Your calls always answered within 5 rings.
Hotel fantastic. Emirates Business class is more like a supermarket offering now. Manchester T1 - the biggest dump in the world
Thank you DialAFlight. Excellent service from initial booking to return journey. Staff so helpful. Excellent hotels. Always there to answer any questions.
Lauren Canning is excellent and I have recommended her to many friends. Service is 100%
First class service with great communication.
Mason Edwards is a very professional travel consultant -knowledgeable and extremely helpful. I would recommend him and certainly use him again
Troy came up trumps as usual
Lily goes above and beyond to help make memories and really helps with the booking process
Kylie is always a star
All round top service, thank you
Great service and prices. Thanks for your help at BA check-in
As ever, great service from you
Excellent service. The only blip I came across was not being able to check in online for 3 of the flights. It didn't matter - just the websites were not forthcoming with allowing it. DialAFlight were immediately helpful and re-directed me. Just as a note - I was told we had to collect our baggage at Singapore for a 10 hour stopover. It turned out that our baggage was able to go right through to Heathrow which was a blessing.
Once again Ryan did a fantastic job getting us booked at short notice to go to Dubai. Have travelled many times with his recommendations
Nicky was brilliant - as always! Looking forward to booking our next trip.
Didn't get the vegetarian food options requested. App works well
Great service
Transfers all good and nice hotels
Disappointed in transport to the hotel, it was a Mercedes minivan with signwriting on the doors and the half board option was hard work and confusing with extra charges at some restaurants
BA could have been more helpful in LHR regarding sssistance. Arrived to get buggy to gate C64. Offhandedly told me no buggy and gate closing… hardly helpful, managed to get flight but totally frazzled.
I have used DialAFlight for many years. My consultant Mark Cushway is a star
The holiday was great the only problem we had was the transportation from The Majestic Hotel to the airport
Excellent service from you guys. Brilliant trip enjoyed every moment - hotel was to die for, staff very friendly but not always in your face and always there if you needed help. Would definitely recommend the meal in the sky trip stunning views of Dubai in the evening.
Thanks to Bradley for his assistance and advice which made my trip a success.
Excellent service as always
We will be in touch shortly as we will be going again in April
Yesterday I recommended you to a friend intending to go to Australia later this year.
Very happy to use DialAFlight to book my flights. They go above and beyond to be helpful.
Thank you for the advice to take one’s meal on board. The snacks are neither healthy nor sustaining. They might be better to cut out food altogether and serve an extra round of hot drinks on flights longer than 2.5 hours.
Once again another brilliant trip organised by Amelia. Thanks for all your hard work!
I would not go anywhere else to book flights. Very friendly staff. Very attentive. Checking in before your trip to ensure you have everything. Would highly recommend to anyone.
Having been to Dubai before parenthood, we wanted to try it as a holiday choice with our one-year-old daughter Ella Rose. During our last visit, we enjoyed fine-dining restaurants, visited the malls, and drove a buggy over the sand dunes. On this occasion, our requirements had altered! We needed a hotel that had plenty to keep us occupied.
They don't do anything by halves in Dubai, and that is certainly true when it comes to hotels. You get great service, incredible food and drink, and the perfect atmosphere.
We stayed on The Palm peninsula for the first half of our break. Man-made at an estimated cost of $12billion, it has 30 beachfront hotels. It means you can get away from the bustle of the centre of Dubai but still be close to all the action. We chose the Anantara, which has striking sea views. It's not just the main beach you can enjoy either - there are several other smaller man-made ones dotted around the resort which were ideal for Ella Rose.
This resort ticked all the boxes - it was spotlessly clean, and there were plenty of loungers and towels to make sure guests had every opportunity to relax.
However, we soon discovered that being on holiday with a one-year-old means that you do not get the chance to sit down too often - no matter how many luxurious loungers there may be scattered around.
For those parents who want a bit of 'me' time, there's a kids' club for youngsters aged over four.
We liked the hotel's children's menu as it wasn't just everything with chips, but had dishes such as spaghetti bolognaise (which turned out to be a bit messy for small fingers but the waiting staff took it all in their stride), and healthier options including poached chicken with vegetables and mashed potato, which certainly went down well with Ella Rose.
The Beach House is a great place to sit at lunchtime and watch the world go by, and a definite dinner highlight was the Mekong restaurant, which offers a combination of Thai, Vietnamese and Chinese dishes.
For the second part of our holiday, we moved to the Per Aquum Desert Palm. We weren't sure what to expect, venturing inland, but I love horse-riding, so the idea of going to a hotel where they play polo matches was very appealing. There is a wonderful sense of calm as you are surrounded by the green fields of the 160-acre estate. It is a truly beautiful setting, with cascading flowers in abundance, and olive trees hundreds of years old imported from Italy.
We stayed in a spacious suite overlooking the polo fields. You might feel like you're in the middle of nowhere but you still get a great view of the Dubai skyline in the distance.
The country club vibe is helped by a varied events programme. We went to a 'Tipples and Cheese' evening, and the Vintage Friday Brunch at the Desert Palm must be among the best in Dubai. Starting with champagne and oysters at 12.30pm, the brunch goes on until 4pm, giving everyone the chance to make the most of all the sumptuous food and wine on offer.
Eating at the fine-dining Rare restaurant was a memorable experience as the food was exquisite. The restaurant specialises in steaks, but you'll find it difficult to choose between other dishes such as slowroasted duck breast with confit duck leg, or miso black cod.
The neighbouring Epicure restaurant dispenses with the usual buffet offering for breakfast and just does a la carte. You have to be strict with yourself not to be tempted by the amazing selection of fresh cakes and pastries.
To help you work off some of the excesses, there is a gym, the option of going horse-riding, or swimming a few lengths in the infinity pool. Meanwhile, the Lime Spa has an extensive menu of treatments. I had a blissfully relaxing Lime intuitive massage tailor-made to suit my needs.
And you don't need to worry about missing any of the action if there's a polo match on - the thermal beds overlook the field, giving you the perfect view while relaxing.
We took a tour of the estate for a closer look at the horses, and it meant Ella Rose could try sitting on one for the very first time.
It was quite something watching all the action from our balcony, hearing the thunder of hooves and the thwack of the polo mallet as it hit the ball, while we sat and enjoyed the sunshine. We fell in love with this real gem of a hotel.
Dubai showed you can still have a family holiday while preserving that 'grown-up' feeling. We came back refreshed and relaxed after some special family time together.
First published in the Daily Mail - November 2016
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