Based on 8741 reviews on Trustpilot
020·7962·9933
Troy's customer service was outstanding
Just a big thank you for helping me
Good as always!
So easy to use
DialAFlight excellent, poor service from Iberia. It doesn’t understand how to treat its business customers. Check-in, departure gates and onboard not attentive or customer focused. Wasn’t a great experience from start to finish, felt like flying economy. Perfect service from DialAFlight.
As a pensioner I could have done with some help with the covid forms.
Stephen is a gem, always full of knowledge and he does anything he can to help. Credit to your company!
Marco and his team always go that extra mile to make booking our holidays with DialAFlight great experiences and wonderful memories
Always a great service..
Lee was excellent
My booking for flights and car rental was professionally handled.
Much appreciated all the information sent to me and especially about the completion of the required forms
As always Mason and his team were wonderful
Great service from Darryll, Jarvis and the team. They kept in touch throughout checking we were OK with covid arrangements, answering all our questions and queries clearly and in a most professional and consise manner.
I think you got it spot-on and thank you for all your support. Hope to be back to book another flight in 2022. On our return the Gatwick authorities were very efficient and quick getting us through the airport.
All pickups on time. Great hotel. I never want to see another QR code though!
Everyone I speak to is very helpful and pleasant. Sean has been especially kind and helpful and I will always use DialAFlight who we have been using for quite a few years.
No doubt about it. DialAFlight smashed it yet again! Brilliant customer service. Everything went as planned and would recommend you to anyone who wants a fantastic, assured holiday. In addition Jordan is a legend. Thank you Jordan and also Wayne who helped with our queries in your absence.
Taylor was brilliant.
William and his colleagues were fab! So patient and understanding of a first time traveller during COVID restrictions! Went above and beyond to help out with all the ‘red tape’ required currently.
Excellent service.
Just a tip for people returning to UK. Make sure you save your PLF to the phone. We nearly missed our flight trying to locate my PLF.
Wish you could do something to alleviate all the repetitive Covid paperwork..
Everything was perfect. Thank you
Wayne is absolutely amazing, we would never go anywhere else!
We had to get a minibus to get to our car hire which was unexpected. I can see that it was on the confirmation documents but I think that when you book a car it should be made very clear. Otherwise all very good.
Great service
Excellent support, booking efficiency and follow up
DialAFlight 100 per cent. BA Club Europe only 1 per cent
Always a first class service. Thank you Alex Gache for sorting out another trip very smoothly indeed
On the final evening of our three-day cultural tour of Valencia, dolled up and festive, we went for a slap up dinner at the swish Marina Beach Club.
Clearly the club is a place to see and be seen. This great barn of an upmarket seaside restaurant was packed with beautiful young Valencian nouveau riche shouting happily at each other.
The noise was incredible. And yet it was at
this popular restaurant that we had the worst dining experience of our entire
lives. The food - what little we saw - was rubbish; our waitress appeared to
despise us.
When the waitress begrud-gingly shoved a bottle of wine on the table, the wrong one, we passed a glass between us pretending it was the Holy Grail.
But were we downhearted? Not a bit. After 72 hours of sightseeing, we were stuffed to satisfied surfeit with Valencian art and culture. We had seen everything - and what a thrill it all was.
We'd been to the Chapel of the Santo Caliz in Valencia Cathedral and gawped at the actual Holy Grail. We'd visited the late medieval Lonja de la Seda, or Silk Exchange, a masterpiece of civil Gothic architecture. Under shade trees outside the Silk Exchange, we'd watched traditional Valencian dancing.
We'd eaten tapas at the Colon covered market, a landmark of Art Deco architecture.
We'd visited the Bombas Gens Centre D'art, an old water pump manufacturer with an Art Deco facade converted to a gallery with 1,500 works of modern art by 150 artists, including Robert Mapplethorpe.
Bombas Gens's incongruous transformation from heavy industrial workshop to bourgeois art space nicely typified the gift-wrapping of Valencian cultural and historical heritage for the 21st-century tourist.
We'd even been taken on a guided walking tour of Valencia's rather bizarre, council-maintained graffiti. Afterwards, we were privileged to meet foremost Valencian street artist Vinz Feel Free.
Wearing a tracksuit top and jogging pants, Mr Feel Free personally conducted us around his new exhibition at the Carmen arts centre, a palatial former convent.
Had recognition, respectability and paid employment softened the poacher turned gamekeeper's Leftist credo? His giant prints and photographs of nude pelota players with superimposed animal heads said an emphatic no.
We visited the Silk Museum and learned about the laborious silk-making process from mulberry tree to silk moth cocoon to weaving loom to museum gift shop.
And at the Museum of Fine Arts, a spokesman for the Valencian tourist board, solemn with excitement, confided to us that the city's hidebound conservative council had been slung out, and a Left-wing one elected in its place.
He had a dream of bright sunlit ideological uplands dotted with costly, consciousness-raising public art. The public art we'd already seen was, it's no good denying, of startling banality. I hope his dream is realised.
The river Turia once flowed through the centre of Valencia. In 1957, it naughtily overflowed its banks. As a punishment it was diverted away from the city centre and the river bed was planted with public gardens. The old bridges remain; the gardens and embankments have been sown with public art and post modern architectural statements such as Valencia's ambitious new opera house.
Designed by celebrity architect Santiago Calatrava, the Palau de les Arts Reina Sofia is his homage to the homicidal sci-fi creature in Alien. As well as the Turia Gardens, Valencia has dozens of green spaces, including two botanical gardens, the Monforte gardens, the magnificent parks Glorieta, Cabecera, Alameda and Viveros.
In the latter, we sat in a packed grandstand and were tortured for an hour and a half by the vibrant Armenian-Lebanese electric violinist Ara Malikian playing maniacal covers of Led Zeppelin and David Bowie.
Valencia is the home of paella and where Spanish women still waft air over themselves with elaborate fans.
If you go in the warm months, you'll need a parasol and fan.
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for over 40 years and we believe no one does it better. Judge for yourself.
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We can easily customise an offer to suit your exact requirements
Clients range from TV companies to Space agencies, investment banks to firms recruiting nurses, doctors and teachers around the world. One saves tigers, elephants and and orang-utans, another clears landmines around the world.
But they all have one thing in common. They love the unique DialAFlight approach. Read more here
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Airport Lounges from £25
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Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
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