Your calls always answered within 5 rings.
The only problem we met with was the taxi pick up at Barcelona, where our point of contact was almost invisible
I'm always pleased with the service from DialAFlight. Their professionalism is why I've used them for several years and continue to recommend them. The recommended hotel, La Laguna Gran was so beautiful, with very attentive staff.
Well done yet again Dexter.
Our BA flight was cancelled at 1am - 8 hours before departure. By 1.40am DialAFlight's Night Managers had us on an earlier flight. Amazing service!
Philippa excellent as always
Very smooth, thank you Liam
Great service at your usual high standards
My luggage did not appear on the return flight. Waited one hour. Lucky I had an airtag. It was on wrong carousel.
Freddie was excellent. Sorted out a couple of late enquiries for us and everything worked out great.
Everything worked very well
Keep up the good work. The liaison between client and company is so important for the elderly
I only book with DialAFlight as you get me exactly what I want and you make sure I’m happy with everything. Thanks as always.
Please provide e-tickets as well as the booking reference number as routine. E-ticket is needed for those clients who need to apply for visas. I had to ring a few times before I got the necessary document. Justine was very helpful during the process.
Reid was exceptionally great, once again
Kennedy was efficient and very helpful as always.
We have booked via Adam for many years and always found his service to be very professional, helpful and polite. This trip to Mallorca was no exception.
Unfortunately the hotel was not situated in a very nice area and we didn’t feel safe in the evening - just a note for any other females travelling
It's refreshing to see a business that says it, and does it as it says it will. You tick the boxes with a personal touch. Thank you
We were really happy with all aspects of the arrangements. One minor point to note was that we could check out at 12.00 at every hotel rather than at 10.00 as stated. Well done to DialAFlight we would use again. The standard was really high.
I don't think we should have been charged for changing the order of the tour as the original sequence had a 5hr trip to the airport for an 11.00 flight.
Will keep using you
Best flights we have probably ever had thanks to Ivor Savage arranging disabled assistance through both airports. A dream!
Use DialAFlight whenever possible as it’s always reliable and well organised. Everything runs smoothly.
Would recommend that a hire car is a must as no facilities near the hotel.
As always Mark didn’t let me down. He recommended our hotel and it was better than we could have hoped for.
I always recommend you
Dealing with DialAFlight is a pleasure. It’s like booking your holiday through a family member. Staff are quick to answer your call and give you peace of mind that if you require help when away, they are there for you. An excellent company with traditional old fashioned principles. A must for a worry free holiday.
Everything was superb
DialAFlight provide great and professional customer care always.
The transfer from airport to hotel was a shambles, but I have made you aware of this.
Palma's picturesque Old Town may seem an unlikely gastronomic getaway but those who fancy a stay in Mallorca's capital can take their pick from about 3,000 places to eat.
Creative chefs have been lured here by the abundance of fresh produce, including seafood, Mallorcan black pig, sea salt, olives and almonds.
Gourmet markets have sprung up in the maze of medieval cobbled streets, full of tempting smells of cheese, herbs and bread.
Palacio Can Marqués, an 18th century mansion in the Old Town transformed into a stylish boutique hotel, makes the perfect base for a weekend of gourmet delights.
Beyond the lobby, with cathedral-high ceiling and soaring staircase, there are 13 individually decorated suites mixing original features - wood panelling, honey-coloured stone floors, outsized fireplaces - with bold art and hand-woven Nepalese rugs.
The courtyard garden is ideal for a chilled glass of cava. Then have dinner under the restaurant's vaulted ceiling, where Belgian chef Cedric Lebon serves up French and Mediterranean classics - a top choice is a three-course meal of onion soup, a succulent sirloin steak and an irresistible Ile Flottante (meringue and cream).
If you should spot distinctive hexagonal-shaped boxes at Palma Airport and are curious to know what's inside them, you won't find odd-shaped hats but a family-sized ensaïmada - Mallorca's emblematic pastry.
Ensaïmada are thought to date back to the 17th century - some believe their coiled shape was inspired by Moorish turbans - so where better to try them than at the city's oldest cafe, Ca'n Joan de S'aigo? It opened in 1700 and - with ornately-tiled floor and marble-topped tables - still exudes old-fashioned charm. Go for a selection - dusted with icing sugar, topped with apricots and stuffed with pumpkin jam - and order hot chocolate so thick you can stand your spoon up in it.
For a modern take on tapas, head to sleek El Camino. As in its sibling restaurant in London's Soho, Barrafina, you might have to queue for a stool at the long wooden bar, but where better to nibble on plump green olives and sip cava?
The menu celebrates seasonal Mediterranean produce such as goat's cheese stuffed zucchini flowers or perfectly grilled octopus in a tangy mojo sauce. Don't miss the divine Tarta de Santiago (almond cake).
La Rosa Vermuteria & Colmado is a retro tapas bar with a twist - and a long list of vermouths (still all the rage in Spain).
A Negroni is a mix of Vermouth, gin and Campari - served with slivers of iberico ham, to precede hearty local dishes such as cod croquettes or milk-fed lamb chops.
At the two-storey Mercat de l'Olivar stalls were piled high with vibrantly-coloured fruit and local meats and cheeses. In the fish market, swordfish heads sit among slabs of tuna and you can dine on oysters and sushi, or buy prawns and have them grilled in one of the bars upstairs.
To stock up on gourmet goodies, head to the older and smaller Mercat de Santa Catalina on the seafront. Pick up Flor de Sal d'es Trenc (sea salt) flavoured with hibiscus, sobrassada sausage, made with indigenous black pig, and jars of ramillete tomatoes - perfect for spreading on bread to create pan con tomate.
Smaller still, La Pajarita Bomboneria is an old-school deli that's been in the same family for six generations. As well as speciality charcuterie, they stock local Cabraboc gin, Cas Misser olive oil and Binigrau wine.
Fera Restaurant and Bar is in a beautifully restored old palace, combining ancient stone archways, sleek furniture and art-filled walls. Innovative creations from Austrian-born chef Simon Petutschnig really sets it apart.
Making full use of the bountiful produce - along with the restaurant's organic garden - he blends local and Asian flavours to create 'borderless Mediterranean' cuisine.
The seven-course 'Art tasting menu' was both decorative and delicious. Sea in an Oyster Shell - an oyster, mussel and organic caviar - came on a bed of volcanic stone with shells, seaweed and waves of dry ice. Wagyu beef with textures of potato, apple and parsnip was followed by a sublime chocolate dessert with bites of brownie, mousse and the Japanese citrus fruit yuzu.
Just like Palma, it was a feast for all the senses.
First published in the Daily Mail - April 2020
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