Perfect handling of my holiday from start to finish. Thanks again Ross for all you do.
The service was top notch help when need. Prompted about things that needed to be done. Out of hours service is a help in a pinch. Start to finish A1 service
Too many times airlines change flight times which happened twice to us. More pressure should be put on airlines to financially compensate for this. I can't fault DialAFlight.
Everything was sorted and worked like clockwork. We had the best honeymoon and didn’t have to arrange a thing.
Orlando was a star as always. From the original enquiry to just before we departed he kept in contact and made us feel that we were always in his mind. Great service from a very helpful employee
Fabulous holiday with room we wanted. Thanks as ever, Kylie. We had a great time. Not being a whizz on the computer, we found the Maldivian health online form a bit of a challenge. It worked much better on our phone, in the end.
Mark was very professional and gave us all the information that we needed for a successful and stress free trip
Very good service all round but it would have been really beneficial to have had our passenger ticket numbers earlier than the day of departure. This would have enabled us to check in online 24 hours before departure rather than on the day itself
Service was brilliant. Always updated when needed and contact with Niall was always quick and easy if we had any queries. Would definitely recommend and we will be using again to book our holidays
Amelia is excellent, always willing to help!
Had a great holiday, thank you for an amazing time
Not overly impressed with BA Premium Economy.
Great customer service
Arthur is the dream maker of DialAFlight
Yet another well organised holiday. Over 15 trips with DialAFlight and they never fail to deliver .
Troy Morris always does an excellent Job
Stacey arranged an amazing holiday for us!
Another wonderful trip organised for us by Eric. Can’t wait to rebook again soon!
Outstanding service from the outset. We had some difficulties due to personal reasons meaning our holiday had to change twice. Harvey was nothing put patient, courteous and professional. Out holiday was fantastic and went smoothly. I will definitely use again and would recommend to others.
John Huff arranged another perfect holiday for us. From start to finish he thought of everything. It’s so nice to travel stress free. The resort he chose was absolutely perfect. Big thank you's!
Over the moon with the experience from start to finish. We will definitely use you guys again.
100% perfect! Well done
Check in reminder for return flight would have been helpful but other than that DialAFlight delivered the goods yet again. Have been using them for over 10 years and their calm, professional and efficient service is always so much appreciated. A special thanks to Gino on this trip. It went like a dream in spite of some irritating last minute changes made by me.
Ethan Fell was first class. Everything went smoothly
Advance advice on Maldives entry requirements and forms would have been helpful.
We have dealt with Chris Coulter for more than 20 years and he always strives to provide the best possible service and advice.
Top marks to Neil and his team again, wonderful trip.
Amazing hotel, amazing service - definitely would recommend and go back!
Taylor was fantastic. He listened to what we wanted from our honeymoon and went above and beyond to deliver. Absolutely top quality service
Awesome, thanks again Guy for your recommendation for the trip!
As we were waiting for our flight to the Maldives to be called, I started to have a few serious doubts about my sanity. Here I was, heading halfway round the world with three youngsters who find it absolutely impossible to stay still for even a minute.
What's more, we were flying to an island that I feared might be just too small for a whole week's stay.
We'd heard that Kandima Maldives - on part of the Dhaalu Atoll - was different from the usual five-star luxury honeymoon spots. It is billed as a four-star lifestyle resort - on a lush tropical island with a large natural lagoon - and what particularly attracted us was the promise of an exhaustive list of activities for both adults and children.
Still, this, our first foreign beach holiday in 12 years, was a bit of a gamble. But we got off to a very good start. Before the flip-flops had even come out of our suitcases, Sarah, 11, discovered that at 4pm they turn on the water at Kandiland, a kids' club which has a large wet play area. And parents can have peace of mind by knowing that the Kids' Club here is supervised by a multilingual team of fully qualified child carers.
After getting soaked and bouncing on the trampoline for a while, she scanned the Kandiland itinerary and signed up for candy-floss making, Maldivian drumming, rock painting, an art class and mocktail mixing.
George, 17, was itching to go on a jet ski, but when he declared it was the only activity he would try, my heart sank - because my husband Gavin and I had set our hearts on mojitos by the pool.
However, all was not lost. George discovered Burn, Kandima's fully equipped air-conditioned gym - he's sports-mad and cannot waver from his intense training schedule, so this was a real godsend.
He also joined us on a sunset fishing trip, landed a red snapper and ate it for lunch the next day.
I worried about the food on offer before we left the UK, as our children are fussy eaters. We always argue about where to eat and there would plainly be no McDonald's, Starbucks or Burger King available at Kandima.
We were on an all-inclusive package, which included all meals in the resort's self-serve Flavour restaurant - and fortunately the choice on offer there was immense.
They had everything from a full English breakfast through to curries, freshly griddled fish and a dizzying array of salads. In fact, Sarah and her 15-year-old sister Alice were both so inspired by the food at Kandima that they were only too happy to sign up for a pizza-making class. We also had high tea in the Deli - known as K Tea.
There are a number of other restaurants and bars including Azure, which has a chic beach house atmosphere and provides casual dining by day and elegant Mediterranean dishes by night.
Sea Dragon has excellent authentic Chinese cuisine, served family-style. To end the evening in some style, with exotic cocktails, there is the ultra cool Forbidden Bar where DJs are in action late into the night.
For perfect steaks, fresh fish and incredible sunset views, Smoked restaurant was the place. Guests dine al fresco here, and the food is prepared barbecue style.
The temperatures in the Maldives tend to hover around 28–30°C (82–86°F). We liked to stick to the shaded areas, of which there were plenty to be found, until about 3pm. Thankfully, our Sky Studio with interconnecting rooms was blissfully air-conditioned. It was also spotlessly clean, modern and had a vast bathroom. Best of all, it had a balcony, complete with a swing seat, overlooking the Indian Ocean.
Of course, no parent needs me to tell them that a holiday with the kids is never really a total break, but our trip can only be described as a huge success.
George, Alice and Sarah were happily exhausted at the end of each day and us adults even found that we could manage to grab the odd siesta.
For all of us, Kandima turned out to be exactly the right mix of paradise and practicality.
First published in the Mail on Sunday - August 2018
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