Your calls always answered within 5 rings.
Always helpful and speedy.
As ever, it was a brilliant experience booking our flights through you. Knowledgeable about routes and transfers, I always find it takes so much of the stress away to book our long haul flights with you.
Wayne Bailey has been excellent throughout this travel plan. Would highly recommend him.
From start to finish the whole process with Nicole was really easy. She tailored a trip to my requirements and even helped us out the day before we were due to fly back with our seating arrangements. Overall a very professional service
Just the time between the connecting flights on return was a bit tight. Otherwise all perfect.
We had multiple problems with getting our request for vegetarian meals - these weren't available on 3 out of 4 flights. But otherwise great service from Becky and the team thank you
Need to allow longer transfer time at Los Angeles - missed connection and put on a later plane.
Teddy is always very helpful and always goes above and beyond
Good flights with Malaysia Airlines thank you …it worked out well.
Everything worked out perfectly. Great flights and Singapore Airlines are superb. Keely was a pleasure to deal with
All went according to plan. Many thanks.
Just a brilliant service. Libby was excellent from the start as were the other staff I spoke to.
Have used you in the past and will certainly use you again. People have been very kind and helpful
We think you all are brilliant. We used Zoe who is a star employee and credit to you.
Robert McLean did a great job!
I am so grateful to Matt for his dedication in helping me plan my trips each year. I wouldn’t go anywhere else other than DialAFlight. Thanks so much to Matt and the team.
Excellent customer service. Everything went to plan with no problems. I will be back
As usual with DialAFlight everything was excellent
Big thank you to your team who got us home after our first flight of three was cancelled - special thanks to Tristan, Stan and Corrine who went above and beyond.
Connie is brilliant - I recommend her to everyone who travels!
The service we received was excellent, as it's been on each occasion we have used your services. The flights were exactly what we required and the suggestion to make a stop over to get the best price worked out really well. We'll use your services again next time we're making a trip abroad.
Excellent service DialAFlight, thank you very much.
Everything worked out well. No problems at all.
My flight back was cancelled but I was able to ring a 24/7 number where the advisor was very helpful and did her best to get me on the next available flight. Unfortunately, this wasn’t possible as I had already checked in and Qatar Airways wouldn’t let her change it.
Always helpful with quick responses
A truly personal service, you feel like you are being assisted by a friend
Dale was brilliant
I received the usual high quality service from Amy Hibbert that I have been used to over more than 20 years of using DialAFlight
So helpful, efficient but friendly at the same time
DialAFlight says what it does and does what it says. Having used DialAFlight for a number of years, we have had peace of mind knowing that if there is ever a problem they are at the end of a telephone line to help from anywhere in the world.
I was already convinced The Maldives were as good as it gets for a beach holiday. Hot sun, over-water villas, white, talc-like sand, psychedelic snorkelling and glittering turquoise ocean are all a given.
But Soneva Jani, a new luxury eco-resort and latest A-list bolt-hole on Medhufaru in Noonu Atoll, about 125 miles north of the capital Malé, is on quite another level. Set on a lagoon that could hold 7,000 Olympic pools, and so flourescently blue it could be illuminated by under-sea lightbulbs, it feels almost unreal.
A WARM WELCOME
Stepping off the seaplane we were greeted at the dock by our 'Man Friday', Roman. A young ex-soldier from Ukraine with flawless English, Roman welcomed us with fresh coconut water and icy towels infused with orange water.
Then he golf-carted us through forests of screwpine and banyan trees to our villa, the last on the bleached-wood boardwalk that runs higgledy-piggledy through the middle of the island.
ALL ROUND LUXURY
To the south are four more islands that belong to Medhufaru - an archipelago, really, more than an island - all of which are uninhabited.
Soneva Jani (the Sanskrit word for 'wisdom') is one of the world's lowest-density resorts, with only 25 villas on 150 acres. If you're seeking seclusion - obviously the aim of former guests Will Smith and Kate Winslet - then this is for you.
Many villas have a water slide running from the living room to the lagoon. We had a remote-controlled retractable ceiling over our bed so we could stargaze from our pillows.
We could have gone on a dolphin cruise but often we could see them from our villa. It's not unusual to see 100-strong pods of bottlenoses spinning and somersaulting along the reef. There are harmless baby sharks too, deposited by their mothers in the lagoon to avoid predators.
WHERE IT ALL BEGAN
Sonu Shivdasani and his Swedish wife Eva are pioneers of the luxury eco-resort concept and founders of the Soneva 'chain' (Soneva Fushi, Jani's sister resort, is about 80 minutes away by speedboat, and there's also Soneva Kiri in Thailand).
They cater for guests who want a seven-star experience but an added, almost obsessive, regard for the environment.
From the purple cushion pads on our pedals so we could ride our bikes everywhere shoeless to the glass floor in the bathroom so you can watch the fish - no detail is overlooked.
In the 'gathering', the three-storeyed heart of the resort, there's a sushi room, a 24/7 home-made chocolate and ice-cream room with 50 flavours, and an overwater spa.
At So Starstruck, the resort's turreted open-air observatory, you can have dinner with resident astronomer Mike Dalley (low-light pollution means the Maldives is a magnet for astronomers from all over the world). A massive telescope emerges silently out of the glass floor.
A DIFFERENT ETHOS
The high-tech experience is the perfect foil to the resort's 'No Shoes, No News' ethos (you're given a beautiful linen bag to put your shoes in when you arrive and strongly urged not to put them on again until you leave).
As Bond-like as the telescope is the overwater 'silent' cinema, kitted out with divinely comfortable, yards-deep sofas and hammocks, where guests are provided with Bluetooth headphones.
This helps not to disturb the giant mangrove crabs which are out in force as dusk falls.
Solar is a big part of the power source and fresh water is also produced on site, via the resort's own desalination system.
An extensive organic vegetable garden supplies most of the resort's produce. Maldivian cuisine is wonderful - especially a breakfast speciality called mashuni, a mixture of freshly-grated coconut, chilli and canned tuna. I didn't hold back on the basil and yogurt sorbet or focaccia bread and tapenade. But the mark of a truly amazing holiday is this - when I put on my 'real' clothes to go home, my jeans felt at least a size too large.
First published in the Daily Mail - October 2017
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements