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Very professional service - Harry went out of his way to accommodate us (even staying after normal working hours while waiting on flight confirmation). He also frequently emailed with reminders of check-in times etc
Abi was excellent, will highly recommend her
As always, reliable, friendly and helpful. Simply the best!
Very helpful and peace of mind that someone would be at the end of the line if there were any issues.
I probably paid more than necessary for the car hire as we asked for a small car and got a large one! Or maybe a we got an upgrade? Everything else was excellent. Well done
Always great service!
Marco Verner and his team produced another excellent adventure in South Africa. Travelling the Garden Route and finishing with a wonderful safari. All the accommodation was first rate
Please never book me from/to terminal 4 again!
Always going the extra mile. Brilliant service as always. Everyone is always very polite and super professional.
Noah and team always very helpful
First rate - thank you Lincoln!
It's great to have someone on the phone and to confirm if the flight times have changed at all. Using DialAFlight is very competitive financially and gives me peace of mind.
Great service - super speedy responses to questions and generally very helpful. Thank you!
Peter is very good when it comes to booking my flights. He is always pleasant and willing to help accommodate me.
Never use the cheapest car hire with Avis again. The Renault sqwd was totally underpowered and the AC almost useless. Everything else OK
Although DialAFlight always exceeds expectations we will never use Lufthansa again. Cancellations with no reason, delayed flights, rude or non existent airport staff - Frankfurt the absolute worst and we are still waiting for an update on our delayed baggage
Very helpful staff and excellent service from day one.
Thank you to Aidan Pinder for reallocating my flights so smoothly.
Grant and his team were excellent from start to finish.
Excellent…as always.
Glen Blackburn was fantastic. He helped us secure a gluten free meal for the flight and gave some really helpful tips about places to see in and around Cape Town. Friendly and confident service the whole way through.
Callum was as amazing as ever
Always there and always excellent!
Excellent and friendly service. Definitely use again. Dylan was a star
We would like to express our thanks once again to Sebastian Patel for his time, care, patience and understanding shown to us throughout the many months/years preceding this recent trip which was enjoyed by us and more importantly by our daughter and family who joined us.
We have been booking our holidays with DialAFlight for nearly 20 years and more recently with Callum. He is always super helpful and finds the best package to suit our needs
Best thing was individual service we received from Marie
I’ve been booking my trips to South Africa through DialAFlight for many years and always had great service. Amy is brilliant
Such a pleasure to not have to stress and the feeling of being supported is a really good experience. Thank you very much Greg and team for seamless organisation.
Can’t thank Gerry enough for putting our package together. He's helped before but this surpassed all expectations.
Friends have been raving about Cape Town for so long now, that finally I thought it was about time I paid a visit. It's one of the easiest longhaul destinations to visit - because with hardly any time difference (an hour ahead when we went) there's no jet-lag to deal with. So after a direct flight to South Africa we could start to enjoy the holiday the moment we arrived.
A TRIP OF A LIFETIME
The trip with my boyfriend Eddie was for eight days, which I thought was probably not long enough to do all the things we planned. We wanted to see great places during some sightseeing trips and visit top restaurants, and the holiday also had to include golf, as Eddie and I are keen players.
We started with a three-night safari at the Sabi Sabi game reserve, situated on the edge of Kruger National Park. We couldn't wait to take a game drive through the bushveld. The Earth Lodge in the reserve was wonderful. I expected we might have to rough it on a safari, but the place was luxurious, serving great food and excellent wine (it had the most amazing cellar – one evening we had a private dinner and sampled lots of fine wines).
One of the highlights for me was a sunset picnic during one of our game drives. We had gin and tonics and some nibbles while sitting on top of our 4x4 as we watched the sun go down. It was a magical experience, and Eddie and I were both blown away by it.
OUR SAFARI EXPERIENCE
To see the wildlife you have to get up early, and the close encounter we had with a leopard, who was strolling behind the vehicle at one point, was fascinating. It wasn't frightening at all, rather a great feeling that we were in the middle of a huge adventure.
Back at the lodge, it was great talking to the other people who had been out on walks and drives. It was a chance for all of us to share our experiences.
CAPE TOWN CALLING
After the safari, our next stop was Cape Town, which is one of Africa's most fashionable cities. We stayed at the Cape Grace Hotel and our room had a fabulous view of Table Mountain. The Cape Grace had the feel of an old-school grand hotel and occupies a brilliant location near the busy V&A Waterfront, which has lots of shops and restaurants.
The great thing about South Africa for British travellers at the moment is the exchange rate. While sterling is struggling against the euro and dollar these days, we got about 17 rands to the pound, and prices are very reasonable. When Eddie studied the menu in restaurants he would point out wines for £20 which would easily cost £80 a bottle in Britain.
On the spur of the moment, one day we decided to hike up Table Mountain, which took about two-and-a-half hours. We were warned that it could be very windy at the top, but fortunately the weather was really warm and sunny during our jaunt.
FOOD & ACTIVITES GALORE
On another occasion, we managed to secure a table at the trendy and very popular Shortmarket Club restaurant in the city centre. The restaurant serves modern food with a South African twist.
We'd been looking forward to a round of golf since our arrival, as South Africa has some famous courses. We had an excellent round at the Steenberg Golf Club. The fairways and greens were well manicured and the course had amazing views. A good round of golf was followed by a great meal in the club's fine bistro, where we had a glass of sublime local wine.
Another place worth exploring are the beautiful Kirstenbosch Gardens which host numerous outdoor concerts during the warmer months. The whole holiday was perfect and at the end I said to Eddie: 'I don't want to go home!' When we left for the airport, I had tears in my eyes, and that doesn't happen very often at the end of a holiday. I really want to go back and next time I'll take my seven year-old daughter Betsy, because I think she will love it.
And Eddie is keen to go diving with sharks. I think I'll give that experience a miss… perhaps I'll go shopping with Betsy that day instead.
First published in the Mail on Sunday - January 2018
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