Your calls always answered within 5 rings.
Well done yet again Dexter.
Our BA flight was cancelled at 1am - 8 hours before departure. By 1.40am DialAFlight's Night Managers had us on an earlier flight. Amazing service!
Philippa excellent as always
Very smooth, thank you Liam
Great service at your usual high standards
My luggage did not appear on the return flight. Waited one hour. Lucky I had an airtag. It was on wrong carousel.
Freddie was excellent. Sorted out a couple of late enquiries for us and everything worked out great.
Everything worked very well
Keep up the good work. The liaison between client and company is so important for the elderly
I only book with DialAFlight as you get me exactly what I want and you make sure I’m happy with everything. Thanks as always.
Please provide e-tickets as well as the booking reference number as routine. E-ticket is needed for those clients who need to apply for visas. I had to ring a few times before I got the necessary document. Justine was very helpful during the process.
Reid was exceptionally great, once again
Kennedy was efficient and very helpful as always.
We have booked via Adam for many years and always found his service to be very professional, helpful and polite. This trip to Mallorca was no exception.
Unfortunately the hotel was not situated in a very nice area and we didn’t feel safe in the evening - just a note for any other females travelling
It's refreshing to see a business that says it, and does it as it says it will. You tick the boxes with a personal touch. Thank you
We were really happy with all aspects of the arrangements. One minor point to note was that we could check out at 12.00 at every hotel rather than at 10.00 as stated. Well done to DialAFlight we would use again. The standard was really high.
I don't think we should have been charged for changing the order of the tour as the original sequence had a 5hr trip to the airport for an 11.00 flight.
Will keep using you
Best flights we have probably ever had thanks to Ivor Savage arranging disabled assistance through both airports. A dream!
Use DialAFlight whenever possible as it’s always reliable and well organised. Everything runs smoothly.
Would recommend that a hire car is a must as no facilities near the hotel.
As always Mark didn’t let me down. He recommended our hotel and it was better than we could have hoped for.
I always recommend you
Dealing with DialAFlight is a pleasure. It’s like booking your holiday through a family member. Staff are quick to answer your call and give you peace of mind that if you require help when away, they are there for you. An excellent company with traditional old fashioned principles. A must for a worry free holiday.
Everything was superb
DialAFlight provide great and professional customer care always.
The transfer from airport to hotel was a shambles, but I have made you aware of this.
Used EasyJet assistance at Gatwick and Tenerife and it was ace! Bypassed all queues and taken very good care of. All flights on time, no problems so a very good trip. Thank you Teddy.
We have travelled with DAF for over 20 years and Gavin has provided his knowledge and expertise throughout this time. We trust DAF with all aspects of our travel arrangements
Reaching the top of a twisting trail through the forests of Monte Urgull, I suddenly saw why the city below is sometimes compared with Rio de Janeiro.
From the rocky crest, a giant statue of Christ opens his arms, blessing San Sebastian. At his feet lie golden scallops of urban beach, sandwiched between green pinnacles rising from a vast natural harbour.
This is the setting for the Basque city on the Bay of Biscay, chosen (jointly with Wroclaw in Poland) to be European Capital of Culture 2016.
It is hard to ignore the twinkling of Michelin stars in Spain's foodie capital – that's what the city is known the world over for. More about the grub in a moment, but I was here to taste some of the other cultural delicacies of San Sebastian, or Donostia as it is known in the Basque language.
The seaside town has been attracting cultured sophisticates ever since the Spanish royal family made it their summer base in the 19th century. Alluring art nouveau hotels and mansions soon became the rivals of fellow Basque resort Biarritz across the French border but just 20 kilometres away.
Since the Fifties the cream of Hollywood have been drawn here by the annual September film festival, which is artier and more compact than glitzy Cannes, according to the cognoscenti. And for half a century the July San Sebastian jazz fortnight has been drawing grandees of the music world.
The length of the city's coast is fringed by a boardwalk, starting at the surfers' Zurriola beach, then skirting the Urgull peninsula headland to La Concha bay, which must rank as one of the world's top urban beaches.
The esplanade rounds a horseshoe of golden sand more than a mile long, facing dark green Santa Clara islet. As I strolled along, the stirring echoes I felt of Rio's Copacabana beach amplified as I neared the rearing Monte Igueldo headland.
The old quarter, I found, is as walkable as the sea-fringe. A grid of narrow streets pedestrianised from noon onwards (after the vans delivering food have gone), is relieved by open spaces such as Plaza de la Constitucion, where windows have seat numbers dating from when the square was used as a bullring.
There is a neo-Gothic cathedral and some fine, older churches. However, the way to observe the town's purest religion is to eat. Pintxos – the version of tapas that Basques take to dizzy heights of delicacy – are the order of the day (and night).
People swarm to sniff out morsels of edible art including dishes such as chipirones en equilibrio (squid, patterned with caramel filigree).
As I tried to walk off my gastronomic indulgence by hiking up Monte Urgull, I concluded that the Rio-like panorama was as visually appetising as the most elaborate San Sebastian pintxo.
First published in the Daily Mail - July 2016
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