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Highest satisfaction rating of any UK travel company. 98% of 5776 reviews say 'EXCELLENT'
Highest satisfaction rating of any UK travel company. 98% of 5776 reviews say 'EXCELLENT'
Thanks to Dylan and joe
William was very helpful and friendly, as were the other staff we dealt with.
Proper customer service. Excellent
I’ve already recommended you to many friends and family! Our entire trip was seamless and with Emirates flying us it was absolutely perfect.
As ever, DialAFlight seems really supportive of its customers and quickly sorted out a change in my travel plans.
Excellent Company, Excellent Service. If only other companies could be this good. You really do stand out. I would not hesitate to recommend you. Thank you
Everything good
Always use DialAFlight. Always recommend!
Really good trip - always get a great deal
DialAFlight were quick to sort out problems we had at the airport
We can always rely on DialAFlight and particularly Carter.
Michelle went beyond our expectations. Everything was in place - no hassle at any of the hotels, car hire or flights.
Another excellent experience with DialAFlight.
It is always great to know that in case there is a problem there is someone reliable to help out. Thanks Ralph for your help.
Very impressed by your customer service. Felt confident that you were always there if I needed help.
Fourth time of booking through DialAFlight, excellent customer care and good deals every time
Laura and her team always look after me well
My return flight from Boston at the end of last year was cancelled. Harry was aware of that and contacted me as soon as he was in work to check all was OK. I’ve recommended the company as a result of his efficiency and a great attitude
Had a few queries leading up to the holiday and all were handled quickly and efficiently
John continues to work hard to enable us to have a marvellous break
Scott was excellent.
Donovan was very helpful.
I dread booking flights, it’s a minefield out there. But you guys have turned what used to be a nightmare into a dream!
Declan was very helpful and our trip to and from South Africa was a success, so thanks again DialAFlight
Your involvement was excellent but unfortunately you were let down by BA and Virgin Atlantic. Two airlines that, in my opinion, are going backwards when it comes to customer service
Morgan is such a lovely and efficient person.
Great service - quite surprised at the level of care
Ryan is so dependable. My seat was kept for me this time.
BA lost my luggage on outward and inward flights
The whole process from the first call was just so easy. I was so impressed by the efficiency and genuine care given by Claire. Such an asset to your company.
Amazingly it is simple old fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 38 years and we do not believe anyone does it better. Judge for yourself.
Airport Lounges fr £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
Curious tourist, culture vulture or sporting addict? Wherever you are in the world we can help you get the most from your trip with sightseeing suggestions, city tours and a variety of leisure activities.
Book in advance through your travel manager and not only will you save an average of 10% over booking locally but you won’t risk missing out if a particularly activity or tour is oversubscribed.
With or without a guide, tours offer a unique insight
Take an escorted small group tour if you really want to find the essence of a country, from a local guide.
Take the open road for a freewheeling self-drive tour - a fantastic way to explore a country at your own pace.
Cruise holidays have come of age allowing you to visit several countries and see amazing places, all on one go.
Bespoke private tours offer you freedom and flexibility without the stress of arranging everything yourself.
All customers can take advantage of exclusive premium rates we’ve negotiated for our portfolio of business clients.
We’ll maintain your preferred airline loyalty programmes
and you’ll have 24/7 support wherever you are in the world.
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