The service was top notch help when need. Prompted about things that needed to be done. Out of hours service is a help in a pinch. Start to finish A1 service
Too many times airlines change flight times which happened twice to us. More pressure should be put on airlines to financially compensate for this. I can't fault DialAFlight.
Everything was sorted and worked like clockwork. We had the best honeymoon and didn’t have to arrange a thing.
Orlando was a star as always. From the original enquiry to just before we departed he kept in contact and made us feel that we were always in his mind. Great service from a very helpful employee
Fabulous holiday with room we wanted. Thanks as ever, Kylie. We had a great time. Not being a whizz on the computer, we found the Maldivian health online form a bit of a challenge. It worked much better on our phone, in the end.
Mark was very professional and gave us all the information that we needed for a successful and stress free trip
Very good service all round but it would have been really beneficial to have had our passenger ticket numbers earlier than the day of departure. This would have enabled us to check in online 24 hours before departure rather than on the day itself
Service was brilliant. Always updated when needed and contact with Niall was always quick and easy if we had any queries. Would definitely recommend and we will be using again to book our holidays
Amelia is excellent, always willing to help!
Had a great holiday, thank you for an amazing time
Not overly impressed with BA Premium Economy.
Great customer service
Arthur is the dream maker of DialAFlight
Yet another well organised holiday. Over 15 trips with DialAFlight and they never fail to deliver .
Troy Morris always does an excellent Job
Stacey arranged an amazing holiday for us!
Another wonderful trip organised for us by Eric. Can’t wait to rebook again soon!
Outstanding service from the outset. We had some difficulties due to personal reasons meaning our holiday had to change twice. Harvey was nothing put patient, courteous and professional. Out holiday was fantastic and went smoothly. I will definitely use again and would recommend to others.
John Huff arranged another perfect holiday for us. From start to finish he thought of everything. It’s so nice to travel stress free. The resort he chose was absolutely perfect. Big thank you's!
Over the moon with the experience from start to finish. We will definitely use you guys again.
100% perfect! Well done
Check in reminder for return flight would have been helpful but other than that DialAFlight delivered the goods yet again. Have been using them for over 10 years and their calm, professional and efficient service is always so much appreciated. A special thanks to Gino on this trip. It went like a dream in spite of some irritating last minute changes made by me.
Ethan Fell was first class. Everything went smoothly
Advance advice on Maldives entry requirements and forms would have been helpful.
We have dealt with Chris Coulter for more than 20 years and he always strives to provide the best possible service and advice.
Top marks to Neil and his team again, wonderful trip.
Amazing hotel, amazing service - definitely would recommend and go back!
Taylor was fantastic. He listened to what we wanted from our honeymoon and went above and beyond to deliver. Absolutely top quality service
Awesome, thanks again Guy for your recommendation for the trip!
Once again, a fabulous holiday made effortless by DialAFlight
I was already convinced The Maldives were as good as it gets for a beach holiday. Hot sun, over-water villas, white, talc-like sand, psychedelic snorkelling and glittering turquoise ocean are all a given.
But Soneva Jani, a new luxury eco-resort and latest A-list bolt-hole on Medhufaru in Noonu Atoll, about 125 miles north of the capital Malé, is on quite another level. Set on a lagoon that could hold 7,000 Olympic pools, and so flourescently blue it could be illuminated by under-sea lightbulbs, it feels almost unreal.
A WARM WELCOME
Stepping off the seaplane we were greeted at the dock by our 'Man Friday', Roman. A young ex-soldier from Ukraine with flawless English, Roman welcomed us with fresh coconut water and icy towels infused with orange water.
Then he golf-carted us through forests of screwpine and banyan trees to our villa, the last on the bleached-wood boardwalk that runs higgledy-piggledy through the middle of the island.
ALL ROUND LUXURY
To the south are four more islands that belong to Medhufaru - an archipelago, really, more than an island - all of which are uninhabited.
Soneva Jani (the Sanskrit word for 'wisdom') is one of the world's lowest-density resorts, with only 25 villas on 150 acres. If you're seeking seclusion - obviously the aim of former guests Will Smith and Kate Winslet - then this is for you.
Many villas have a water slide running from the living room to the lagoon. We had a remote-controlled retractable ceiling over our bed so we could stargaze from our pillows.
We could have gone on a dolphin cruise but often we could see them from our villa. It's not unusual to see 100-strong pods of bottlenoses spinning and somersaulting along the reef. There are harmless baby sharks too, deposited by their mothers in the lagoon to avoid predators.
WHERE IT ALL BEGAN
Sonu Shivdasani and his Swedish wife Eva are pioneers of the luxury eco-resort concept and founders of the Soneva 'chain' (Soneva Fushi, Jani's sister resort, is about 80 minutes away by speedboat, and there's also Soneva Kiri in Thailand).
They cater for guests who want a seven-star experience but an added, almost obsessive, regard for the environment.
From the purple cushion pads on our pedals so we could ride our bikes everywhere shoeless to the glass floor in the bathroom so you can watch the fish - no detail is overlooked.
In the 'gathering', the three-storeyed heart of the resort, there's a sushi room, a 24/7 home-made chocolate and ice-cream room with 50 flavours, and an overwater spa.
At So Starstruck, the resort's turreted open-air observatory, you can have dinner with resident astronomer Mike Dalley (low-light pollution means the Maldives is a magnet for astronomers from all over the world). A massive telescope emerges silently out of the glass floor.
A DIFFERENT ETHOS
The high-tech experience is the perfect foil to the resort's 'No Shoes, No News' ethos (you're given a beautiful linen bag to put your shoes in when you arrive and strongly urged not to put them on again until you leave).
As Bond-like as the telescope is the overwater 'silent' cinema, kitted out with divinely comfortable, yards-deep sofas and hammocks, where guests are provided with Bluetooth headphones.
This helps not to disturb the giant mangrove crabs which are out in force as dusk falls.
Solar is a big part of the power source and fresh water is also produced on site, via the resort's own desalination system.
An extensive organic vegetable garden supplies most of the resort's produce. Maldivian cuisine is wonderful - especially a breakfast speciality called mashuni, a mixture of freshly-grated coconut, chilli and canned tuna. I didn't hold back on the basil and yogurt sorbet or focaccia bread and tapenade. But the mark of a truly amazing holiday is this - when I put on my 'real' clothes to go home, my jeans felt at least a size too large.
First published in the Daily Mail - October 2017
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