Based on 8888 reviews on Trustpilot
020·7962·9933
Everything was perfect. Thank you
Wayne is absolutely amazing, we would never go anywhere else!
We had to get a minibus to get to our car hire which was unexpected. I can see that it was on the confirmation documents but I think that when you book a car it should be made very clear. Otherwise all very good.
Great service
Excellent support, booking efficiency and follow up
DialAFlight 100 per cent. BA Club Europe only 1 per cent
Always a first class service. Thank you Alex Gache for sorting out another trip very smoothly indeed
Excellent support from Grant Pattinson, who dealt with everything
Excellent customer service
Great service from Eric, as always.
Thanks for arranging a great break at such short notice
Connie and Adele were superb. Way beyond my expectations.
Everything went smoothly - good hotel and travel manager Brody was excellent
Amy has looked after my bookings for a good number of years. I recommend her to all my family and friends.
We would like to thank the team that helped us with our flight and all the extra paperwork going to Spain. Nothing was too much trouble. We will get in touch again when we go back , very soon we hope!
Great to have Connie on hand if needed. Everything was arranged - boarding passes etc. Responded quickly to any questions we had. We have used DAF in the past and always had an excellent service
Thank you so much
Great. Helped us navigate the covid restrictions and get our honeymoon in the end!
Really liked you gave me a courtesy call before my holiday to make sure I was ready to go
Christian was excellent and attentive. I have used DialAFlight for over 15 years…
Howard was really helpful
Sean is just amazing
Jason has always proved to be first rate
Very efficient and smooth process. Highly recommend.
Always a pleasure to speak to your staff and we like having our own personal consultant
You could consider offering a service to help fill in the locator forms. both outbound and inbound. You have much of the info required already.
Always go that mile further to see that you are totally satisfied and understand every detail of your trip.
So glad we had someone (Jessica) to help with the travel arrangements caused by covid restrictions. It all well went well but we kept thinking 'hope we have done everything OK'. Printed everything off so no hold ups from the mobile phone not working!
We were absolutely delighted. The hotel more than met our expectations and the transfers were first rate as well. We had a specific brief for the holiday and Chris delivered that.
Thank you very much for your services. I really appreciate it
On the final evening of our three-day cultural tour of Valencia, dolled up and festive, we went for a slap up dinner at the swish Marina Beach Club.
Clearly the club is a place to see and be seen. This great barn of an upmarket seaside restaurant was packed with beautiful young Valencian nouveau riche shouting happily at each other.
The noise was incredible. And yet it was at
this popular restaurant that we had the worst dining experience of our entire
lives. The food - what little we saw - was rubbish; our waitress appeared to
despise us.
When the waitress begrud-gingly shoved a bottle of wine on the table, the wrong one, we passed a glass between us pretending it was the Holy Grail.
But were we downhearted? Not a bit. After 72 hours of sightseeing, we were stuffed to satisfied surfeit with Valencian art and culture. We had seen everything - and what a thrill it all was.
We'd been to the Chapel of the Santo Caliz in Valencia Cathedral and gawped at the actual Holy Grail. We'd visited the late medieval Lonja de la Seda, or Silk Exchange, a masterpiece of civil Gothic architecture. Under shade trees outside the Silk Exchange, we'd watched traditional Valencian dancing.
We'd eaten tapas at the Colon covered market, a landmark of Art Deco architecture.
We'd visited the Bombas Gens Centre D'art, an old water pump manufacturer with an Art Deco facade converted to a gallery with 1,500 works of modern art by 150 artists, including Robert Mapplethorpe.
Bombas Gens's incongruous transformation from heavy industrial workshop to bourgeois art space nicely typified the gift-wrapping of Valencian cultural and historical heritage for the 21st-century tourist.
We'd even been taken on a guided walking tour of Valencia's rather bizarre, council-maintained graffiti. Afterwards, we were privileged to meet foremost Valencian street artist Vinz Feel Free.
Wearing a tracksuit top and jogging pants, Mr Feel Free personally conducted us around his new exhibition at the Carmen arts centre, a palatial former convent.
Had recognition, respectability and paid employment softened the poacher turned gamekeeper's Leftist credo? His giant prints and photographs of nude pelota players with superimposed animal heads said an emphatic no.
We visited the Silk Museum and learned about the laborious silk-making process from mulberry tree to silk moth cocoon to weaving loom to museum gift shop.
And at the Museum of Fine Arts, a spokesman for the Valencian tourist board, solemn with excitement, confided to us that the city's hidebound conservative council had been slung out, and a Left-wing one elected in its place.
He had a dream of bright sunlit ideological uplands dotted with costly, consciousness-raising public art. The public art we'd already seen was, it's no good denying, of startling banality. I hope his dream is realised.
The river Turia once flowed through the centre of Valencia. In 1957, it naughtily overflowed its banks. As a punishment it was diverted away from the city centre and the river bed was planted with public gardens. The old bridges remain; the gardens and embankments have been sown with public art and post modern architectural statements such as Valencia's ambitious new opera house.
Designed by celebrity architect Santiago Calatrava, the Palau de les Arts Reina Sofia is his homage to the homicidal sci-fi creature in Alien. As well as the Turia Gardens, Valencia has dozens of green spaces, including two botanical gardens, the Monforte gardens, the magnificent parks Glorieta, Cabecera, Alameda and Viveros.
In the latter, we sat in a packed grandstand and were tortured for an hour and a half by the vibrant Armenian-Lebanese electric violinist Ara Malikian playing maniacal covers of Led Zeppelin and David Bowie.
Valencia is the home of paella and where Spanish women still waft air over themselves with elaborate fans.
If you go in the warm months, you'll need a parasol and fan.
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for over 40 years and we believe no one does it better. Judge for yourself.
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