Your calls always answered within 5 rings.
Due to health issues our holiday requirements have been very complex this summer requiring cancellations, insurance claims and then Special Assistance. All have been dealt with with understanding and professionalism by Kieran assisted by Owen. Thank you.
Always efficient, and helpful. Brilliant service.
Brilliant, as ever, many thanks!
The trip across Spain went smoothly. Just one slight hiccup - the car rental pickup stated just the city not which branch. Luckily, it was sorted without too much difficulty.
An excellent service as always. My go to travel agent.
Logan was very helpful
Any code-sharing should be made crystal clear, especially when that leg of the flight has the same code at the leading airline
Just great thanks
Eric is our go-to travel companion. Thanks as ever for ensuring our travel arrangements went well
Efficiently resolved my change of flight when it was cancelled - excellent level of customer service.
This is not a complaint nor is it your fault. I bought tickets online from the Madrid tourist office and there was nothing to indicate that people over 65 either pay nothing at museums or half price. Perhaps you could let people going to Madrid know about this as I felt ripped off by the tourist office.
Excellent service and good flight recommendations
There’s a certain comfort that comes from booking with DialAFlight. They just hold your hand right up until you leave and you know that if you need help while you are away, they would be there.
Professional, polite, well informed
The boys and girls at DialAFlight always deliver. Can’t wait for my next trip!
Excellent service. Christian was extremely helpful and professional
It’s becoming more complex and tricky to book travel independently. What a relief to turn to DialAFlight to sort through the complexities on my behalf.
Thank you Harvey it was wonderful, hotel perfect and highly recommend
Could have explained Madrid T4S is a different terminal to T4 and though you have to check in/baggage drop in T4 there’s a 30 minute trip to terminal S where you also have to queue to pass through passport control. We nearly missed our plane. Airport check in staff didn’t alert us either. Otherwise all very good thanks
Fraser looks after us very well
Fantastic service. So happy with the fab holiday arranged for us by Reggie. Highly recommend.
Jed was extremely professional. He helped us choose and book our holiday flights and hotel. He is always available and helpful with any queries and questions and gives great individual attention to us as clients. We have recommended you to friends and family.
I think you could have helped more with explaining the Ikos app and things we could pre-book.
Hotel was great. Taxi pick up in Malaga was a lengthy affair but was great on the return leg from Marbella.
We had a fabulous trip made so much easier by DialAFlight. Finlay was superb - answering all our questions efficiently and speedily, with great recommendations for restaurants and things to do too. Definitely using DialAFlight again!
As always excellent service and attention to detail
Charles was great. He went the extra mile.
In your itinerary you told us we were flying Jet 2 from T1 at MCR and in fact Jet 2 flights are now going from T2. This was only a slight problem with the Fast Track booking.
Very good performance by all your staff resulting in an excellent holiday, thank you
Perfectly organised by Kylie
On the final evening of our three-day cultural tour of Valencia, dolled up and festive, we went for a slap up dinner at the swish Marina Beach Club.
Clearly the club is a place to see and be seen. This great barn of an upmarket seaside restaurant was packed with beautiful young Valencian nouveau riche shouting happily at each other.
The noise was incredible. And yet it was at
this popular restaurant that we had the worst dining experience of our entire
lives. The food - what little we saw - was rubbish; our waitress appeared to
despise us.
When the waitress begrud-gingly shoved a bottle of wine on the table, the wrong one, we passed a glass between us pretending it was the Holy Grail.
But were we downhearted? Not a bit. After 72 hours of sightseeing, we were stuffed to satisfied surfeit with Valencian art and culture. We had seen everything - and what a thrill it all was.
We'd been to the Chapel of the Santo Caliz in Valencia Cathedral and gawped at the actual Holy Grail. We'd visited the late medieval Lonja de la Seda, or Silk Exchange, a masterpiece of civil Gothic architecture. Under shade trees outside the Silk Exchange, we'd watched traditional Valencian dancing.
We'd eaten tapas at the Colon covered market, a landmark of Art Deco architecture.
We'd visited the Bombas Gens Centre D'art, an old water pump manufacturer with an Art Deco facade converted to a gallery with 1,500 works of modern art by 150 artists, including Robert Mapplethorpe.
Bombas Gens's incongruous transformation from heavy industrial workshop to bourgeois art space nicely typified the gift-wrapping of Valencian cultural and historical heritage for the 21st-century tourist.
We'd even been taken on a guided walking tour of Valencia's rather bizarre, council-maintained graffiti. Afterwards, we were privileged to meet foremost Valencian street artist Vinz Feel Free.
Wearing a tracksuit top and jogging pants, Mr Feel Free personally conducted us around his new exhibition at the Carmen arts centre, a palatial former convent.
Had recognition, respectability and paid employment softened the poacher turned gamekeeper's Leftist credo? His giant prints and photographs of nude pelota players with superimposed animal heads said an emphatic no.
We visited the Silk Museum and learned about the laborious silk-making process from mulberry tree to silk moth cocoon to weaving loom to museum gift shop.
And at the Museum of Fine Arts, a spokesman for the Valencian tourist board, solemn with excitement, confided to us that the city's hidebound conservative council had been slung out, and a Left-wing one elected in its place.
He had a dream of bright sunlit ideological uplands dotted with costly, consciousness-raising public art. The public art we'd already seen was, it's no good denying, of startling banality. I hope his dream is realised.
The river Turia once flowed through the centre of Valencia. In 1957, it naughtily overflowed its banks. As a punishment it was diverted away from the city centre and the river bed was planted with public gardens. The old bridges remain; the gardens and embankments have been sown with public art and post modern architectural statements such as Valencia's ambitious new opera house.
Designed by celebrity architect Santiago Calatrava, the Palau de les Arts Reina Sofia is his homage to the homicidal sci-fi creature in Alien. As well as the Turia Gardens, Valencia has dozens of green spaces, including two botanical gardens, the Monforte gardens, the magnificent parks Glorieta, Cabecera, Alameda and Viveros.
In the latter, we sat in a packed grandstand and were tortured for an hour and a half by the vibrant Armenian-Lebanese electric violinist Ara Malikian playing maniacal covers of Led Zeppelin and David Bowie.
Valencia is the home of paella and where Spanish women still waft air over themselves with elaborate fans.
If you go in the warm months, you'll need a parasol and fan.
First published in the Daily Mail - August 2018
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements