Your calls always answered within 5 rings.
Thank you to Trevor Henderson and his team for a pleasant and efficient manner organising my flights.
Very much liked the app. Very approachable and the extras such as weather, currency converter and google translate all excellent. Niall informative and always at the end of a phone or email when needed.
The two connecting flights with Swiss were really poor. Heathrow -Zurich flight one hour thirty minutes late and no update on why and how long would the delay be. Zurich to Heathrow overbooked and late again with no explanation. So called Swiss efficiency gone wrong
Excellent customer service throughout
Unfortunately I had a problem with my flights and transfer which was no fault of DialAFlight. I contacted Elliot to advise him and his response was immediate! His advice and service was brilliant - I was then able to enjoy my holiday
Spot on again
My only complaint is the lack of hot beverages which left us feeling dehydrated by the end of the flight
The whole trip was first class throughout, thanks DialAFlight. Another winner!
Always notified by DialAFlight of any changes to scheduled flights.
The whole process of booking, advice and follow ups with Finn Conlon and his team has been over and above. I will certainly be booking with him again.
BA was slightly more disappointing than I expected. Faulty earphone connection and food was basic and uninteresting. Not your fault
Have used DialAflight for the last 20 years. Would not book with anybody else.
Saf was excellent. Answered all our queries in timely manner. Made positive suggestions. Cannot praise him enough.
Keep up the old fashioned good work..
This holiday was very last minute as Malaysian Airlines had cancelled our flights and in effect our holiday. Gino did a tremendous job in finding us a very similar holiday in the same area with just two weeks notice. Very impressed. Great service, great app to help you through everything, even tips on which taxi company to use.
The team were very helpful. I will use them again
Excellent customer service
Thanks again for arranging my wife’s flight to Japan. It’s always reassuring to know there’s a friendly and helpful voice on the other end of the telephone
Ben and his team are just amazing
Have used Des Wing a few times now and he is great
Erin was brilliant - helpful and informative
Been booking with Jack at DialAFlight for many years - always fantastic service and never had any issues. Would definitely recommend, amazing staff friendly and professional
The courtesy car was more than expected = both trips £110.10 each that's with Emirates free mileage.
Sebastian you are a star. Efficient and professional always! It’s so nice to feel safe and stress free.
Tristan as ever always goes above and beyond. Many Thanks
Excellent service as always - had an amazing trip
Need to sort out this seating arrangements on the flight - been getting worse and worse on Qatar Airways - poor seating on all legs of my journey.
Everything went smoothly and we had an amazing time. Many thanks to Shane Graham who was amazing.
Another successful booking with DialAFlight. Why go anywhere else?
I would 100% recommend DialAFlight as they organised our trip from start to finish including flights, transfers and accommodation. We had a call from Kitty a few days before we left to check we had everything ready. We didn't have to worry about a thing. Can't thank them enough
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