... and excellent deals on our flights. The hotel in Buenos Aires didn't really live up to expectation .. although it was quite adequate.
We appreciated the out of hours number and service provided. Often this is an ‘after thought’ but when needed, this was very effective - thank you
The flights were with Lufthansa and we could not get confirmation that the seats for my wife had extra legroom, even though they said over the phone there was we could not take the chance without written confirmation. We therefore had to pay for business class for my wife to ensure a comfortable journey (broken leg). Very disappointing and annoying. DialAFlight staff did all they could to help but could not get the reassurance from Lufthansa.
I wish the airlines would get their act together so we do not have to suffer cancellations, delays and having to re-book return flights! Hopefully one day it will get back to 'normal'
All good thanks
Another perfect trip
I was told there was a free shuttle service from the airport to the Hilton Garden Hotel. However, I had to spend £20 on a taxi (daylight robbery by the official taxi service) for a 2 mile journey. I was not told one had to book the shuttle.
Excellent communication - Richard was able to answer all our questions and provide the necessary information. Given that we flew 2 years later than originally planned due to covid we were kept fully informed and there was no stress at all. Great service - well done!
Easy to communicate and quick responses
The whole process ran smoothly. Graham phoned us prior to our departure reminding us to check in online
Gavin was great, very attentive and went the extra mile in finding me the perfect flight. A valuable team member.
As usual, an excellent service from the DialAFlight team! Will continue to book through you, as the price is competitive and above all the staff are professional and friendly.
I have been using DialAFlight for over 15 years -always good and professional providing everything you need for your trip. Thank you Cameron and Christian for the special attention.
I was well taken cared of with emails and phone calls checking all was in place for my trip. Advice on Covid Protocol was also given.
As always! Recommended to friends on the trip too.
Great service
A refreshingly thorough and full customer service experience always answering calls quickly and everything followed up. Jessie was brilliant!
Very helpful at all times.
Excellent customer service .
Cannot fault the staff. Especially Jason who always go the extra mile to satisfy his clients Well done Team.
Jessie was excellent as always.
Friendly staff. Had issues with some of the BA staff but no ssues with DialAFlight
The service is outstanding
Got me a great deal and it was reassuring to know you were readily available with assistance and advice. You lived up to your promise to reply quickly. First class service.
Peru is often considered a backpacker’s destination - after all, one of the highlights is a long hike to Machu Picchu in less-than-glamorous (but certainly scenic) conditions.
But as the country has become increasingly popular destination, trips there have been transformed - and it's possible to stay in the lap of Peruvian luxury. Following the cue of Gwyneth Paltrow, who visited recently with her children Apple and Moses, five-star options include hotels with personal butler service, restaurants with world-renowned chefs, and even (if you can really push the boat out, so to speak) private train travel. An Inca citadel in the 15th and 16th centuries, Machu Picchu wasn’t on most of the world’s radar until it was ‘discovered’ by Hiram Bingham in 1911. With its breathtaking views of the Andes and improbably-located ruins, it’s truly a sight to behold.
Worth the trek: beautiful views of Machu Picchu
The Sumaq Machu Picchu Hotel is one of two five-star hotels in town - it's the go-to spot for celebrity visitors such as Indian actress Aishwarya Rai and has racked up accolades for being one of the top hotels in South America. After being picked up from the town’s rail station, guests are welcomed with a pisco sour - the country’s signature drink - as well as home-made chocolate in their rooms, where they can enjoy sweeping views of the Vilcanota river and mountains.
Following a day up at the ruins, nothing is more welcome than a stint at Sumaq’s Aqlla Spa, where visitors have a range of blissful treatments from which to choose, including the signature Aqlla massage and Andean stone massage.
Relax and enjoy an Andean stone massage
Though there are direct trains that take travellers to Machu Picchu all the way from Cusco, Inca Rail offers a private chartered service, the Inca Princess, from the Sacred Valley town of Ollantaytambo.
Stars to have chartered it have included Miss Paltrow, Mick Jagger, Bono, and David Guetta, as well as foreign leaders. The Inca Princess provides an entire private car with a dedicated staff of three for the 1 hour 45-minute journey.
For a $10,000 round trip, the car seats up to eight, who are welcomed on board with champagne or tea, served a gourmet meal and who watch the stunning countryside through UV-protected windows, or from the car's balcony.
Peru’s Sacred Valley is dotted with rich in Inca heritage, including villages, Ollantaytambo and Pisac, archaeological site, Moray, and ancient salt mine, Salineras de Maras.
The Tambo del Inka, a Luxury Collection Resort & Spa, Valle Sagrado is a Starwood resort that has earned awards for sustainability and enticed famous names such as Susan Sarandon and, most recently, Jill Biden.
Tambo del Inka’s Hawa restaurant serves organic vegetables from its own garden, and adventurous eaters can try a local delicacy, cuy - that’s guinea pig - served in a less intimidating fillet form.
The former capital of the Inca empire, Cusco can keep a visitor busy for days with its beautiful churches, convents, and temples.
The JW Marriott Convento hotel is a restored 16th-century convent which retains some original structure. Check-in under the glow of a giant 70,000-Swarovski-crystal homage to the sun god Inti, and guests are welcomed with a helpful cup of coca or mint tea, which can alleviate altitude sickness. The property - the bedrooms of which have oxygen piped in - is built atop Inca ruins, and tours highlighting its history are offered.
The Belmond Palazio Nazarenas hotel, which has had stay One Direction and, again, Miss Paltrow, is also a former convent, with fountains in the courtyards dating back to the 17th century. The rooms here are also oxygen-enhanced. A personal butler escorts guests to their rooms.
The Senzo restaurant is beside the pool and is headed by Virgilio Martinez, the chef behind Lima’s world-renowned Central restaurant.
The capital is often overlooked, but is worth a stop for scoping out the pretty Miraflores neighbourhood and partaking in the foodie scene - particularly if you can get a reservation at Central, which ranked number four on the exclusive World’s 50 Best Restaurants list last year.
The award-winning Swissotel Lima boasts a grand lobby with live music. Bedrooms have walk-in closets and cosy robes - while the spa is the last word in luxury.
First published in the Mail on Sunday - April 2017 More articles below...
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