Your calls always answered within 5 rings.
Mason and team are amazing at organising and knowing exactly what we need. After so many years I would not use anyone else to arrange my travel.
Karl Patel, goes above and beyond, which is really appreciated!
My second set of holidays sorted by Mr Orton this year. He was superb handling changes because of the war. Made some fantastic suggestions for both Sri Lanka AND the Maldives.
I would say stand out factors of the service I received would be: Professional, excellent communication and knowledgeable staff. I would like to thank Dale for his patience and excellent customer skills.
Extremely helpful. Many thanks
Very helpful for last minute change of holiday plans finding just what we needed in a very short time.
Very good - Scott is a real professional!
Great service provided .
First class support from Joseph
Charlotte was amazing and incredibly helpful.
Excellent as always..
Great service thanks
Still can’t believe you got us that holiday for that budget.
Fantastic communication and well organised transfers which left nothing to chance
Very helpful when I had to change my return flight
Thank you to Dexter for ensuring our holiday to the Maldives went ahead! Despite our original flights being cancelled due to the Middle East conflict, he seamlessly organised everything from alternative flights to an extension of our stay minimising the impact on our vacation. We have booked numerous vacations through him confident in his knowledge, advice and that he will secure the best price.
Finn, as always, was a star!
Thanks again to Eric for helping us organise a fantastic holiday in the Maldives. The combination of a personal touch along with the mobile app is just great. Can't wait to plot our next trip!
Booked with Christian and cannot fault the service - we will certainly be booking again with you guys
Stacey Rayner went over and above when helping to book our 'special' holiday to the Maldives and it was VERY special. Wouldn't hesitate to recommend both Stacey and DialAFlight. Thank you!!
Your suggestions of hotels was excellent. Thank you so much for your help when flights were changing and cancelled. We will definitely use again and recommend to friends and family.
We were already in the Maldives when the war began. The help, guidance and ability to secure a 'Plan B' to get us home was invaluable. I was impressed by the 24/7 staff and their ability to secure (at a cost) a viable alternative for us. I am impressed and very grateful
One of the entry form requirements is to name the resort booked. Our resort OBLU Select Lobigili did not exist in the dropdown box. I had to search the web to find out what other travellers had done and the actual resort name is listed as Aanugandu Island Resort. It would be useful if DialAFlight provided that information as part of their documentation
All in all a great trip - wish we had stayed longer! Resort beautiful easy 25 minute by speedboat. Staff amazingly friendly. Food in the restaurants expensive but breakfast buffet best ever. Great cocktail bar. Next time would like a sunset villa. We did request a room change but resort very busy due to clients struggling to get home
Lloyd Stephens provided an exceptional level of personal service. I have been highly impressed with him and your organisation.
The holiday was amazing - all your organising and advice was first class thanks to Dylan
Well done - will be in contact soon for next trip
Adrian and his colleagues were excellent, friendly, helpful and trusting from booking our holiday to the day we got home. They helped us through the difficult time with the Middle East situation, and made it a lot easier for us.
Harry has always been exceptional in providing excellent service. Our recent booking to The Maldives was customised and Harry ensured the trip was smooth.
Consistently excellent service, under Amelia and her team's care. I would not use anyone else.
The Maldives gives me the most extraordinary sensation, it is so beautiful - I feel that when I look down I see Paradise, and when I look up I see Heaven.
It comprises more than 1,200 tiny islands - the majority of them are uninhabited but about ten per cent are used by the tourism industry.
For my latest trip, I stayed with my husband Alex at Mirihi, which boasts palm-fringed beaches and sand that is as soft as talcum powder. You won't need your shoes from the moment you step off the seaplane and on to the jetty after your 30-minute transfer from the capital Male.
At just 1,200ft long and 160ft wide, this privately-owned island is one of the lesser known to UK holidaymakers. It is like living on your own private island - classy yet understated and not at all stuffy.
It's the perfect place for anyone looking for rest, relaxation and rejuvenation, or those who want to try some of the best diving in the world. If you are a foodie, you won't be disappointed either.
The 160 members of staff look impeccable in their brightly-coloured uniforms and are a credit to Guenther Kofler, the resort's manager.
Guenther and his right-hand woman Jasmin are the perfect hosts for such an intimate place. Every inch of the resort is pristine and the staff so attentive that you feel every bit as relaxed as one of the petals of the flower Mirihi is named after.
The accommodation is Maldivian with a Swiss twist - luxurious bathrooms, designer furnishings, a sitting area with a sound system, and a Nespresso coffee machine with complimentary pods each day.
There are a total of 37 palm-thatched villas - six on the beach come with outdoor bathrooms, and 30 water villas that have steps straight into the lagoon. Staff outnumber guests by two to one.
As you relax on your sunbed watching the crystal-clear waters ripple against the shore, you can expect to meet Shahula and Sithura each day. They will offer you a cold towel and a slice of thirst-quenching watermelon.
The food is outstanding, from the a la carte menu in Muraka or the buffet in Dhonveli. You can help yourself to fresh lobster or oysters on seafood night, or head for the incredible display of sushi on Asian night. The food looks almost too good to eat.
Felix, the head chef, is one the most passionate people I have ever met, and he is proud to give guests a tour of Dhonveli restaurant each evening to show off his creations.
I did visit the island's gym three times but I'm sure I returned to the UK carrying a few extra pounds. I think I took comfort from Felix's words of wisdom. 'Laura, you are on holiday,' he told me. 'It's fine!'
Although relaxation at Mirihi is key, should you wish to participate in any excursions or activities, the team are happy to book them on your behalf. We took a half-day trip to watch whale sharks, and we also got to swim with dolphins, manta rays and turtles. An unforgettable experience.
We enjoyed wine-tasting with Alexander, who is not officially the island's sommelier but might as well have been. There is the option of rum-tasting, too - Mirihi has the biggest collection in the Maldives, with 130 varieties - but I was happy to stick with the wine, otherwise I think I would have been out cold for the rest of our stay.
What you won't find on Mirihi is a swimming pool, but why would you need one when you have a clear-water lagoon less than 15ft from your bedroom?
The resort had the option of building a pool when the site was renovated in 2014, but opted against it as the thought of individuals fighting for sunbeds was not in their remit. Having visited islands with and without a pool, I think they made the right decision. We didn't miss having one.
However, one thing I can't live without when I'm on holiday is a spa, and the therapists at the Duniye Spa on the island are some of the best. Needless to say, I visited frequently.
Throughout the day at Mirihi, you can use the complimentary kayaks, try your hand at windsurfing or snorkel in the reef to spot the spectacularly coloured fish.
I was happy to kick back, relax and enjoy a caipirinha while watching the sunset in the bar at Muraka, and sit and read my book - I certainly made the most of the amazingly relaxing atmosphere before boarding my flight home to work and reality.
First published in the Mail on Sunday - October 2016
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