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Highest satisfaction rating of any UK travel company. 98% of 5776 reviews say 'EXCELLENT'
Highest satisfaction rating of any UK travel company. 98% of 5776 reviews say 'EXCELLENT'
My greatest thanks for getting me on flights at short notice and getting me back home again.
Service was great. Very impressed with KLM. New businesses lounges at Schiphol were also very good.
Service from DialAFlight was excellent, we had to change our plans several times due illness and DiallAFlight support was fantastic..
So reasuring for us to know that your help during the recent BA strike was invaluable.
Great team at DialAFlight.
Virgin let us down. Delayed 24 hrs on return in Joburg. Their communication was awful and nobody knew what was happening, least of all the Virgin staff. At 3am we were taken to a hotel and flew out on the night flight.
Another example of excellent service.
Great service and peace of mind. Will use again in the future.
I'd recommend Kenya Airways to anyone
South Africa airport security needed email from me with passport photo to let daughter travel with my wife without me.
I enjoyed the upgrade to Premiem Economy as a more comfortable journey and shall seriously consider travellìng at that price next time.
Any issues I had were with the airline and once you were made aware your advisers took it upon themselves to fix it. I couldn’t be happier with the service I received and I will be using you in the future!!
Emirates business class continues to disappoint
Everything went really well.Thank you.
Everything was great. Just not very impressed with British Airways. Prefer to fly with Virgin.
A very professional company with seemingly well versed and educated staff. Really consultative without the usual drama
Spencer and Matthew really helpful. I couldn't print boarding cards so they did these for me and scanned them to me. Your staff are brilliant - really helpful and nothing too much trouble.
Always get good service from DialAFlight
Great team.
Very helpful once again. All went smoothly
The food on the return flight was abysmal considering being in premium economy.
Scott was amazing. Have already recommended him to a friend for flights to SA and Zimbabwe
Only slight issue with online check in but one call to DialAFlight and issue was sorted very quickly
Very efficient service. Friendly and helpful.
Excellent as usual. Thank you Matthew and team.
Always a great service with an extra personal touch!
Great team!
DialAFlight never lets me down, always my first choice when it comes to booking airline tickets and holidays.
Toby and his team were excellent. We will use your services again.
All arrangements went to plan - well done!
We'd come to sample sauvignon, sip shiraz, marvel at malbec, and savour world-class cuisine. But if you ask why we'd travelled to the southern hemisphere when we have all that on our European doorstep, you obviously haven't been to South Africa.
This pilgrimage to the wine-taster's paradise of Franschhoek began not with an aperitif - say a Graham Beck Game Reserve chenin blanc - but with an appetising few days in Cape Town. Our hotel, the Cape Grace, sits alongside the lively marina. From here, you can take a tourist bus ride around the city, a cable-car trip up Table Mountain, and shop at the Waterfront area.
At the Baia restaurant we feasted on seafood bisque, lobster and langoustine - and presented with a bill as cheap as chips.
For something more sedate, the colonial grandeur of Mount Nelson is the place for afternoon tea. However, if I could eat only one meal on the Cape it would be at The Pot Luck Club, the hottest restaurant in town.
From Cape Town, we headed for the open countryside, climbing through Helshoogte Pass with its amazing mountain views. Just 90 minutes later we were in a different country - think Tuscany comes to Cumbria, with some Dutch gable architecture thrown in.
After being hounded out of Europe, it was the Huguenots who brought their distillery skills to this verdant triangle of South Africa, transforming it into one of the World's most beautiful wine valleys. Relais & Chateaux has now captured a corner of Franschhoek and discreetly created the Provencal-style retreat of Le Quartier Francais.
The hotel has a tranquil hidden garden, lavender-lined walkway and Tasting Room restaurant, all set within the charm of a Victorian village square. There is a glorious list of wine estates to visit in this area, all with restaurants and tastings.
La Petite Ferme sits at the back of Franschhoek and has mountain views and a mouthwatering lunch menu. Delaire Graff is a gem of an estate, where you can view the oak-barrelled seasoning process, or visit its famous art collection, including Tretchikoff's Chinese Girl (it's said to be the most reproduced painting in the world), and a diamond showroom on which the Graff fortune is built.
We opted for the hop-on, hopoff Franschhoek tram tour of the vineyards, along with a boisterous party who got ever squiffier as we rumbled from one distinguished estate to the next.
There was Mont Rochelle's chardonnay, fermented in a butterscotch-flavoured barrel, La Couronne's plummy malbec which we partnered with a local cheese platter, and my favourite, Moreson's In My Bed cabernet sauvignon merlot.
Moreson's has a brilliant collection of wines, wittily named around the good-natured naughtiness of their Weimaraner dog. Rather tipsily, we left the tram party to the strains of Chicago's If You Leave Me Now. We needed all our concentration for the task ahead: a night in The Tasting Room at Le Quartier Francais.
Some restaurants are worth making a pilgrimage to - and this is one. Award-winning chef Margot Janse weaves her magic in the kitchen, combining earthy African and sophisticated French to create two audacious flavour combinations.
Janse once considered a career in the theatre - and each of the eight courses, accompanied by a different wine, was drama on a plate. There was texture, humour, sex appeal and surprises with every mouthful. The Eastern Cape marron crayfish, Cape gooseberry and lemon verbena was like leaping into the freezing Atlantic - so tinglingly exhilarating I nearly went to change into my swimwear to eat it.
We finished our trip on the coast at the glamorous Twelve Apostles Hotel and Spa in Camps Bay.
The unabashed luxury of Twelve Apostles was like being treated to a glass of Klein Constantia Vin de Constance - a silky, rich dessert wine much loved by Napoleon. The perfect end to a trip as well.
Amazingly it is simple old fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for almost 38 years and we do not believe anyone does it better. Judge for yourself.
Airport Lounges fr £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
Curious tourist, culture vulture or sporting addict? Wherever you are in the world we can help you get the most from your trip with sightseeing suggestions, city tours and a variety of leisure activities.
Book in advance through your travel manager and not only will you save an average of 10% over booking locally but you won’t risk missing out if a particularly activity or tour is oversubscribed.
With or without a guide, tours offer a unique insight
Take an escorted small group tour if you really want to find the essence of a country, from a local guide.
Take the open road for a freewheeling self-drive tour - a fantastic way to explore a country at your own pace.
Cruise holidays have come of age allowing you to visit several countries and see amazing places, all on one go.
Bespoke private tours offer you freedom and flexibility without the stress of arranging everything yourself.
All customers can take advantage of exclusive premium rates we’ve negotiated for our portfolio of business clients.
We’ll maintain your preferred airline loyalty programmes
and you’ll have 24/7 support wherever you are in the world.
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