Your calls always answered within 5 rings.
Deborah was absolutely amazing with her help when I needed flight changes in Dubai due to the flooding. I wouldn’t have got back to the UK so quickly without her.
Becky was my link for the holiday of a lifetime. She did an excellent job of keeping me updated and although we didn’t have to call on her for help it was a big reassurance that someone was there at the end of the phone.
Thank you to Daryll and his team at DialAFlight who allowed me to travel with complete peace of mind!
All the flights were really good. However coming back home from Auckland to Shanghai, I wish I’d been made aware that my suitcase would need to be collected at Shanghai and then rechecked in. It wasn’t a pleasant or particularly easy experience. Anyway it all worked in the end.
You are not to blame for the poor service I received on my business class flights from LHR to AKL via Dubai but I will not be booking Emirates in the future
No issues from your end but Dubai airport and Emirates were very poor as far as communication went during our six and a half hour delay.
Great friendly service. Makes life so much easier using them. They find you exactly want you want in a matter of minutes whereas in the past it's taken me hours
Great service and prompt attention
Great service as usual. Excellent phone pick up, good prices and wonderful advice about which airlines, stopovers and timings.
Zoe always delivers.
Annabelle C is amazing and I'd book again with her!
Lloyd was very helpful at all times
Thank you for an excellent service
You guys are great….will return to you when (all being well) we head back to Kiwi in 3 years time. Lots we didn’t get to do!
Thanks so much to Jim for his consistent help with my trip!
Again you excelled. Hotels were fantastic, close to all amenities and attractions. About to book again with you.
Great service as usual.
I appreciated the prompting and information regarding online check-in and luggage. The cherry on the top was the personal call to confirm all was in order for my trip.
Good service as usual. Just the one small hiccup
Our journey with Emirates went smoothly & the flight timings worked very well for us to minimise our jet lag.
Fantastic as usual, superb communication throughout.
I had to change my flight at the last moment because of a family emergency and the staff could not have been more helpful.
We were unimpressed with BA cabin service. The cabin staff were grudging and slipshod compared with ANZ and other Asian airlines. I will take this up with them separately; and second, transiting through Shanghai is pretty awful with lots of uncertainty and unnecessary bureaucracy which made many of us on my flight pretty fed up. Not a patch on Singapore, Hong Kong or Seoul.
Always an excellent service. Very professional in all aspects of the travel industry. Would always use and will always recommend
Always give the best service and advice. I always recommend you to others. There is always someone ready to help when needed
My thanks for your help in booking my trip to New Zealand . I will definitely use you again and recommend
Just to say thank you for making my trip trouble free
Travis and his team were just amazing. I would definitely use them again
Gary, as usual, went above and beyond to make sure we were very well looked after
Very appreciative of all aspects of your help and service. A great trip - thank you
Sitting next to Miss Chatty, as she texts and eats a deafening packet of Kettle Chips, ruins a trip to the movies. I'd much rather sit on a beach in front of the big screen, being served champagne cocktails and canapés - at least I would after my recent trip to the Maldives, where the fivestar resort of Moofushi puts on this excellent service for guests.
When I came back from the Maldives relaxed and sporting a winter tan, some friends asked whether I'd been bored 'on a desert island with nothing to do’. But far from sitting on a sunlounger all day (although you can do that if you wish) I found my five-day stay at the Constance hotel resorts of Halaveli and Moofushi surprisingly active.
Halaveli has a private island setting in the Maldives’ North Ari Atoll. It's a magical location where the blue of the sea and the white sandy beaches contrast magnificently with the surrounding luxuriant green foliage. Moofushi boasts the ultimate barefoot chic, with villas on dazzling white sand or on stilts that float above the turquoise water of the Indian Ocean.
As well as sparkling white beaches, turquoise sea and all inclusive drinks, both resorts have excellent diving, gym, spa, kids' club, watersports and superb restaurants.
At Halaveli, all accommodation comes with its own infinity pool. And here you can upgrade to a beach villa with an outdoor bathroom and private beach access.
Halaveli is the sort of place you can imagine Madonna or Angelina coming to top up the tan and have bit of R&R. If you do want to venture away from the accommodation you could arrange to jetski over to a nearby island to have dinner cooked by your own private chef. Or you could dine at the exceptional Jing restaurant – I loved the lobster bisque, caviar blinis, sea bass noodles and yellow fin tuna chunks. All restaurants at Halaveli and Moofushi have their own very helpful sommelier to help you navigate impressive wine lists.
One activity not to be missed is the diving. It’s been nine years since I did my diving qualification in Ko Tao, Thailand, but after my first dive in the Maldives I soon got back into the swing of it.
Some incredible sights awaited me at Moofushi. Although the resort may appear to be an island in the middle of nowhere just a few metres underwater is a fishy metropolis.
Coral reefs are teeming with life and almost immediately I was swimming with schools of brightly coloured or silver fish, black jack fish, sharks and sting rays. After that initial dive I couldn’t wait to get out again and at dinner that night I was told that we were heading out the next day to see the manta rays. I wasn’t really sure what they were and I thought the bloke telling me about them was getting very excited about a fish.
It turns out that manta rays are quite big fish and as the largest member of the ray family they are roughly the size of a small car. They are giant and graceful creatures
The mantas seemed completely untroubled by the groups of divers that had come to see them and fly so close that you can almost touch them. I have to say that I owe an apology to that enthusiastic man. He was totally correct, it is an unmissable experience.
After the dive with the mantas it was time for some relaxation and a delicious buffet lunch of seafood accompanied by a crisp rosé.
More fabulous relaxation was to follow as I was booked into the spa for a massage. The spa at Moofushi is a series of water villas which have a glass wall allowing you to look out on the crystal clear sea (merely describing it as blue doesn't do it justice - it's a sensational glittering hue that's a visual feast).
But best of all the floors also have a glass window, so if you can fight the urge not to close your eyes you can watch the fish swim by while you have your massage.
Obviously I could only keep my eyes open for four seconds before I dropped off into a semi-coma, but I did manage to see a couple of baby sharks.
Halaveli also do spa treatments and offer a special ‘after-sun’ massage, perfect for the pale skinned guest such as me.
First published in the Mail Online - November 2016
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