Your calls always answered within 5 rings.
Wheelchair service on return flight to Hathrow was totally lacking and it left me and other passengers abandonded before baggage pickup.
Qatar were Excellent .. while BA continue to be sub-standard
Very happy with response and the deal we agreed
Great support and assistance when needed
KLM were the airline recommended and they were first class. Thank you DialAFlight. Yet again you are just a phone call away from a great holiday
Flights all went to plan as usual - many thanks to Julie and her team
Both the initial service and any follow-up requirements were carried out very professionally. Thank you, Stevi.
Only disappointment was the car from Avis, a VW Polo. The car was badly marked and the tyre tread dangerously low.
Europecar, a nightmare on the past 2 occasions I have used. Had to wait 90 minutes to get the hire car. And then a six hour round trip to take the car back. Once again we had to wait in a queue to get the car exchanged. Poor service. Staff very unhelpful.
Virgin was not good. I was given a glass of wine but it was poor quality.
Roy, as usual, was the best!
A good professional job, thanks. Definitely use you again
The booking at the Thistle Hotel at Terminal 5 was a disaster. We would have been much better to have been booked in the hotel at Terminal 4
Excellent service
As usual the advice, recommendations, flight seats and hotels recommended by Ash were spot on.
Fantastic delivery from Darryll who undertook research, reinforced the special occasion with all the accommodation and ensured the holiday was one to remember.
Very helpful and caring for individual travel arrangements.
Tell BA that their on board equipment is very much sub par. The USB sockets in all the points in our row were not working. The movie options were antiquated and mostly for Indian taste and the food, although edible, was badly prepared on the flight back from Cape Town.
Great service - everything went as planned
We do all our bookings to Cape Town through Stuart. He is fantastic.
Great itinerary and enjoyed it all. It would have been helpful to have had a breakdown of the costs as the Bay Hotel seemed overpriced and I wouldn't want to stay there again. Many thanks to Roy for his help.
It was a wonderful trip - beautifully planned and everything ran like clockwork. Thank you.
Russell and his team are excellent. Fabulous service and always quick to respond to any queries.
The help from Olivia was excellent as always. The choice of hotel was ideal for our short break
Great communication as always and excellent advice and planning!
Elliott Webb has been great from start to finish. Always responsive and has helped us pull together an absolutely incredible trip yet again! Thank you!
When I had questions someone was there quickly at the end of an email to sort it.
A fabulous trip, everything went smoothly, couldn’t wish for more! An excellent job thank you Wayne
Great service from start to finish and was always on hand to answer questions
Thank you to Leah. She always got back to me and was a great help in dealing with my various questions.
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