Your calls always answered within 5 rings.
Amazing service and understanding. Jed is a top guy and very helpful.
Booking of travel and use of app was good.
Keep up your excellent work and keep competitive as possible
Excellent customer service - even had a call from the agent wishing us a great holiday
Will definitey use Damien for all future bookings
Thank you Harry for your usual super efficient service. I am so grateful that you sort out all my flights - I’m a bit of an internet dinosaur, so to have your personal help is invaluable.
Friendly professional and informed. I would definitely recommend DialAFlight
As ever, Darryl was superb at finding and securing a complicated timetable of flights for a number of passengers with good airlines for a good price. We will always book through him.
All just fantastic.
Thanks Jake for all your help. Had a great time
Cody as always delivered. He takes the time to understand what we want from a holiday and what we want to see. He then builds us a unique package. We have booked with him for over 14 years and has never let us down.
Outstanding all round!
All went well with no problems
Jim, you and your team were everything I could have wished for. My 10 round the world flights were well documented and together with your 24/7 team made this such an easy journey
Always top service, thank you very much.
As always , your service was impeccable. However, I was disappointed with Emirates and would prefer not to fly with them again.
Thank you Elizabeth - wheelchair access on flights and at the Banyan Tree worked perfectly. The hotel staff really looked after Barbara like she was their own mother, made her feel so special and pampered.
As always, firdst class. Harry follows up to ensure you have everything you need. A faultless service
Great service from Darryll - would recommend! Booked 7 flights for a single trip including seaplane and airport transfers.
Can’t get a better service, excellent!
Great service as usual, thank you!
Great service as usual.
Been regular customers for years and there is a reason for that!
All good thank you. Emirates need to improve seat allocation. Many people complaining after boarding flights.
Good communication throughout
Fantastic service from Brody. Great company who I've used on many occasions.
Michelle, as usual, sorted everything out
Amy was extremely amenable, helpful and with a very good understanding of her client's requirements. Would definitely recommend!
Excellent service as always. Thank you.
Sadie was very helpful. Booked us exactly what we wanted and everything ran smoothly.
This year was the first time I've ever taken a long holiday. I was away for a total of three-and-a-half weeks. Everyone was surprised that I took such a long break - last year I managed just three days off.
I decided it was time to relax and get away from running my hotel, the Belmond Le Manoir aux Quat'Saisons in Oxfordshire - life is too short to work all the time. I wanted to rediscover a part of the world that has long fascinated me - South East Asia. This region has the most beautiful food, an extraordinary climate, and the people are so warm and friendly.
The food at my hotel has a strong South East Asian influence, particularly the area around Chiang Mai in Thailand. And about 25 years ago I discovered the resort of Chiva-Som in Hua Hin, one of the best spas in the world.
It was the place that ignited my interest in nutrition - something I've developed at Le Manoir with my Raymond Blanc Cookery School.
All those years ago, staff at Chiva-Som were connecting food with health, and within the spa they had the best yogi, the best acupuncturist, the best medicine. For me, visiting here is a way to get back to good health.
Another key element is really learning how to breathe properly so that you 'reconnect' with your body. So each day at Chiva-Som involves detox, exercise, swimming, massage, acupuncture, and, of course, some wonderful spa treatments.
Good food is at the heart of maintaining good health - something the Government is beginning to accept with its plans to give every child a quality, nutritious meal every day.
By staying somewhere like Chiva-Som, you soon realise the benefits of eating good food. This place is a foodie heaven - meals made with herbs grown on site, spices and grain.
During my stay I ate an awful lot of quinoa, fresh, crunchy salads, and different types of rice. The chefs also cooked me lots of fresh fish and delicious vegetables.
The kitchen garden at Chiva-Som is magnificent, although perhaps not as amazing as ours at Le Manoir, because we are obsessive about our garden.
The garden at Le Manoir isn't just a showpiece; it actually has a huge impact on our gastronomy as well. We have eight people working in the garden during the winter and 12 during the summer.
One of the key things about the Chiva-Som experience is meditation. I find meditation very difficult because I always have about 50,000 things in my head at the same time, so to try take them out and meditate - oh my goodness, it's so hard!
Once I was enveloped in the heaven that is Chiva-Som, I was very happy - I had no desire to venture outside. In the resort you are asked not to use your mobile phone outside your room. And that's perfectly correct - after all, you're staying in a place that is calm and restorative, so mobile phones are inappropriate. I must say, however, that I felt the urge to tweet the whole world what a great time I was having!
After a few days of Chiva-Som you become completely Zen-like. At the end of my stay I kept asking myself why I had to leave this wonderful place.
The good news was that my holiday wasn't over. Next we headed to another fabulous get-away-from-it-all resort - the Belmond Napasai in Koh Samui.
Situated between verdant tropical gardens and the shimmering sea, this is a resort that deserves to be described as paradise. Standalone villas sit within 17 acres of tropical gardens, rich with cashew and coconut trees, hibiscus and bougainvillea.
Tempting aromas of fresh local cuisine drifted through the air, and staff greeted every request with a warm smile.
To finish the holiday, we had two wonderful days in Bangkok, staying at the Mandarin Oriental, another heavenly place.
I love Bangkok for its antique shops - you can't keep me away and I always buy something.
The managers at Le Manoir get worried about what I'll come back with: on a previous trip I managed to return with a huge bed (it came back in a container - there wasn't room to bring it with me on the plane!)
Over the years I've bought all sorts of lovely antiques - my house is full of them. This year, I bought only a delightful Buddha made from lapis stone, and a beautiful opium pipe which will join the collection of other pipes in our Opium Room at Le Manoir.
Already I can't wait to go back to Thailand. To me, that's the sign of a perfect holiday.
First published in the Mail on Sunday - September 2016
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