Your calls always answered within 5 rings.
On our return flight - overnight 13 hour leg KLM did not allocate us adjacent seats - we had to pay additional £87.00 to swap to sit together. Not your fault but also not good.
Thanks so much for all you did at very short notice.
Ones again DialAFlight did what they promised and their service is quick and very reliable.
I’m happy with everything.
The service by our travel consultant Paige was good - she showed interested in our travel plans and gave options to ensure a pleasant trip.
Had a great trip, although flights going out were a nightmare and we are looking for compensation from Air France. All organised pick ups and transfers worked very well, big thank you to Encounter Latin America!
Always friendly, helpful staff that reassure me every inch of the way. Looking forward to using your service again soon.
Everything worked like clockwork on our South American holiday. Limatours in Peru were exceptional, organisation in Argentina and Brazil was excellent. Finley was amazing. I would highly recommend DialAFlight
Very good flights in both directions. Thank you for organising a wheelchair at Gatwick and in Buenos Aires. Will fly with you again when I need a long distance ticket.
All went well - thank you very much Marco
Fabulous trip and fabulous service from staff who are a definite asset to your company. We would never go anywhere else
Liked the fact you kept in touch!
Larry was very very helpful, nothing was too much trouble for him.
Transfers were excellent
Everything worked perfectly, thank you
Ethan was fab, we had regular updates and he responded very quickly to any questions. Thank you for a fabulous trip
Thank you so much for organising a wonderful trip! The support offered by your team, and the regular updates were excellent. Definitely recommending you to friends.
Vinnie and Reid do a great job. The choice of Blumar in Rio was excellent as was the choice in Belém. As always we will continue to work with Vinnie.
Finn is THE BUSINESS!
Lots of flight time changes which were not your fault but the transfers didn't keep in sync so one in particular was a lot earlier than it needed to be. Apart from that everything worked out very well.
Excellent service as always. Flights just what I wanted - all ran smoothly. Pleasant and helpful telephone-booking experience. Thanks, Gavin, and DialAFlight!
i have been using DialAFlight for a long time and Gino never lets me down.
I’ve been using DialAFlight for many years and have always received excellent service. I wasn’t disappointed this time! Harvey managed my visa and updated the flight details once the visa had been processed. I found him to be very approachable, proactive and helpful.
Very helpful advice and support in booking with options to consider
Noah has managed many flights for me. The flights on our last trip were again very well organised at a good price. I regularly recommend DialAFlight to friends.
Latam is not the best airline I have seen
I found the app very helpful, easy to use and a good source of additional information pertinent to our trip.
Thanks again, brilliant holiday. Our guide Jus to Christ the Redeemer was excellent.
5 star service! Even managed to get us Premium upgrade for the long haul flight at no extra cost.
Great service
Peru is often considered a backpacker’s destination - after all, one of the highlights is a long hike to Machu Picchu in less-than-glamorous (but certainly scenic) conditions.
But as the country has become increasingly popular destination, trips there have been transformed - and it's possible to stay in the lap of Peruvian luxury. Following the cue of Gwyneth Paltrow, who visited recently with her children Apple and Moses, five-star options include hotels with personal butler service, restaurants with world-renowned chefs, and even (if you can really push the boat out, so to speak) private train travel. An Inca citadel in the 15th and 16th centuries, Machu Picchu wasn’t on most of the world’s radar until it was ‘discovered’ by Hiram Bingham in 1911. With its breathtaking views of the Andes and improbably-located ruins, it’s truly a sight to behold.
The Sumaq Machu Picchu Hotel is one of two five-star hotels in town - it's the go-to spot for celebrity visitors such as Indian actress Aishwarya Rai and has racked up accolades for being one of the top hotels in South America. After being picked up from the town’s rail station, guests are welcomed with a pisco sour - the country’s signature drink - as well as home-made chocolate in their rooms, where they can enjoy sweeping views of the Vilcanota river and mountains.
Following a day up at the ruins, nothing is more welcome than a stint at Sumaq’s Aqlla Spa, where visitors have a range of blissful treatments from which to choose, including the signature Aqlla massage and Andean stone massage.
Though there are direct trains that take travellers to Machu Picchu all the way from Cusco, Inca Rail offers a private chartered service, the Inca Princess, from the Sacred Valley town of Ollantaytambo.
Stars to have chartered it have included Miss Paltrow, Mick Jagger, Bono, and David Guetta, as well as foreign leaders. The Inca Princess provides an entire private car with a dedicated staff of three for the 1 hour 45-minute journey.
For a $10,000 round trip, the car seats up to eight, who are welcomed on board with champagne or tea, served a gourmet meal and who watch the stunning countryside through UV-protected windows, or from the car's balcony.
Peru’s Sacred Valley is dotted with rich in Inca heritage, including villages, Ollantaytambo and Pisac, archaeological site, Moray, and ancient salt mine, Salineras de Maras.
The Tambo del Inka, a Luxury Collection Resort & Spa, Valle Sagrado is a Starwood resort that has earned awards for sustainability and enticed famous names such as Susan Sarandon and, most recently, Jill Biden.
Tambo del Inka’s Hawa restaurant serves organic vegetables from its own garden, and adventurous eaters can try a local delicacy, cuy - that’s guinea pig - served in a less intimidating fillet form.
The former capital of the Inca empire, Cusco can keep a visitor busy for days with its beautiful churches, convents, and temples.
The JW Marriott Convento hotel is a restored 16th-century convent which retains some original structure. Check-in under the glow of a giant 70,000-Swarovski-crystal homage to the sun god Inti, and guests are welcomed with a helpful cup of coca or mint tea, which can alleviate altitude sickness. The property - the bedrooms of which have oxygen piped in - is built atop Inca ruins, and tours highlighting its history are offered.
The Belmond Palazio Nazarenas hotel, which has had stay One Direction and, again, Miss Paltrow, is also a former convent, with fountains in the courtyards dating back to the 17th century. The rooms here are also oxygen-enhanced. A personal butler escorts guests to their rooms.
The Senzo restaurant is beside the pool and is headed by Virgilio Martinez, the chef behind Lima’s world-renowned Central restaurant.
The capital is often overlooked, but is worth a stop for scoping out the pretty Miraflores neighbourhood and partaking in the foodie scene - particularly if you can get a reservation at Central, which ranked number four on the exclusive World’s 50 Best Restaurants list last year.
The award-winning Swissotel Lima boasts a grand lobby with live music. Bedrooms have walk-in closets and cosy robes - while the spa is the last word in luxury.
First published in the Mail on Sunday - April 2017 More articles below...
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