We always feel really confident and reassured when we use DialAFlight. We appreciate the last minute phone call to check we’re happy and have everything we need for our journey. We are so impressed and grateful for the individual attention we get from our ‘own’ representative, who knows our plans, has our travel history and requirements to hand and understands our needs. This personal and reliable service is, in our opinion, second to none!
Megan went above and beyond to get us the deal we wanted and to support us through our difficulties with PCR testing. We had a wonderful holiday in the fabulous Waldorf Palm Jumeriah Dubai. The half board package was brilliant.
Shane has been great as always. Helped us change the trip twice. I recommend him to all my friends….
Experience was extremely hassle free and the staff were very helpful and accommodating
Another excellent service provided by Tristan
Thanks to Marcus we finally managed a fabulous trip!
Excellent service, thank you Debbie for all your help
Lucas is exceptional, always supportive and inventive
Great service. I have insisted that my company now use you for all our travel requirements.
Excellent sService thank you. Will definitely recommend to friends and family
Whenever l needed more information there was always someone able to help. I am one happy client
The whole experience of booking with DialAFlight was excellent from start to finish. We also felt very reassured that if there were any issues you would be there for us
Excellent service, can’t fault them.
Daniel is a legend. I can honestly say that I felt so reassured from beginning to end just knowing that if anything went wrong that Daniel would be at the end of an email to support me. It literally gave me that added confidence that I needed. He is such a professional but also has the ability to be able to add that much needed personal touch, which is why I go back to him every time the people that I know need flights.
Outstanding customer service by Bruce. I'll NEVER look elsewhere.
Fantastic service as ever - many thanks to Gino and the team
Everything went very smoothly, picked up at the airport in a Tesla 4x4 and transported to the Le Meridien Hotel where we were given the Royal Suite for our stopover. Our thanks to Bruce for his organisation skills.
Thank you Shelly - you made our dream holiday come real. Definitely see you soon.
Could not have done more. Outstanding service.
Amazing service from Wayne - thank you!
Very friendly and always helpful
Big thanks to Isaac for another great trip. I was very apprehensive about a holiday after covid but Isaac answered all my questions and put me at ease. Definitely have the travel bug again.
Very flexible as had to move holiday at least three times - they spent a lot of time planning different moves on our behalf and would like to thank Sarah for all her time and patience. Had a great holiday.
Sean has been amazing
Lee was fantastic as always!
Reid always finds the best deals and makes booking a holiday very easy. We will be booking many many more holidays with you.
Great customer service - honest and trustworthy. Never been disappointed.
Another fabulous holiday recommended by Ben at DialAFlight. I can’t recommended him enough. He listens to what you want and delivers every time. Every detail is considered which results in a first class holiday.
Dom and the team always look after me. Been using him for over 10 years.
Fantastic service, hands down the best service from any travel company
If we build it they will come' could be the mantra of the overarchingly ambitious project that is Dubai.
My first visit in 2002 was a stopover from Afghanistan where I'd been reporting for ITN. We were awed by the scale and luxury. We drank lurid cocktails at a swim-up bar and watched dredgers spraying arcs of sand into the sea. Someone said they were creating a huge island, the shape of a date palm. The idea seemed so fantastical as to be unbelievable.
Through audacity, far-sighted-ness and an ability to hold its nerve through the financial crash, Dubai has created a futuristic mega-city that's now the fourth largest tourist draw on Earth.
If visitors ask to see the 'real' Dubai, they're pointed towards The Creek, where wooden boats once fished the saltwater inlet and traders from India and East Africa supplied souks on the water's edge. There, visitors are assured, they can still find authentic heritage. But the Creek is being transformed. Tourist boats still chug down the waterway but today they're spotting super-yachts and giddying construction projects.
And its centrepiece, sitting long and low on the waterfront, is one of the most ambitious and high-end hotels to date - the Palazzo Versace. Imagine fusing the most flamboyant Italian fashion house with the pulsating emporium of wealth and ambition which is Dubai. You might picture the result as a fest of gaudy excess.
Yet the Palazzo Versace, a vast neoclassical construction that resembles a 16th Century Italian palace is, dare I say, subtle and tasteful amid gold and glass skyscrapers that pierce the clouds all over town. It may be restrained in Dubai terms, but it's not low-key. The entrance has striking high ceilings, and a huge glass frontage overlooking the water.
There's the vast mosaic on the floor, made up of more than a million pieces and the size of an Olympic swimming pool, beyond which there is, well, an Olympic-size swimming pool.
And marble everywhere. Then there are the furnishings. Every single piece of furniture and fabric in the hotel's 215 rooms and suites is designed and tailor-made by the House of Versace.
At this point I may have been reviewing the wisdom of bringing my three pre-teenage boys along. I wouldn't let them walk past a Versace store at home for fear they'd cause costly damage; now they were effectively living in one.
Yet, from the off they rose to the challenge. They might have spent the whole first day in their vast room playing with a console that created mood lighting and operated the curtains had our butler (yes, really) not offered them a hotel tour.
They discovered the central infinity pool is for adults only but as there are two other huge pools, it wasn't exactly a hardship.
They were quickly on first name terms with most of the staff. They struck up a friendship with a Malaysian chef who sent over duck pancakes each time we ate at the fantastic buffet.
A DESERT ADVENTURE
We swerved the famed shopping malls (some the size of 50 football pitches), instead heading to the desert in search of adventure. Our guide, Saleh, looked incongruous in the marble foyer in a huge pair of desert boots, as did his 4x4 among the Ferraris and Bentleys outside.
But half an hour later the skyscrapers had given way to sand dunes and we were spotting oryx resting in the evening sun.
That was the calm before the sand storm as the dune bashing began: this is a sort of do-it-yourself rollercoaster where your vehicle climbs to the top of a dune, then lurches perilously down the other side.
Another day trip was to a water park where my children sought out the scariest rides. As a gift to myself, for surviving, we had dinner in the Palazzo Versace's Enigma restaurant. The restaurant showcases top chefs from around the world. Each comes for a three or four-month stay. We were fed by Quique Dacosta, who has a three-star Michelin restaurant near Alicante. It was an incredible sensory experience.
This hotel is the centrepiece of what Dubai calls its 'Culture Village'. If you think culture and Dubai don't belong in the same sentence, that's to underestimate its incredible vision. In a few years Dubai will have an opera house to rival Sydney's.
So could this centre of conspicuous consumption become a destination for art and culture tourism? You wouldn't bet against it. After all it's not as farfetched as building a giant island shaped like a palm tree in the Arabian Gulf.
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