Your calls always answered within 5 rings.
Thank you for all your help.
Superb service from Micky Patten. Thanks! Just one thing to note - the Plumwood Boutique Hotel has clearly gone downhill with new management who lack any hospitality warmth at all. It is a great location and a clean property. Just lacking warmth. Also - I would advise guests to not be allocated a room at the back - it makes for a very different (not good!) experience vs a room in the heart of the hotel and overlooking the pool.
Use you every year. So you must be good .
Scott has been brilliant, we have used your company every year for over 10 years.
DialAFlight were as superb as ever in terms of the sheer level of support we received. Hugely impressed and I'll be straight back for any long haul flights in future.
Rebecca is excellent
Absolutely brilliant service and customer care
Jamie, you're the best. Nothing is too much trouble.
We had an absolutely fantastic time in South Africa, thank you! The safari and hotel accommodation were perfect. It was reassuring to know that DialAFlight were on the end of the phone if we needed help when our first flight was delayed and we thought we might miss our connecting flight.
Brodie was excellent -we will definitely be contacting him again.
Lee was as professional as ever- an absolute pleasure to work with. Thank you
All good - just the right amount of contact and information on the run up to the flight.
Excellent as always
Excellent service, thank you so much! I look forward to planning my next trip with you.
Great team and great service. Even had a call on the day we were flying as there was an issue at Heathrow. Very happy with Lee's service
Thank you, we are very pleased how smoothly everything went on our trip
Great service, thank you!
All the hotels were fabulous and we would definitely recommend them all. The safari camp and safari itself was amazing. Transfer in Cape Town wasn't very good initially as the instructions we were given for where the driver would be were not correct but pick up from the hotel was good. Overall it was a fabulous trip of a lifetime.
The whole trip was extremely well organised as usual. Everything went like clockwork thanks to Michelle
British Airways are not as good as they think they are, but it was the only direct flight to Heathrow
Wheelchair service on return flight to Hathrow was totally lacking and it left me and other passengers abandonded before baggage pickup.
Qatar were Excellent .. while BA continue to be sub-standard
Very happy with response and the deal we agreed
Once against Sebastian did everything to make our recent booking easy and straightforward. Thank you for your continued support and understanding towards both ourselves and families.
Great support and assistance when needed
KLM were the airline recommended and they were first class. Thank you DialAFlight. Yet again you are just a phone call away from a great holiday
Flights all went to plan as usual - many thanks to Julie and her team
Both the initial service and any follow-up requirements were carried out very professionally. Thank you, Stevi.
Only disappointment was the car from Avis, a VW Polo. The car was badly marked and the tyre tread dangerously low.
Europecar, a nightmare on the past 2 occasions I have used. Had to wait 90 minutes to get the hire car. And then a six hour round trip to take the car back. Once again we had to wait in a queue to get the car exchanged. Poor service. Staff very unhelpful.
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