Your calls always answered within 5 rings.
Mason and team are amazing at organising and knowing exactly what we need. After so many years I would not use anyone else to arrange my travel.
Karl Patel, goes above and beyond, which is really appreciated!
My second set of holidays sorted by Mr Orton this year. He was superb handling changes because of the war. Made some fantastic suggestions for both Sri Lanka AND the Maldives.
I would say stand out factors of the service I received would be: Professional, excellent communication and knowledgeable staff. I would like to thank Dale for his patience and excellent customer skills.
Extremely helpful. Many thanks
Very helpful for last minute change of holiday plans finding just what we needed in a very short time.
Very good - Scott is a real professional!
Great service provided .
First class support from Joseph
Charlotte was amazing and incredibly helpful.
Excellent as always..
Great service thanks
Still can’t believe you got us that holiday for that budget.
Fantastic communication and well organised transfers which left nothing to chance
Very helpful when I had to change my return flight
Thank you to Dexter for ensuring our holiday to the Maldives went ahead! Despite our original flights being cancelled due to the Middle East conflict, he seamlessly organised everything from alternative flights to an extension of our stay minimising the impact on our vacation. We have booked numerous vacations through him confident in his knowledge, advice and that he will secure the best price.
Finn, as always, was a star!
Thanks again to Eric for helping us organise a fantastic holiday in the Maldives. The combination of a personal touch along with the mobile app is just great. Can't wait to plot our next trip!
Booked with Christian and cannot fault the service - we will certainly be booking again with you guys
Stacey Rayner went over and above when helping to book our 'special' holiday to the Maldives and it was VERY special. Wouldn't hesitate to recommend both Stacey and DialAFlight. Thank you!!
Your suggestions of hotels was excellent. Thank you so much for your help when flights were changing and cancelled. We will definitely use again and recommend to friends and family.
We were already in the Maldives when the war began. The help, guidance and ability to secure a 'Plan B' to get us home was invaluable. I was impressed by the 24/7 staff and their ability to secure (at a cost) a viable alternative for us. I am impressed and very grateful
One of the entry form requirements is to name the resort booked. Our resort OBLU Select Lobigili did not exist in the dropdown box. I had to search the web to find out what other travellers had done and the actual resort name is listed as Aanugandu Island Resort. It would be useful if DialAFlight provided that information as part of their documentation
All in all a great trip - wish we had stayed longer! Resort beautiful easy 25 minute by speedboat. Staff amazingly friendly. Food in the restaurants expensive but breakfast buffet best ever. Great cocktail bar. Next time would like a sunset villa. We did request a room change but resort very busy due to clients struggling to get home
Lloyd Stephens provided an exceptional level of personal service. I have been highly impressed with him and your organisation.
The holiday was amazing - all your organising and advice was first class thanks to Dylan
Well done - will be in contact soon for next trip
Adrian and his colleagues were excellent, friendly, helpful and trusting from booking our holiday to the day we got home. They helped us through the difficult time with the Middle East situation, and made it a lot easier for us.
Harry has always been exceptional in providing excellent service. Our recent booking to The Maldives was customised and Harry ensured the trip was smooth.
Consistently excellent service, under Amelia and her team's care. I would not use anyone else.
I was already convinced The Maldives were as good as it gets for a beach holiday. Hot sun, over-water villas, white, talc-like sand, psychedelic snorkelling and glittering turquoise ocean are all a given.
But Soneva Jani, a new luxury eco-resort and latest A-list bolt-hole on Medhufaru in Noonu Atoll, about 125 miles north of the capital Malé, is on quite another level. Set on a lagoon that could hold 7,000 Olympic pools, and so flourescently blue it could be illuminated by under-sea lightbulbs, it feels almost unreal.
A WARM WELCOME
Stepping off the seaplane we were greeted at the dock by our 'Man Friday', Roman. A young ex-soldier from Ukraine with flawless English, Roman welcomed us with fresh coconut water and icy towels infused with orange water.
Then he golf-carted us through forests of screwpine and banyan trees to our villa, the last on the bleached-wood boardwalk that runs higgledy-piggledy through the middle of the island.
ALL ROUND LUXURY
To the south are four more islands that belong to Medhufaru - an archipelago, really, more than an island - all of which are uninhabited.
Soneva Jani (the Sanskrit word for 'wisdom') is one of the world's lowest-density resorts, with only 25 villas on 150 acres. If you're seeking seclusion - obviously the aim of former guests Will Smith and Kate Winslet - then this is for you.
Many villas have a water slide running from the living room to the lagoon. We had a remote-controlled retractable ceiling over our bed so we could stargaze from our pillows.
We could have gone on a dolphin cruise but often we could see them from our villa. It's not unusual to see 100-strong pods of bottlenoses spinning and somersaulting along the reef. There are harmless baby sharks too, deposited by their mothers in the lagoon to avoid predators.
WHERE IT ALL BEGAN
Sonu Shivdasani and his Swedish wife Eva are pioneers of the luxury eco-resort concept and founders of the Soneva 'chain' (Soneva Fushi, Jani's sister resort, is about 80 minutes away by speedboat, and there's also Soneva Kiri in Thailand).
They cater for guests who want a seven-star experience but an added, almost obsessive, regard for the environment.
From the purple cushion pads on our pedals so we could ride our bikes everywhere shoeless to the glass floor in the bathroom so you can watch the fish - no detail is overlooked.
In the 'gathering', the three-storeyed heart of the resort, there's a sushi room, a 24/7 home-made chocolate and ice-cream room with 50 flavours, and an overwater spa.
At So Starstruck, the resort's turreted open-air observatory, you can have dinner with resident astronomer Mike Dalley (low-light pollution means the Maldives is a magnet for astronomers from all over the world). A massive telescope emerges silently out of the glass floor.
A DIFFERENT ETHOS
The high-tech experience is the perfect foil to the resort's 'No Shoes, No News' ethos (you're given a beautiful linen bag to put your shoes in when you arrive and strongly urged not to put them on again until you leave).
As Bond-like as the telescope is the overwater 'silent' cinema, kitted out with divinely comfortable, yards-deep sofas and hammocks, where guests are provided with Bluetooth headphones.
This helps not to disturb the giant mangrove crabs which are out in force as dusk falls.
Solar is a big part of the power source and fresh water is also produced on site, via the resort's own desalination system.
An extensive organic vegetable garden supplies most of the resort's produce. Maldivian cuisine is wonderful - especially a breakfast speciality called mashuni, a mixture of freshly-grated coconut, chilli and canned tuna. I didn't hold back on the basil and yogurt sorbet or focaccia bread and tapenade. But the mark of a truly amazing holiday is this - when I put on my 'real' clothes to go home, my jeans felt at least a size too large.
First published in the Daily Mail - October 2017
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