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I was surprised that we made a stop in the DRC en route from Nairobi to Ndola. I would want to avoid that on a future trip but it wasn’t a problem on this occasion. Loved the App for doing check in and being able to see all flights in one place. Many thanks for all of your help. Will definitely use DialAFlight again.
Everything went well. With your company I always travel with peace of mind that if things do not go well I have you to help - as has happened before. Thank you, you will always be my travel partner.
BA's holding area for passengers needing assistance must be upgraded and must be made rodent free. it was quite disturbing seeing rodents running around on the floor and under the furnishing. No bottled water was provided while passengers waited in the holding area, when the flight was delayed.
Huge thanks to Zoe Lane who went above and beyond yet again. I’m so pleased I deal with DialAFlight as her service is of the highest quality.
Wonderful trouble-free holiday arranged by Sarah. We have used your company many times and will continue to use you.
Thank you Glen - everything ran smoothly
All went well. We were kept informed and there were no problems
Only suggestion is to have a WhatsApp or chat to communicate with DialAFlight especially during out of office hours in case client has no roaming access.
Not sure we would opt to fly with Qatar again - not what it used to be. It just didn’t have that professional / customer service edge over other airlines that it used to. DialAFlight 10/10 as always!
Really good communication from arranging the trip to completion
Great service from Donovan as per usual
Theo was a star. It was really reassuring that he was in the background on what was anything but a straightforward trip.
Thank you for a great service - always on the end of the phone when we had a query and able to help.
Lucy McNab was excellent!
Staff in the lounge and onboard were friendly and helpful
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Stacey Rayner is a Rock Star !
We trust DialAFlight always - and staff so friendly polite and efficient - well done
Amazing holiday to South Africa and the service from DialAFlight was first class. Flights and hotel were perfect.
It would have been very helpful to have had the literature given at the "meet & greet" on arrival in Windhoek a month before departure to familiarise with routes between accommodation.
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Excellent service as always
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Always use DAF - have done for 20 years - that says how pleased we are.
Alfie was an amazing holiday organiser. Very helpful and found me the best venues. I really enjoyed my holiday.
I was very happy with the service provided by DialAFlight and would recommend them to family and friends
Kieran and team are amazing
Everything went smoothly and to plan. Another excellent trip thanks to DialAFlight
Good to include baggage allowance in the DialAFlight app rather than a link to the airline site…particularly for smaller airlines where this info isn’t easy to access nor correlate with the flight booked
My aim was to combine relaxation with a health break to boost energy levels - so I packed my bags and headed to Marbella in Spain for four days of sunshine, yoga and 'wellness'.
Much of Marbella - or 'Marbs' as it's known by the TOWIE crowd - is a far cry from what the ITV reality show would have viewers believe. A friend and I checked in for a three-night Discover Yoga programme at the Puente Romano, a five-star resort boasting a Six Senses Spa - synonymous with high-end pampering.
It’s a combination of Hatha yoga, meditation and breathing techniques and treatments including a signature massage and facial, and promises to leave us de-stressed and reconnected.
Puente Romano, just 30 minutes from Malaga airport and part of The Leading Hotels Of The World, is spread over 55,000 square metres, in the style of an Andalusian village, surrounded by subtropical gardens, waterfalls, four swimming pools and nine restaurants.
It leads guests to the long stretch of sandy beach – the ‘Golden Mile’ that connects Marbella to Puerto Banus (where you will spot someone from TOWIE in the summer), and where guests can book watersports such as jet skiing, paddle-boarding and sailing.
The resort is also renowned for its tennis stadium, which hosts professional tournaments with top players, including Serena Williams and Novak Djokovic, and which also doubles as a venue for summer concerts.
It also has 14 courts, two golf courses and an equestrian centre.
There are 259 rooms spread over 27 three-storey villas. Our room boasts a large bathroom featuring double shower and tub, and we have twin beds and a spacious lounge area leading to a terrace, perfect for drinks in the summer.
As well as yoga (usually held on the beach, but, as we’re in early season, it’s in a studio with panoramic views), our package includes treatments at the divine Six Senses spa.
The soothing spa music gets us in the mood as soon as we walk through the glass doors, to a lounge area featuring a floor-to-ceiling timber wall with cosy seats.
We get changed and head to the main wet area – it’s pretty impressive. It features a bright blue hydrotherapy pool with a huge ‘rainfall’ window looking out over the Mediterranean.
I try out each of the jets promising to relieve the stress in my shoulders and legs, before moving on to ones that massage my stomach, thighs and arms.
There’s also a cold plunge pool (which I’m not brave enough to try), ice showers (ditto), a herbal steam room, a sauna and a hammam.
Or there are heated loungers, taking in the stunning architecture boasting high ceilings and local décor.
My therapist comes to find me and leads me to one of the six treatment rooms, which are all modern in design with blue and white painted tiles.
Included in our stay are a signature massage, which goes some way to work out the knots in my back, and an Indian head massage, which left me relaxed but with very oily hair.
I also booked a collagen rejuvenation facial, which lasted 80 minutes. Although I came out looking refreshed and relaxed, I’m not sure it knocked off the 10 years I was hoping for.
Next we book in for our first yoga session.
As a beginner, I’m not expecting to feel or see anything in the way of results, but our teacher is amazing.
As well as breathing exercises that reduce stress, she teaches us the basics of meditation, which she says will help us switch off after a busy day. Before long, we’re stretching and doing various poses, each designed to energise the body.
I went into the class feeling tired, and by the end of it, I feel wide awake and like I’ve had a decent workout – so there’s definitely something in it.
Our stay has been short but there’s been one aim in mind – relaxation. But what Puente Romano offers guests is the option to do as little or as much as they please when it comes to ‘being good’.
Obviously, as it’s based in one of the biggest party resorts in Spain, it means that it’s perhaps not the ideal location if you’re looking for a complete detox.
But if you want a good night out, with a couple of mojitos, there are plenty of very loud bars just a short walk away.
And although there are healthy options on the menu at the restaurant where we dine for breakfast, guests can also order a full English followed by slices of sugar-filled cakes – washing it all down with a glass or two of bubbly.
But for those who like to mix their detox with a little retox, it’s an ideal place.
First published in the Mail Online - September 2016
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