Brilliant as always, many thanks for being there for us!
All according to plan - thanks for excellent service
Would not go to Cape Town again via Doha. The journey is far too long!
As normal with Connie everything went well and we were well pleased. Will be in contact for our next trip later in the year.
Lee went above and beyond with his service. Unfortunately Ethiopian Air left a lot to be desired.
Excellent service as usual.
I didn't need it, but it was good to have a contact number should my travel arrangementshave gone awry!
Perfect, everything went like clockwork.
Whenever I rang my call was answered promptly and my request was dealt with efficiently. Twice I rang from South Africa about a problem, once out of hours, and again someone answered promptly, and dealt with my question courteously. It is so helpful to have someone answer the phone without having to go through a long procedure before speaking to a human voice.
Everything perfect. Reassuring staff. Always quick response on telephone.
I was going to choose KLM for my flight to Cape Town but Matthew Price recommended Qatar and I'm so glad he did. The service throughout was far superior and the whole process from booking the flights to answering any queries was handled efficiently and always in a friendly manner.
Great service from Dale. Everything went according to schedule and an amazing first trip to South Africa. Definitely be booking again for the next adventure.
I would avoid terminal 5 at Heathrow in the future if at all possible
We use DialAFlight all the time. I sometimes look at what’s available and let them have the details which always seem to get pretty much around the same price even if it’s a bit more expensive. In the past we’ve come to learn when things go wrong DialAFlight were indispensable in sorting everything out to get us back home. Even in the early hours of the morning.
The hotel had to contact the transfer company to find out what time we were to be picked up. Scott had contacted them for timings for the transfer to Ivory Tree. Communication could be much better.
Great flying premier class with you. Very comfortable and crew very friendly. Thank you for suggesting it.
Very impressed with Turkish airline as recommended by you. Everything worked perfectly both ways
Our return flight connection at Heathrow for Manchester was very tight, and we would possibly have missed the flight if it hadn't been delayed because of the time taken to get through security checks. Otherwise very happy with service provided
Always excellent service
I really appreciate the very quick response to any questions - even when abroad. A very professional and reassuring service.
Advised that Kenya Airways business class from Nairobi to Cape Town (7 hour flight) would have a flat bed. A little disappointing however as this was mainly day time it didn't matter too much.
Thanks to Sebastian and team who always tirelessly dealt with my difficulties in a polite and efficient manner. I will never consider using anyone but DialAFlight.
Very good. Kylie was very helpful. Thank you for excellent service
There were minor issues with Virgin on the return flight and they are aware of my concerns. There were no issues with the DialAFlight arrangements
The best company I have dealt with to organise my flights.
Everything went perfectly. Flights and car hire all worked well. Can’t praise the staff enough for the excellent service they give every time.
Everything so easy with Claire helping us all the way
Always an immediate response. Very impressive.
Larry was amazing and I am looking forward to booking the next trip.
Another excellent trip organised by Kieran at DialAFlight. Great customer service, great insight and always competing on price. He just takes the hard work out of booking a trip,
To ride the Blue Train between Pretoria and Cape Town is to travel along part of Britain's imperial history; a journey that is at once luxurious, breathtakingly beautiful and thought-provoking.
The railway heading north from the Cape was part of Cecil Rhodes's grand colonial vision: the 19th-century mining magnate, today the focus of intense political controversy, imagined a trans-port network from one end of Africa to the other to enable British trade and political dominion. It didn't happen but this remarkable train is part of his legacy.
After a night in Fairlawns in Johannesburg, a chic boutique hotel and spa set inside a former country estate, my companion and I head to Pretoria station and enter an older, genteel world, with a nostalgic colonial twist.
We board the bright blue train, with some 80 other passengers, and enter a world of wood-panelled comfort, with brass fittings, crisp linen and low golden lighting. The Blue Train is the Orient Express of Africa.
Once offering an overnight journey to the Cape, the Blue Train is now a deliberately slower experience, taking two nights for the 997-mile trip.
Our charming butler, Angela, has brought a bottle of South African spark-ling wine. The compartments are roomy, about 8m2, each with an Italian marble bathroom.
The train feels venerable and experi-enced, adding to the feeling one is riding a bit of history. I couldn't be happier.
A cocooned quiet pervades the cabin, just a faint rumble of the tracks audible through the wide picture window - double-glazed for tranquillity.
It's time to dress for dinner; dress code is 'elegant' for ladies and jacket and tie for gentlemen. I've opted for the linen suit with leather waistcoat, as worn by Robert Redford in Out of Africa.
The dining car is a vision in starched white tablecloths and heavy cutlery. Our waiter, Collen, has a deep sonorous delivery and virtually sings the menu. The food is delicious - seared scallops, cured salmon, duck breast, South African cheeses. The list of South African wines is positively tidal.
Collen is explaining that he once met the Queen. For a glorious moment I think he may be referring to Queen Victoria.
We totter back down the corridor, the sway only partly induced by the train's movement. You can sense the vastness outside; not a single light is visible, save a flutter of stars.
In the 1920s, steam locomotives plied the line between Cape Town and Johannesburg. After the war, the Blue Train service was launched, named after the blue steel trains introduced a few years earlier.
Rhodes died in 1902, but countless colonists still took this route north for the diamond and gold fields. Rhodes even had his own private carriage; his body was transported along this very line, stopping at every station for mourners to pay their respects.
In the morning, a blinding African sun slices through the blinds, which lift to reveal the plains stretching into the distance. We eat eggs benedict and fresh fruit and watch herds of tiny antelope flickering through the scrub.
Watching Africa glide past at a stately 30mph is mesmerising.
At mid-morning we pull into Kimberley, where diamonds were discovered on the farm belonging to the De Beer brothers in 1871, prompting the greatest diamond rush the world has seen. Here, until 1914, some 50,000 miners using picks and shovels extracted 6,000lb of diamonds.
We are driven to The Big Hole museum - exactly what the name indicates, a pit 460m wide and 240m deep, the largest hand-dug hole in the world, a testament to human ingenuity and man's hunger for gems. Now it's a ghostly place.
At Kimberley station, the station-master hands out South African sherry in tiny glasses engraved with the Blue Train logo.
The train sets off into the Great Karoo desert, the vast plateau the size of Germany whose name comes from a Khoi tribal word meaning 'land of great thirst'.
I sit in the observation car at the rear, watching the vast bushveld drift by, an undulating tableau of rock, semi-desert and sparse scrub. High tea is served in the lounge car, with cake and scones; another extravaganza is staged in the dining car in the evening, to the accompaniment of Collen's echoing baritone.
We awake descending towards the Cape, with vineyards stretching away under high granite outcrops, as our journey on this historical artefact rolls to a close. And our holiday is rounded off in wine country, with a few days in Majeka House, a delightful boutique hotel just outside Stellenbosch.
First published in The Times - May 2019
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