Your calls always answered within 5 rings.
We had an absolutely fantastic holiday in Dubai, all thanks to Ian at DialAFlight. Every time we book with him, he ensures we get exactly what we’re looking for, from flights to accommodation. He is incredibly helpful, attentive and always goes above and beyond to make sure everything runs smoothly. We’ve recommended him to friends and family because he never lets us down. If you're looking for a reliable and knowledgeable travel agent, Ian is the one to call!
Five stars for service
Charlie is fantastic - been dealing with you for over 20 years and cannot praise him and the company enough. You have our business for life
All great - thanks to Freddie once again
From the time we arrived at Amman airport. a member of the travel company was waiting for us at customs who dealt with the visas very efficiently. The driver and guide were very helpful and supported my husband as he has disability walking. The hotels were very good especially Holiday Inn was excellent. Leo at DialAFlight was excellent at organising this private holiday for three of us taking our needs into account. Well done and thank you
Everything was what we expected from DialAFlight! Perfect trip to Cairo then onto Aswan via the Nile. Everything was as told to us by Conrad!
Outstanding service particularly when the flight was cancelled and an alternative flight was not acceptable. DialAFlight came to the rescue at 0200 hours and sorted the situation quickly and efficiently.
Excellent, speedy, efficient and attentive service although I'm not 100% convinced I ended up with the best flight option
First time I’ve used DialAFlight but would book with them again. Chris Coulter was excellent. Everything regarding the holiday was perfect
Kennedy is amazing - would never book a longhaul holiday with anyone else. She is a credit to DialAFlight.
Vinnie gives us fantastic service
We had an issue with our room not being available as promised by the hotel and were already en route to the airport when they emailed us. Ryan took care of everything! When we got to the hotel we were upgraded to a suite with a complimentary mini bar, and they also gave us complimentary food & beverage vouchers to the value of £250! Whilst staying at the hotel the service we received from all the staff was fantastic - they took care of our every request and made sure the rest of our stay was perfect. All thanks to Ryan
It was first time using your company and will definitely again
From your side I feel you did a fantastic job. A few issues with the hotel which you wouldn’t have known and I will bring you up to date with
Special thanks to Larry who did a great job. Everything worked out.
Quite simply, superb. Thanks Dominic, you made my 60th memorable.
Ryan suggested trying Etihad. Best ever
Souk Boutique Hotel in Doha was excellent. Superb service, great location.
Everything went very smoothly and the timing of arrival was perfect for me.
As always my travel manager was fantastic from start to finish. Very supportive and helped us every step of the way. We had a fantastic holiday and can't wait to book the next one with you
Big shout out to Ryan who always meets my holiday needs - as professional as always!
Another successful holiday to Dubai. Chris Coulter never fails to deliver my bookings with excellence and service. Would never book with anyone else! Top guy and recommend him to all friends and new acquintances!
Dennis and his team were professional, helpful and timely in supporting our changing requirements and very reactive to a potential issue (not caused by DialAFlight ) at the end of our trip. We will definitely be coming back to you for our next trip
I have used DialAFlightt numerous times over the years and found them to be fantastic, knowledgeable and able to arrange and manage all my group and individual bookings. Cameron Bleasdale was excellent, He gave sound advice and ensured we were clear on all details for the holiday. I wouldn't hesitate to recommend him.
Excellent as usual. Would always recommend Dominic when booking
Excellent service - Philip Bardsley is exceptional ensuring all details are as they should be
Harriet and her team never fail to deliver quality, competitive prices and keeping you updated as well as being extremely approachable and catering to our every need as a family with young children. Thoroughly recommended.
A huge thank you to Curtis as he is very patient and organises everything I ask him to do. Once again your company delivered
Cameron was extremely helpful as always and the trip worked out perfectly. It was everthing we were looking for - all transport services were timely and the resort itself was brilliant.
Great holiday! Peace of mind booking with DialAFlight. Communication with Bradley was excellent. Very professional organisation.
Friends have been raving about Cape Town for so long now, that finally I thought it was about time I paid a visit. It's one of the easiest longhaul destinations to visit - because with hardly any time difference (an hour ahead when we went) there's no jet-lag to deal with. So after a direct flight to South Africa we could start to enjoy the holiday the moment we arrived.
A TRIP OF A LIFETIME
The trip with my boyfriend Eddie was for eight days, which I thought was probably not long enough to do all the things we planned. We wanted to see great places during some sightseeing trips and visit top restaurants, and the holiday also had to include golf, as Eddie and I are keen players.
We started with a three-night safari at the Sabi Sabi game reserve, situated on the edge of Kruger National Park. We couldn't wait to take a game drive through the bushveld. The Earth Lodge in the reserve was wonderful. I expected we might have to rough it on a safari, but the place was luxurious, serving great food and excellent wine (it had the most amazing cellar – one evening we had a private dinner and sampled lots of fine wines).
One of the highlights for me was a sunset picnic during one of our game drives. We had gin and tonics and some nibbles while sitting on top of our 4x4 as we watched the sun go down. It was a magical experience, and Eddie and I were both blown away by it.
OUR SAFARI EXPERIENCE
To see the wildlife you have to get up early, and the close encounter we had with a leopard, who was strolling behind the vehicle at one point, was fascinating. It wasn't frightening at all, rather a great feeling that we were in the middle of a huge adventure.
Back at the lodge, it was great talking to the other people who had been out on walks and drives. It was a chance for all of us to share our experiences.
CAPE TOWN CALLING
After the safari, our next stop was Cape Town, which is one of Africa's most fashionable cities. We stayed at the Cape Grace Hotel and our room had a fabulous view of Table Mountain. The Cape Grace had the feel of an old-school grand hotel and occupies a brilliant location near the busy V&A Waterfront, which has lots of shops and restaurants.
The great thing about South Africa for British travellers at the moment is the exchange rate. While sterling is struggling against the euro and dollar these days, we got about 17 rands to the pound, and prices are very reasonable. When Eddie studied the menu in restaurants he would point out wines for £20 which would easily cost £80 a bottle in Britain.
On the spur of the moment, one day we decided to hike up Table Mountain, which took about two-and-a-half hours. We were warned that it could be very windy at the top, but fortunately the weather was really warm and sunny during our jaunt.
FOOD & ACTIVITES GALORE
On another occasion, we managed to secure a table at the trendy and very popular Shortmarket Club restaurant in the city centre. The restaurant serves modern food with a South African twist.
We'd been looking forward to a round of golf since our arrival, as South Africa has some famous courses. We had an excellent round at the Steenberg Golf Club. The fairways and greens were well manicured and the course had amazing views. A good round of golf was followed by a great meal in the club's fine bistro, where we had a glass of sublime local wine.
Another place worth exploring are the beautiful Kirstenbosch Gardens which host numerous outdoor concerts during the warmer months. The whole holiday was perfect and at the end I said to Eddie: 'I don't want to go home!' When we left for the airport, I had tears in my eyes, and that doesn't happen very often at the end of a holiday. I really want to go back and next time I'll take my seven year-old daughter Betsy, because I think she will love it.
And Eddie is keen to go diving with sharks. I think I'll give that experience a miss… perhaps I'll go shopping with Betsy that day instead.
First published in the Mail on Sunday - January 2018
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