What 739 of our customers thought of Latin America...

The only problem we had was at Sao Paulo on the outward leg where we had great trouble getting boarding cards via Gol Airlines. I failed to do it on my phone and a girl at the desk took some time to achieve it too.

Had an issue with a flight from Salta to Buenos Aires being cancelled and moved so we would arrive at the estancia around midnight. But Rosie managed to get it changed to a morning flight which made the experience better as we would have had only a full day there otherwise

Manny and his team couldn't have been more helpful - including rescheduling a missed flight. I've used DialAFlight for many years, and friends I've recommended have also been delighted to find they offer prompt and friendly service. You can actually talk to one of the team 24/7, they are unfailingly helpful, efficient and nice.

Thank goodness for the 24/7 helpline. On a bank holiday Monday we had to reschedule our flights home. Out of ten other people doing the same our new flights were sorted in the hour. Others could not even get to speak to their agents! Imagine the stress when this situation occurs.

Everything went like clockwork. PERFECT.

Luke helpful as usual

Love Abbie!

Mollie was excellent. She did exactly what we asked, kept in touch and helped us with any queries we had.

I was going through a different agent who messed me around. I spent the weekend trying to arrange something with them having been told it was confirmed and then they told me they couldn’t secure the seat and I’d have to pay a different price. I called Bradley at DialAFlight on the Monday and within 15 minutes he managed to resolve my issue. The price I was given was 2nd to none and I was very impressed with his conduct and his after service. Thank you so much DialAFlight

Will be back if and when I fly again!

Thank you Gavin. Professional and honest advice and service every time.

Smooth process from start to finish - great work again and DAF remain my go-to travel agents.

Great service, thank you.

We were really impressed with every aspect of our experience and highly recommend Ethan.

Everything worked out perfectly

Edward Scudder is an asset to your company. Not only did he alleviate any worries I had. But his overall professionalism was fantastic. I’m advising friends and family to use DialAFlight

Very efficient!

Been with DialAFlight for a few years and always receive the best service. They are very helpful and responsible.

Harvey and Abbie were brilliant... please tell them!

Keep up the good work and looking forward to my next travel with you!

Excellent support

Excellent, attentive, personal service

I wouldn't use anyone else to book our holiday/flights. From luxury holidays to daughter's gap year flights. Joe Orton sorted everything. He found us an upgrade to First Class and the BA service to Santiago was very impressive and was definitely worth doing as it's a 15 hour flight. But we flew back from Buenos Aires and the BA business class was very disappointing, as was the food. Very poor.

Marshall a superstar as always

Everything went well

We were disappointed with our seat allocation on Iberia

As always, very efficient and helpful.

Tristram as always was excellent. I always recommend

Many thanks again to DialAFlight for a professional, competitive and first class service throughout. A special mention to Troy who from start to finish gave us his best attention and made the whole experience enjoyable.

The flights worked out OK, apart from being split up on both flights down to Argentina. Next time I would only travel British Airways both ways - Iberia was mostly Spanish announcements and the service/refreshments were not as often or good.

vibrant Valencia

Art and paella in vibrant Valencia

Jeremy Clarke falls in love with a wonderful city that deliciously combines ancient and modern- but he pulls no punches on what to avoid!

On the final evening of our three-day cultural tour of Valencia, dolled up and festive, we went for a slap up dinner at the swish Marina Beach Club.

Clearly the club is a place to see and be seen. This great barn of an upmarket seaside restaurant was packed with beautiful young Valencian nouveau riche shouting happily at each other.

The noise was incredible. And yet it was at this popular restaurant that we had the worst dining experience of our entire lives. The food - what little we saw - was rubbish; our waitress appeared to despise us.

When the waitress begrud-gingly shoved a bottle of wine on the table, the wrong one, we passed a glass between us pretending it was the Holy Grail.

But were we downhearted? Not a bit. After 72 hours of sightseeing, we were stuffed to satisfied surfeit with Valencian art and culture. We had seen everything - and what a thrill it all was.

We'd been to the Chapel of the Santo Caliz in Valencia Cathedral and gawped at the actual Holy Grail. We'd visited the late medieval Lonja de la Seda, or Silk Exchange, a masterpiece of civil Gothic architecture. Under shade trees outside the Silk Exchange, we'd watched traditional Valencian dancing.

Take a cycle tour and admire the city's incredible architecture

We'd eaten tapas at the Colon covered market, a landmark of Art Deco architecture.

We'd visited the Bombas Gens Centre D'art, an old water pump manufacturer with an Art Deco facade converted to a gallery with 1,500 works of modern art by 150 artists, including Robert Mapplethorpe.

Bombas Gens's incongruous transformation from heavy industrial workshop to bourgeois art space nicely typified the gift-wrapping of Valencian cultural and historical heritage for the 21st-century tourist.

We'd even been taken on a guided walking tour of Valencia's rather bizarre, council-maintained graffiti. Afterwards, we were privileged to meet foremost Valencian street artist Vinz Feel Free.

Wearing a tracksuit top and jogging pants, Mr Feel Free personally conducted us around his new exhibition at the Carmen arts centre, a palatial former convent.

Had recognition, respectability and paid employment softened the poacher turned gamekeeper's Leftist credo? His giant prints and photographs of nude pelota players with superimposed animal heads said an emphatic no.

We visited the Silk Museum and learned about the laborious silk-making process from mulberry tree to silk moth cocoon to weaving loom to museum gift shop.

Take the kids to Oceanografic - an oceanarium with many marine habitats

And at the Museum of Fine Arts, a spokesman for the Valencian tourist board, solemn with excitement, confided to us that the city's hidebound conservative council had been slung out, and a Left-wing one elected in its place.

He had a dream of bright sunlit ideological uplands dotted with costly, consciousness-raising public art. The public art we'd already seen was, it's no good denying, of startling banality. I hope his dream is realised.

The river Turia once flowed through the centre of Valencia. In 1957, it naughtily overflowed its banks. As a punishment it was diverted away from the city centre and the river bed was planted with public gardens. The old bridges remain; the gardens and embankments have been sown with public art and post modern architectural statements such as Valencia's ambitious new opera house.

Designed by celebrity architect Santiago Calatrava, the Palau de les Arts Reina Sofia is his homage to the homicidal sci-fi creature in Alien. As well as the Turia Gardens, Valencia has dozens of green spaces, including two botanical gardens, the Monforte gardens, the magnificent parks Glorieta, Cabecera, Alameda and Viveros.

In the latter, we sat in a packed grandstand and were tortured for an hour and a half by the vibrant Armenian-Lebanese electric violinist Ara Malikian playing maniacal covers of Led Zeppelin and David Bowie.

Try some traditional Valencian paella

Valencia is the home of paella and where Spanish women still waft air over themselves with elaborate fans.

If you go in the warm months, you'll need a parasol and fan.

First published in the Daily Mail - August 2018

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