Your calls always answered within 5 rings.
Lounge at LHR very good. No permission to use lounge at Boston on return journey - would not have been a problem except all seating in waiting area freezing from air conditioning. Needed whisky on plane to revive! Billy Gardner excellent and always available for questions from nervous elderly flyer..
Neil Frost always excels with the service.
Will be back
A very professional service, thank you.
Zoe is always prompt efficient, helpful and accurate!
Spencer was great as usual!
I’m happy I could get checked in at airports during my plane journeys as I have difficulty to do that online.
Dismayed with the airline - we had numerous flight time changes. We were meeting and travelling with family members at our destination and on the return journey - not good enough from Delta. DialAFlight personnel were excellent
Nadia is very helpful and patient
Everything was as promised. It was a real help to have DialAFlight organise the flights, hotels and car hire in the USA - we had an amazing time!
Gordon is the man. Five stars
As always, Bradley is so helpful and gets the best deals and is available any time. Thank you all so much it was a great trip.
Great service
Been flying with DialAFlight for many years. Always get a friendly service from Daniel.
One flight was described as a touchdown at Charlotte but we had to get off and change planes in the end which was a rush. BA also wouldn't let us login online either which was a nuisance.
A perfect booking as usual. Always very highly recommended.
Returning customer for years now so Ben and Ross must be doing something right!
Five stars. Ask for Dexter
The flight from Dublin to Leeds was cancelled due to bad weather - no one's fault - and we were put up in a lovely hotel and were given a hot meal and breakfast. The hotel staff were great, the Aue Lingus staff were very unhelpful and caused a lot of unnecessary distress for a lot of people. We were given a voucher for a hot drink but the staff rebooking our flights and directions to the hotel were sadly lacking and service ethic
Having the mobile app is a real big bonus / help. Able to see itinerary and any flight time changes easily.
I've been using DialAFlight for over 10 years and very happy with the service once again. Cody is very patient and knowledgeable about airlines, hotels and destinations which makes the whole trip a breeze.
Fantastic service as always.
Everything worked really well. We had a lot of driving to do once we were in NC and we loved the car. Thank you Sadie
Really helpful when booking our holiday and just as helpful after the booking. A fantastic holiday without the headache of arranging it myself.
So professional and helpful, all needs catered for.
It would be helpful if the final itinerary included any additional charges we should expect on arrival, eg resort/destination fees so that is front of mind. Also, Hyatt Grand Central charged a fee for each bag we left with them on the day of departure.
I enjoyed most of my recommended stops, however, one of my stops was in Natchez, there wasn’t much to this town at all. Apart from the river and a couple of buildings, I wouldn’t recommend this as a stop point. But I should have researched my stops more. Whilst the booking document references the potential for toll fees & additional fees being added when picking up the car, it would have been good to be guided through this as a younger traveller with it being my first experience of hiring a car. It caught me off guard a bit when I got to the desk. But once again, the booking confirmation did state this, it’s my responsibility to read and prepare but the extra level of service to be guided through this on a phone would have been appreciated.
Seamless first class advice and service from Lloyd. Thank you.
As always, using DialAFlight makes it a holiday - everything comes together seamlessly, without stress or hiccups. All we had to do was relax and enjoy ourselves. Thanks Tony and the team.
Cody was great helping me to make alternative arrangements when my flight was delayed by 6 hours, which was really important for this trip. Many thanks!
Rumour has it that when the architect was commissioned to shape One&Only Reethi Rah in the Maldives, he said he wanted each guest to 'feel like a king'. He failed spectacularly. Because from the moment we set foot on the island, we felt like a god and goddess instead - we were in heaven.
After leaving Male's international airport, we were greeted by a band of merry men who promptly ushered us on to a luxury private yacht to take us to the resort. Feeling like Jay Z and Beyoncé, my husband Julian and I kicked back and pressed the start button on our honeymoon.
If first impressions were anything to go by, our marriage had just got off to the perfect start.
At the resort there were more warm and welcoming faces, before we meandered down the tiny, sandy 'roads' towards our beach villa in a golf buggy - cars have no business on this island.
Along the way, our personal concierge Gizem told us that staff at Reethi Rah outnumber guests by more than three to one - although you would never know it, as the level of privacy made us feel as if we were on a deserted paradise. But every request was fulfilled with discreet precision.
Of the eight villa types available, we chose the thatched beach villa with high ceilings, beautiful Balinese-style decor and a pool. But no matter where you end up laying your head, rest assured you will be in a den of luxury.
Behind our wooden front gate, there was a distinct and blissful feeling of isolation. There was a secluded patch of beach to call our own, with two palm trees harbouring a hammock.
We were spoiled with an unpacking service, a choice of pillows, essential oils menu, a bathroom with two massive sinks complete with his-and-hers soaps, and wooden shutters everywhere (which stayed open during our stay, as I didn't want to miss a single second of that spectacular view).
There was also a shower outside should guests want to recreate that Timotei advert for fun.
You could be forgiven for never leaving your villa, but that would be foolish. The 24-hour golf buggy service will happily whisk you to any of the countless amenities.
For sporty guests there's a state-of-the-art gym - instructors put me through my paces on an outdoor circuit.
UPSIDE DOWN
In the yoga pavilion you can do aerial yoga (you are suspended in a low-hanging sling, so anyone who doesn't like being upside down should beware!) - there's also a full-size football pitch, and badminton and tennis courts.
There's also an art gallery, Taylor Taylor hair salon, Pedi:Mani:Cure Studio, barber shop and KidsOnly club. Meanwhile, the beach club was alive all day with a DJ playing the latest tunes.
Most afternoons, Julian and I loved grabbing an ice cream before working off the sugar rush on the massive water trampoline. Bouncing up and down on the giant inflatable, I felt like one of the contestants on Total Wipeout, the BBC series I used to co-present with Richard Hammond.
Sea excursions include luxury yacht big-game fishing, turtle adventures, sunrise fishing, reef snorkelling, sunset cruises and shark safaris.
There are four main restaurants. Reethi is beautifully constructed, with high ceilings and carved wooden pillars and doors, and serves contemporary Asian, French and Italian. This is also where the fabulous breakfast is served.
Another of our favourites was Tapasake, serving exquisite modern Japanese dishes with noodles and fish straight from the ocean outside your villa.
Fanditha, which means 'magical' in the Maldivian language Dhivehi, is aptly named - an Arabian Nights-inspired restaurant and bar with beautiful sunset views.
In keeping with the romantic setting, the spa has massive his-and-hers steam and sauna rooms, with floor-to-ceiling windows overlooking a courtyard. It's a haven of serenity, set in a beautiful expanse of manicured trees and grass leading to the ocean. During your time here, you can practically feel the stress in your shoulders dissipate and your mind let go.
Reethi Rah is a stand-out experience because of its vision to create paradise and the sheer determination to sustain it.
Before I left home I was looking at a website about the Maldives and came across this quote: 'We travel not to escape life but so that life doesn't escape us.' After our experience in this magical destination, those sentiments more than ring a bell.
What we discovered on the Maldives was an escape that took you away not just from your nine-to-five routine but offered an entrée into another world - a life-affirming boost that lasted much, much longer than a suntan.
We can't wait to return.
First published in the Daily Mail - February 2017
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