Thank you for your rapid and helpful response to our request for assistance with seating issues
My flight time was changed and I got multiple messages to inform me of this, which was brilliant and impossible to miss. So thank you all so much for taking such good care of me.
Would use your company again. Emma Pearce went over and above in order to help us
To improve I would want an email just ahead of when online check in opened for my return flight.
Once again my travel plans went perfectly thanks to your good planning
This is the second time I have booked flights this year and both times I have had impeccable service from Samuel Jalloh. I have already told several friends about the high level of customer service
As always you provided a trouble free booking service
Thank you for going the extra mile for me.
Excellent service as always!
We had the most amazing time. Everything DialAFlight did was perfect and made the trip plain sailing.
A little longer please between connections at Dubai as it took me nearly 2 hours to get from one gate to the other
British Airways make it very hard to say anything good about them! The return flight was in an old plane and short of cabin staff. My entertainment system was unusable & I could see others around struggling too. My seat self reclined during take-off! Before landing there were 4 seats in the immediate area that crew were unable to get upright. Will always choose another carrier in future where possible.
Robert as always was efficient and sorted everything out for us along with a courtesy call before leaving.
Luke was very friendly and efficient at finding us what we needed. I also very much appreciated the fact he was so proactive and flexible in finding us new more appropriate flights when our original ones got cancelled and extended and upgraded our car with no extra fee. A great service all round and would definitely recommend to a friend.
Always extremely helpful
Great personal service, would use DialAFlight time and time again.
Very good as usual.
Thanks for giving me a really good, friendly and efficient service. I’ve relied on Isla Lawson for my many trips for two decades hope to do so for another!
Should have hired a bigger car. Some dirt roads are very rough. Roadside assistance should be strongly recommended in SA. We didn’t break down fortunately but it would be a nightmare if you did. Been charged for fuel that we should not have been charged for. Flight arrangements were excellent. Overall very happy.
Great service. Gino was helpful and efficient and found us the best flights.
Great staff and excellent customer service. Have already recommended you to friends who have booked.
I recommend Niall to all my friends. He’s brilliantly efficient and professional but with the very important human touch.
As usual, DialAFlight tick all the boxes. Excellent service.
Fabulous service and support every time!
Brilliant as always, many thanks for being there for us!
All according to plan - thanks for excellent service
Would not go to Cape Town again via Doha. The journey is far too long!
As normal with Connie everything went well and we were well pleased. Will be in contact for our next trip later in the year.
Lee went above and beyond with his service. Unfortunately Ethiopian Air left a lot to be desired.
Excellent service as usual.
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