Your calls always answered within 5 rings.
Parador in Cordoba a little far out - transport required. The app was a bonus. La casas de Juderia hotel in Seville was lovely and well located. Fortunately we had dropped off our hire car and arrived by taxi. Future clients would be well advised not to arrive by car as accessibility and parking extremely restricted
As usual - professional, efficient and helpful. Thanks to Luke Nielson and team.
Due to health issues our holiday requirements have been very complex this summer requiring cancellations, insurance claims and then Special Assistance. All have been dealt with with understanding and professionalism by Kieran assisted by Owen. Thank you.
Always efficient, and helpful. Brilliant service.
Brilliant, as ever, many thanks!
The trip across Spain went smoothly. Just one slight hiccup - the car rental pickup stated just the city not which branch. Luckily, it was sorted without too much difficulty.
An excellent service as always. My go to travel agent.
Logan was very helpful
Any code-sharing should be made crystal clear, especially when that leg of the flight has the same code at the leading airline
Just great thanks
Eric is our go-to travel companion. Thanks as ever for ensuring our travel arrangements went well
Efficiently resolved my change of flight when it was cancelled - excellent level of customer service.
This is not a complaint nor is it your fault. I bought tickets online from the Madrid tourist office and there was nothing to indicate that people over 65 either pay nothing at museums or half price. Perhaps you could let people going to Madrid know about this as I felt ripped off by the tourist office.
Excellent service and good flight recommendations
There’s a certain comfort that comes from booking with DialAFlight. They just hold your hand right up until you leave and you know that if you need help while you are away, they would be there.
Professional, polite, well informed
The boys and girls at DialAFlight always deliver. Can’t wait for my next trip!
Excellent service. Christian was extremely helpful and professional
It’s becoming more complex and tricky to book travel independently. What a relief to turn to DialAFlight to sort through the complexities on my behalf.
Thank you Harvey it was wonderful, hotel perfect and highly recommend
Could have explained Madrid T4S is a different terminal to T4 and though you have to check in/baggage drop in T4 there’s a 30 minute trip to terminal S where you also have to queue to pass through passport control. We nearly missed our plane. Airport check in staff didn’t alert us either. Otherwise all very good thanks
Fraser looks after us very well
Fantastic service. So happy with the fab holiday arranged for us by Reggie. Highly recommend.
Jed was extremely professional. He helped us choose and book our holiday flights and hotel. He is always available and helpful with any queries and questions and gives great individual attention to us as clients. We have recommended you to friends and family.
I think you could have helped more with explaining the Ikos app and things we could pre-book.
Hotel was great. Taxi pick up in Malaga was a lengthy affair but was great on the return leg from Marbella.
We had a fabulous trip made so much easier by DialAFlight. Finlay was superb - answering all our questions efficiently and speedily, with great recommendations for restaurants and things to do too. Definitely using DialAFlight again!
As always excellent service and attention to detail
Charles was great. He went the extra mile.
In your itinerary you told us we were flying Jet 2 from T1 at MCR and in fact Jet 2 flights are now going from T2. This was only a slight problem with the Fast Track booking.
My aim was to combine relaxation with a health break to boost energy levels - so I packed my bags and headed to Marbella in Spain for four days of sunshine, yoga and 'wellness'.
Much of Marbella - or 'Marbs' as it's known by the TOWIE crowd - is a far cry from what the ITV reality show would have viewers believe. A friend and I checked in for a three-night Discover Yoga programme at the Puente Romano, a five-star resort boasting a Six Senses Spa - synonymous with high-end pampering.
It’s a combination of Hatha yoga, meditation and breathing techniques and treatments including a signature massage and facial, and promises to leave us de-stressed and reconnected.
Puente Romano, just 30 minutes from Malaga airport and part of The Leading Hotels Of The World, is spread over 55,000 square metres, in the style of an Andalusian village, surrounded by subtropical gardens, waterfalls, four swimming pools and nine restaurants.
It leads guests to the long stretch of sandy beach – the ‘Golden Mile’ that connects Marbella to Puerto Banus (where you will spot someone from TOWIE in the summer), and where guests can book watersports such as jet skiing, paddle-boarding and sailing.
The resort is also renowned for its tennis stadium, which hosts professional tournaments with top players, including Serena Williams and Novak Djokovic, and which also doubles as a venue for summer concerts.
It also has 14 courts, two golf courses and an equestrian centre.
There are 259 rooms spread over 27 three-storey villas. Our room boasts a large bathroom featuring double shower and tub, and we have twin beds and a spacious lounge area leading to a terrace, perfect for drinks in the summer.
As well as yoga (usually held on the beach, but, as we’re in early season, it’s in a studio with panoramic views), our package includes treatments at the divine Six Senses spa.
The soothing spa music gets us in the mood as soon as we walk through the glass doors, to a lounge area featuring a floor-to-ceiling timber wall with cosy seats.
We get changed and head to the main wet area – it’s pretty impressive. It features a bright blue hydrotherapy pool with a huge ‘rainfall’ window looking out over the Mediterranean.
I try out each of the jets promising to relieve the stress in my shoulders and legs, before moving on to ones that massage my stomach, thighs and arms.
There’s also a cold plunge pool (which I’m not brave enough to try), ice showers (ditto), a herbal steam room, a sauna and a hammam.
Or there are heated loungers, taking in the stunning architecture boasting high ceilings and local décor.
My therapist comes to find me and leads me to one of the six treatment rooms, which are all modern in design with blue and white painted tiles.
Included in our stay are a signature massage, which goes some way to work out the knots in my back, and an Indian head massage, which left me relaxed but with very oily hair.
I also booked a collagen rejuvenation facial, which lasted 80 minutes. Although I came out looking refreshed and relaxed, I’m not sure it knocked off the 10 years I was hoping for.
Next we book in for our first yoga session.
As a beginner, I’m not expecting to feel or see anything in the way of results, but our teacher is amazing.
As well as breathing exercises that reduce stress, she teaches us the basics of meditation, which she says will help us switch off after a busy day. Before long, we’re stretching and doing various poses, each designed to energise the body.
I went into the class feeling tired, and by the end of it, I feel wide awake and like I’ve had a decent workout – so there’s definitely something in it.
Our stay has been short but there’s been one aim in mind – relaxation. But what Puente Romano offers guests is the option to do as little or as much as they please when it comes to ‘being good’.
Obviously, as it’s based in one of the biggest party resorts in Spain, it means that it’s perhaps not the ideal location if you’re looking for a complete detox.
But if you want a good night out, with a couple of mojitos, there are plenty of very loud bars just a short walk away.
And although there are healthy options on the menu at the restaurant where we dine for breakfast, guests can also order a full English followed by slices of sugar-filled cakes – washing it all down with a glass or two of bubbly.
But for those who like to mix their detox with a little retox, it’s an ideal place.
First published in the Mail Online - September 2016
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