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We have used DialAFlight on a few occasions. Gary found us an amazing holiday in Thailand, Tammy found us a lovely holiday in Rome & Milan. All hotels were really lovely and very central to everything. I would like to thank the team for all their help
Brilliant, and very reassuring to know I can contact you and get a quick response if I am worried about anything.
You did everything well. BA on the other hand was less than impressive. A shame for a national carrier but not unusual.
Excellent all round service, thank you Louie
Second trip with DialAFlight and again, it was a success. Lily was excellent. The accommodation in both Pisa and Florence were in fabulous locations. We couldn't have asked for more. We will definitely use DialAFlight as our regular travel agent to ensure we receive the 'personal touch.'
Very helpful
Great location, staff were very friendly and helpful but breakfast disappointing. Travel in Sicily by bus was cheap, regular and comfortable. We would happily use you again.
Airport transfer in Sicily provided by BG Sicily Tranfers (Gianluca) was excellent.
Quick response to add my easyJet plus number. Courtesy call pre-flight was nice touch!
Another great trip, thanks Andrew for all your assistance. We love booking our holidays with you.
James does a great job
Nicole, our travel manager for many years did a magnificent job. She booked the flights, the hotels, the car hire and gave the best advice regarding our trip to Tuscany.
Much appreciated
Brilliant customer service
Thank you Mia (and Charlotte) - such a pleasure to book with you - we had a wonderful time
Damian is an absolute star. He finds me last minute tickets and organises family holidays. We are super happy with his very professional services.
Most organisations under deliver on their promises but not DialAFlight. Excellent service, thank you.
DAF always provide great service and communications + useful info, thanks again..
Perfect as always
I always use Jensen and recommend DialAFlight. Excellent trip
Always good, thank you
Joseph booked us exactly what we wanted. All handled very efficiently
As always when you book for us it works perfectly. Many thanks Gavin!
Eventually the taxi transfer turned up after being chased but it seemed they had forgotten the booking and the contact telephone number did not work
Flights on time. Luggage pick up prompt.
Flight and car hire was professionally done and would recommend to my friends.
Dave always puts together a great holiday for me - been using DAF for 25 years!
Ash and the team pulled out all the stops once again. Flights and hotel recommendations were perfect and ticked all the boxes for us and our friends from the US who booked the same hotels
As always, Julie tailor-made our trip to Italy and it was perfect
Always happy with the service. Booked a few holidays now and support has been excellent
Here's a game to play on the plane. You have one last holiday and it's for a month. It won't cost you a thing but you have to go somewhere you've been before. That honeymoon hotel in Sri Lanka might loom large, perhaps the beach resort in Jamaica would be perfect, or the heavenly spot in the Maldives could do the trick.
My wife and I play the game on the way home from Tuscany - and are hard-pressed to think beyond the place we've just left. We stayed at the Castello di Casole hotel, a ravishing hill-top converted castle within striking distance of Siena, San Gimignano and Florence. In other words, culture of the highest order on your doorstep, where going nowhere at all is also a tantalising option.
We're talking Tuscany Classico: lush undulating countryside, a patchwork of greens, ochres and violets broken up by thick hedges and narrow tracks lined with immaculate cypress trees.
Many of the tracks you can see from the castle's terrace - with its fabulous infinity swimming pool and huge terracotta pots laden with olive trees - lead to villas that are part of the hotel's 4,200-acre estate, now owned and run by Belmond.
An American firm acquired it in 2005 and set about a massive restoration.
There are 41 suites (plus a two-storey penthouse) in the main building and dotted about what amounts to a private hamlet, with its own church and crypt built by the Bargagli family in the 19th century. The spa is in the granary, with treatment rooms in the former cellars. At one time, the castle was owned by Italian director Luchino Visconti (Death In Venice). Perhaps he, like us, spent hours staring into the distance - front row seats in the Ritzy Naturale.
It's truly special at night, when the main courtyard becomes a village square, complete with fountain, stone benches and al fresco dining. Children play hide and seek while their parents pile plates with some of the best cooking in the region.
What you forget about Tuscany is that the Etruscans were here long before the Romans. Hence the exquisite hilltop towns that once were fortresses designed to repel outsiders and are now communities keen to welcome visitors armed with euros.
On our second night, we ask the concierge to book us dinner somewhere cheap and cheerful nearby. He chooses Osteria del Borgo in the tiny village of Mensano, which, as it happens, we could see from our room.
Slow-cooked wild boar is the speciality here, but it's the sort of restaurant where you let the waiter (in this case the brother of the chef) decide what you should eat. A triumph.
We visited the dramatic hilltop town of San Gimignano, with its skyline of medieval towers, including the stone Torre Grossa and the 12th century Duomo di San Gimignano with famous frescoes by Ghirlandaio. But be warned, the walled town is one of Tuscany's biggest draws and it can get extremely busy - it's well worth a visit but try to avoid peak times. The priority of those medieval town planners wasn't car parking spaces.
We enjoyed a venture to beautiful Arezzo, where on the first Sunday of the month, the town centre becomes one huge antiques market. We buy a heavy marble font that raises eyebrows as we check in for the flight home at Pisa airport.
We also make the pilgrimage to Siena, where, because it is a few weeks before the annual Palio (the bareback horse race around the plaza), medieval pageantry is brewing nicely, including a hostile-looking marching band that drums its way through the narrow streets carrying heavy flags.
Most of all, we love sleepy Casole d'Elsa, which you can also see from the hotel. It has a butcher and grocer - and manages a perfect balance between visitors and full-time residents.
What strikes us about Tuscany in peak season is how if you avoid the superstar towns, there's space for everyone and, with fierce planning laws governing development, it's remarkably unspoilt.
First published in the Daily Mail - March 2020
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