Your calls always answered within 5 rings.
Teddy Ramage arranged assisted travel at airports for my wife on both outwatd and return journeys. This was very helpful and he should be commended for going the extra mile.
Howard and his team were fab. His recommendation was spot on. We had a perfect few days away. Will deffo use you again.
Saf is a complete star
Although I think DialAFlight is brilliant I can’t say the same about Jet2- both outward and return journeys were meant to be extra leg room but they were not.
Just the usual speedy efficiency I’ve come to expect - we wouldn’t use anyone else for a tailored holiday or flight arrangements. A class above.
Everything as expected or better, good personal contact with Zoe throughout.
All excellent. Such great personalised service.
Hannah was very professional and helpful and answered all our questions
Parador in Cordoba a little far out - transport required. The app was a bonus. La casas de Juderia hotel in Seville was lovely and well located. Fortunately we had dropped off our hire car and arrived by taxi. Future clients would be well advised not to arrive by car as accessibility and parking extremely restricted
As usual - professional, efficient and helpful. Thanks to Luke Nielson and team.
Due to health issues our holiday requirements have been very complex this summer requiring cancellations, insurance claims and then Special Assistance. All have been dealt with with understanding and professionalism by Kieran assisted by Owen. Thank you.
Always efficient, and helpful. Brilliant service.
Brilliant, as ever, many thanks!
The trip across Spain went smoothly. Just one slight hiccup - the car rental pickup stated just the city not which branch. Luckily, it was sorted without too much difficulty.
An excellent service as always. My go to travel agent.
Logan was very helpful
Any code-sharing should be made crystal clear, especially when that leg of the flight has the same code at the leading airline
Just great thanks
Eric is our go-to travel companion. Thanks as ever for ensuring our travel arrangements went well
Efficiently resolved my change of flight when it was cancelled - excellent level of customer service.
This is not a complaint nor is it your fault. I bought tickets online from the Madrid tourist office and there was nothing to indicate that people over 65 either pay nothing at museums or half price. Perhaps you could let people going to Madrid know about this as I felt ripped off by the tourist office.
Excellent service and good flight recommendations
There’s a certain comfort that comes from booking with DialAFlight. They just hold your hand right up until you leave and you know that if you need help while you are away, they would be there.
Professional, polite, well informed
The boys and girls at DialAFlight always deliver. Can’t wait for my next trip!
Excellent service. Christian was extremely helpful and professional
It’s becoming more complex and tricky to book travel independently. What a relief to turn to DialAFlight to sort through the complexities on my behalf.
Thank you Harvey it was wonderful, hotel perfect and highly recommend
Could have explained Madrid T4S is a different terminal to T4 and though you have to check in/baggage drop in T4 there’s a 30 minute trip to terminal S where you also have to queue to pass through passport control. We nearly missed our plane. Airport check in staff didn’t alert us either. Otherwise all very good thanks
Fraser looks after us very well
Reaching the top of a twisting trail through the forests of Monte Urgull, I suddenly saw why the city below is sometimes compared with Rio de Janeiro.
From the rocky crest, a giant statue of Christ opens his arms, blessing San Sebastian. At his feet lie golden scallops of urban beach, sandwiched between green pinnacles rising from a vast natural harbour.
This is the setting for the Basque city on the Bay of Biscay, chosen (jointly with Wroclaw in Poland) to be European Capital of Culture 2016.
It is hard to ignore the twinkling of Michelin stars in Spain's foodie capital – that's what the city is known the world over for. More about the grub in a moment, but I was here to taste some of the other cultural delicacies of San Sebastian, or Donostia as it is known in the Basque language.
The seaside town has been attracting cultured sophisticates ever since the Spanish royal family made it their summer base in the 19th century. Alluring art nouveau hotels and mansions soon became the rivals of fellow Basque resort Biarritz across the French border but just 20 kilometres away.
Since the Fifties the cream of Hollywood have been drawn here by the annual September film festival, which is artier and more compact than glitzy Cannes, according to the cognoscenti. And for half a century the July San Sebastian jazz fortnight has been drawing grandees of the music world.
The length of the city's coast is fringed by a boardwalk, starting at the surfers' Zurriola beach, then skirting the Urgull peninsula headland to La Concha bay, which must rank as one of the world's top urban beaches.
The esplanade rounds a horseshoe of golden sand more than a mile long, facing dark green Santa Clara islet. As I strolled along, the stirring echoes I felt of Rio's Copacabana beach amplified as I neared the rearing Monte Igueldo headland.
The old quarter, I found, is as walkable as the sea-fringe. A grid of narrow streets pedestrianised from noon onwards (after the vans delivering food have gone), is relieved by open spaces such as Plaza de la Constitucion, where windows have seat numbers dating from when the square was used as a bullring.
There is a neo-Gothic cathedral and some fine, older churches. However, the way to observe the town's purest religion is to eat. Pintxos – the version of tapas that Basques take to dizzy heights of delicacy – are the order of the day (and night).
People swarm to sniff out morsels of edible art including dishes such as chipirones en equilibrio (squid, patterned with caramel filigree).
As I tried to walk off my gastronomic indulgence by hiking up Monte Urgull, I concluded that the Rio-like panorama was as visually appetising as the most elaborate San Sebastian pintxo.
First published in the Daily Mail - July 2016
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