Your calls always answered within 5 rings.
Virgin Atlantic was terrible. DialAFlight said they were a good airline. but I don't agree. We paid a high price and expected a MUCH BETTER service. Worst flight to South Africa ever in my 35 years of travelling back and forth
Perfectly satisfied. Thank you
Great holiday arranged by Christian. All went smoothly apart from British Airways cancelling our connecting flight home! Thanks to all the team.
Nicholas was very helpful and kept me informed. Especially following the complications when the flight was changed.
Our second time with DialAFlight. We very much appreciated the call from Jack to confirm that we had everything we needed for the trip. Reassuring to know that there was help if we needed whilst away.
All good apart from one issue with a pick up which I got sorted
Great service from Orlando. Very best ..
Kenny ensured a first class experience
A dream journey with Ethiopian!
Rental cars do not come with GPS so you need to attach your mobile phone to the vehicle via a cable with a usb attachment. This will not work with short cables so its advisable to take a long cable to enable the GPS data from your mobile phone to function correctly.
Excellent as ever. Virgin Atlantic rather ordinary, they don't 'spoil' you at all.
All good, thank you!
Just you being there is a great comfort
Everything went well, as planned.
Superb care and attention from Dominic - as ever - in booking my recent flights to and from Cape Town, with a last minute edit on the route due to the Middle East crisis.
As you have done in the past everything went smoothly, from Sally to Annabelle ... thank you.
Very good service! We will be back
DialAFlight never fail to deliver and the service is fantastic. Liam and his team have done another great job.
As always excellent service from Saf and his team. A complete pleasure every year when we contact DialAFlight. Flights and car hire all worked out perfectly.
Niall is amazing. The best. Thank you.
Good to have Joe, Nick and Lee at hand to help us when our flight from Cape Town to London was cancelled with 2 days notice!
DialAFlight put together an itinerary for a trip to South Africa and we had a wonderful experience. Cody and his team are always available to assist and the communication both before and throughout the trip was excellent, including the DialAFlight app.
Perfect as usual.
Everything went extremely well - so good to know you would be there for us if it hadn't!
One small hitch with car hire but that seems to be the norm with all of them. Otherwise an amazing holiday. I have already passed on Dexter's number to 6 people we met out there - he is amazing always.
Warn passengers, especially heavy men , that the new slimline seats Virgin Atlantic have installed on some planes have virtually no padding. After a couple of hours it was excruciatingly painful. I had to resort to sitting on my sleeping cushion to give a modicum of relief.
Damian is marvellous. We needed to change flights, and he sorted it all brilliantly!
Excellent service again with Dominic
Need to get window seats for next year ...
Everything went very well and we would highly recommend using Norse Atlantic Airlines as the flights, staff and onboard meals could not be faulted.
We'd come to sample sauvignon, sip shiraz, marvel at malbec, and savour world-class cuisine. But if you ask why we'd travelled to the southern hemisphere when we have all that on our European doorstep, you obviously haven't been to South Africa.
This pilgrimage to the wine-taster's paradise of Franschhoek began not with an aperitif - say a Graham Beck Game Reserve chenin blanc - but with an appetising few days in Cape Town. Our hotel, the Cape Grace, sits alongside the lively marina. From here, you can take a tourist bus ride around the city, a cable-car trip up Table Mountain, and shop at the Waterfront area.
At the Baia restaurant we feasted on seafood bisque, lobster and langoustine - and presented with a bill as cheap as chips.
For something more sedate, the colonial grandeur of Mount Nelson is the place for afternoon tea. However, if I could eat only one meal on the Cape it would be at The Pot Luck Club, the hottest restaurant in town.
From Cape Town, we headed for the open countryside, climbing through Helshoogte Pass with its amazing mountain views. Just 90 minutes later we were in a different country - think Tuscany comes to Cumbria, with some Dutch gable architecture thrown in.
After being hounded out of Europe, it was the Huguenots who brought their distillery skills to this verdant triangle of South Africa, transforming it into one of the World's most beautiful wine valleys. Relais & Chateaux has now captured a corner of Franschhoek and discreetly created the Provencal-style retreat of Le Quartier Francais.
The hotel has a tranquil hidden garden, lavender-lined walkway and Tasting Room restaurant, all set within the charm of a Victorian village square. There is a glorious list of wine estates to visit in this area, all with restaurants and tastings.
La Petite Ferme sits at the back of Franschhoek and has mountain views and a mouthwatering lunch menu. Delaire Graff is a gem of an estate, where you can view the oak-barrelled seasoning process, or visit its famous art collection, including Tretchikoff's Chinese Girl (it's said to be the most reproduced painting in the world), and a diamond showroom on which the Graff fortune is built.
We opted for the hop-on, hopoff Franschhoek tram tour of the vineyards, along with a boisterous party who got ever squiffier as we rumbled from one distinguished estate to the next.
There was Mont Rochelle's chardonnay, fermented in a butterscotch-flavoured barrel, La Couronne's plummy malbec which we partnered with a local cheese platter, and my favourite, Moreson's In My Bed cabernet sauvignon merlot.
Moreson's has a brilliant collection of wines, wittily named around the good-natured naughtiness of their Weimaraner dog. Rather tipsily, we left the tram party to the strains of Chicago's If You Leave Me Now. We needed all our concentration for the task ahead: a night in The Tasting Room at Le Quartier Francais.
Some restaurants are worth making a pilgrimage to - and this is one. Award-winning chef Margot Janse weaves her magic in the kitchen, combining earthy African and sophisticated French to create two audacious flavour combinations.
Janse once considered a career in the theatre - and each of the eight courses, accompanied by a different wine, was drama on a plate. There was texture, humour, sex appeal and surprises with every mouthful. The Eastern Cape marron crayfish, Cape gooseberry and lemon verbena was like leaping into the freezing Atlantic - so tinglingly exhilarating I nearly went to change into my swimwear to eat it.
We finished our trip on the coast at the glamorous Twelve Apostles Hotel and Spa in Camps Bay.
The unabashed luxury of Twelve Apostles was like being treated to a glass of Klein Constantia Vin de Constance - a silky, rich dessert wine much loved by Napoleon. The perfect end to a trip as well.
First published in the Mail on Sunday - November 2016
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