Delighted that you managed to avoid any issues with the French Air Traffic Controllers strike, well done.
The hotel Amadeus in Seville was excellent, so convenient for walking to all the main attractions.
Thanks Shaun - another lovely holiday
Brilliant service as usual..
The personal touch, quick phone answering and helpline are very reassuring.
Gavin brilliant as always
Tristan was very helpful and friendly, I would certainly book flights with you again.
I felt almost guilty for my return flight being on time. Snow on Friday 10th March delayed the Birmingham flight by 8 hours and many others similarly!
Could not fault Alfie and his exceptional service
Absolutely 5 star. Thanks Rudi
Always a pleasure to deal with Richard, everything ran smoothly, 5 star service.
Flown with you many times over many years. Thanks once again for a great trip
Alfie sorted out a lovely hotel for me in Puerto de Cruz....it was in a super location. The hotel did not provide any food but the area had loads of bars and cafes. The hotel in Costa Adeje was where I stayed last year and its location is also fantastic and the staff there are really lovely and helpful.
Seamless from booking to landing, couldn't ask for more. Joey Verner is absolutely outstanding - 1st class - advises on and sorts all my queries and bookings in a jiffy, without any fuss
Great customer service. Thank you Jordan
Thanks to Glen who planned my holiday - everything went smoothly as planned
Eric and colleagues were brilliant!
A great trip, nice hotel in excellent position, faultless travel arrangements as usual by our favourite DialAFlight.
Alawys extremly helpful and very good service -have been using DialAFlight for many years
First class service
BA were not on time either out or in - as usual. God knows what you are meant to do if you have a connecting flight when you fly BA! The Club element was poorly managed, almost non existent at Las Palmas - both checking in and boarding.
Love dealing direct with the same voices, year after year, and trip after trip: Nick, Bailey and the team sort out our holidays, rugby trips and short breaks!
Another excellent trip, all very well-organised. Lovely hotel in a great location.
Good communication, great service.
Usual excellent service from a great company..
Everything was perfect. All your staff were very helpful, especially Oliver Orr.
Excellent in every way
First class service from Elizabeth.
Bradley was excellent - very helpful and went through everything
We always appreciate the help of Howard Crafter
Around the cool of the pool at the Bon Sol hotel there's a favourite game that's played every year. How many times have you been here before?
'Eight!' Cries a nine-year-old girl from Edinburgh. 'We're here every summer!' pipes up a young girl from London. 'This time we're staying for six weeks!’
We may have been on only our second visit to this clifftop gem a mere five miles from the Mallorcan capital of Palma, but as long-term devotees will testify - the hotel's repeat visitors make up a staggering 80 per cent of guests - the draw to this refined yet blissfully family friendly hotel is as unmistakable as it is unavoidable.
First opened as a guest house in 1953 by the father of the current owner as a means of providing company for his lonely wife, news of the delightful views over the Bay of Palma spread fast.
It is somehow fitting that one of the first guests was Errol Flynn, whose love affair with Mallorca began when he spent his honeymoon on the island in 1950, following his marriage to his third wife, actress Patrice Wymore.
For as soon as you enter this grand old Spanish stately home complete with wood-panelled telephone booths, portrait-lined walls and a sweeping cherry tree staircase guarded by a gleaming suit of armour, you are instantly transported to more debonair times.
Spanish elegance
Elegant touches are every-where. From corridors and cosy corners dotted with antique ceramics and objets d'art to the imposing main dining room with soaring arched windows and echoes of the Savoy, this is the home of a family who don't see why having a family should get in the way of enjoying the finer things in life.
So if you want to take your little ones to a grown-up, gourmet dinner - starched linen tablecloths, heavy velvet drapes, strains of a grand piano - waiters will happily find a cushion to add a few inches height to the red velvet seats and provide children's menus with colouring pencils to match.Equally, if you yearn for a grown-ups dinner that actually requires you to dress up and lasts longer than 15 minutes, the exceptional kids' club is there to help you out.
Ably run by one of the most sweet-natured young women I have come across in a decade of childcare, it will feed your children at 6pm and keep them happily entertained until 9pm. That's right - aperitifs (for you, not them), a four course meal and three hours of uninterrupted conversation all on half-board. Worth the flights alone.
For less fancy family suppers - in shorts and flip-flops - head to the more informal beach restaurant and breathe in the sea air from the charming stone terrace perched over the bay. And vegetarians are well catered for too, with a dedicated menu.
Each of the 93 spacious rooms and 53 beach villas are bright and uniquely furnished.
Labour of love
The subtropical gardens of the Bon Sol - a mass of palms, mulberry, olive and fig trees, interspersed with oleander, hibiscus and bougainvillea - are testament to a 20-year labour of love.
They also make for a magical backdrop to the hotel's three swimming pools and waterfalls - all set on separate stone terraces that tumble down to the sea - each with refreshing salt water.
Below the patio and bar area are two more terraces lined with sun loungers which form a semi-circle above the small, sandy beach. Perfect for a bracing change of scene - or a spot of snorkelling.
Even the journey back to the room at the end of the day is a delight. Bon Sol bathers are transported back to the main body of the hotel through a series of lifts and deliciously cool underground tunnels. One contains a small, yet immaculate chapel, a reminder not only that this, at heart, is a family home but that there is a touch of the divine about it.
What makes this hotel so special is the warmth of the family who run it.
Ancestral portraits may hark back to the couple who first envisaged the possibilities of this particular paradise. But it is the charming current owner Martin Xamera and his welcoming wife Lorraine who infuse the place with the magic it has today.
Many hotels aspire to being a second home for their guests. The Bon Sol can truly say that it is.
First published in the Mail Online - May 2017
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