Your calls always answered within 5 rings.
Roy Copeland is a top man and did what he said when he said. If everyone's customer service was as good as his the world would be in better shape.
Your organisation and recommendations were first class. Delivered on everything.
Teddy is always excellent
Excellent service. Will use Tommy again
Wonderful Egyptian holiday. All flights, transfers, trips and hotels perfectly organised by yourselves
Ashleigh was first class and his customer service excellent - you can’t improve on that. We have already booked to go with DialAFlight again.
Disappointed with hotel selection, as the Rove, Dubai Marina, appeared to be a budget hotel.
It was our first time staying at the Rixos and it was like returning home. We cannot single out one member of staff as everyone engaged with our stay were first class. We had an amazing two weeks and did not want to leave. Thank you Bruce for yet another wonderful trip.
Robbie was amazing and planned everything for us. Very smooth clockwork-like process. Added our baby seat on plane plus car hire booking last minute as requested. Thank you again!
Connie was great, as always, with my travel arrangements!
Many thanks to Harvey again.
Used Chris Coulter for years, he always provides good service.
Superb as always, could never use anyone else
Jed organised a trip to Giza to see the new museum, travel by car to Alexandria with all the interesting history which was fab. Then 5 days at the Four Seasons, driving back to Cairo then a flight to Hurgarda with a 5 days stay at the Oberoi. This 12 day break gave us a cultural vist with relaxation at the end
Keep doing what you do best and special thanks to Ed
Always delighted to use Jamie and DialAFlight
There were a number of issues all caused by Etihad changing flight schedules, but Ray Taylor worked wonders in dealing with those complications and kept us well informed throughout. Great service, thanks.
Had a fabulous time as always. Thank you Kelly and the team. Looking forward to arranging another wonderful memory with you soon.
5 Star plus plenty! Gavin is a superstar.
Amazing trip - would definitely recommend Finley to all my friends and family
Chris was so helpful with everything and went the extra mile to accommodate me
A very good company to deal with and excellent communication.
First rate service as always. Thank you.
Nothing short of the best broker DialAFlight could ever ask for. Well done Ethan!
Always reliable and Lloyd's guidance on hotel was spot on
Another perfect trip booked through DialAFlight
Jamie recommended the 4 Seasons in Sharm El Sheikh. It was absolutely fantastic
Fantastic service by Dexter and the holiday was amazing! Thank you so much!
All fine, no problems at all
None better for service and the management of changes that are inevitable in international business
It has become the playground for celebrities and the destination for those looking for that little bit extra. Because Dubai is definitely extra.
It’s a chocolate gateau encased in gold leaf served on a diamond platter.
You struggle to find a burger that hasn't been improved with truffle and foie gras. Robert Cavalli has his own club. The buildings are taller, the shopping malls bigger, and everything, apart from the actual desert itself, is shinier.
However, I found myself positively surprised at the real gems I found among the oversized rhinestones. I discovered a lot of genuine hospitality once I scratched the surface.
I wanted to experience food that reflected Dubai. When I was recommended OKKU I raised an eyebrow. Japanese? Really? But I found everything at OKKU crafted to perfection and - of course - topped with truffle and foie gras.
My Dubai companion and I kicked off the evening with a cocktail masterclass by OKKU's top man John Leese, Middle East Head Bartender of the Year.
Despite it being years since I was a terrible bartender and a slightly better cocktail waitress, I managed to shake up some rather tasty drinks.
After John regained control of his shaker, we fell head over heels for his Hanafubuki cocktail, a twist on a classic Clover Club with gin, raspberries, peach liqueur and topped with bubbles.
The drinks were accompanied by edamame in a truffle teriyaki sauce which had me asking for a spoon.
And then the food. Highlights included: The 'O Style' Avocado Volcano, which was set alight in front of us. Usually I consider setting food on fire a bit naff - but in this case, I am prepared to make an exception.
A Yuzu-Saikyo Miso black cod stopped conversation and I lost my Wagyu beef virginity to what may be the finest piece of meat I have ever put in my mouth: cooked table-side on a hot Himalayan salt stone with garlic-soy and oroshi ponzu.
Other restaurants worth a visit: Hakkasan's Dubai venue offers a range of set menus, such as Taste of Hakkasan. Do not leave without having the Jasmine tea-smoked Wagyu beef ribs.
And don't miss the all-you-can-consume Friday brunch at Saffron at the Atlantis Hotel.
When the PWYTs (Pretty Wealthy Young Things) get bored of the couture shopping (Dubai is home to the world’s biggest mall – which has a footfall of 80million per year, and they are building another one) they get into watersports.
We spent an afternoon at Water Adventure Dubai, which offers everything from jetskiing and wakeboarding to fly fish rides. My Bond girl dreams were fulfilled when I found myself sitting inside the 'head' of a motorised shark, which speeds off across the surface at up to 50mph.
Dubai visitors who want to spend a day at the beach outside of their hotel are recommended to do so at a Beach Club. There are public beaches, such as Kite Beach, but you need to bring your own parasol/lounger/refreshments.
RIVA Beach was a welcome oasis of peace, located right on Palm Jumeirah. As well as a good lunch spot, it has the benefits of current-free water and gorgeous sunsets.
Many of the clubs in Dubai are names known around the world - Mahiki, Amika, Movida. We headed to Pacha - which, instead of importing their concept from London or Ibiza, has a distinctly Dubai flavour, which was very refreshing.
The evening starts with dinner - the Chilean sea bass was divine - served with a cabaret show, which mixes dancers, singers, a magician and acrobatic performances. The transition into a nightclub was seamless - suddenly we looked up and found ourselves in a club.
When I hear the name Robert Cavalli, I think of animal prints. Opulent yet tacky. However, Blasé could not be further from this, so don't let the fact that it's located within the Cavalli Club at the Fairmont Hotel deter you. Blasé is sexy, sleek and intimate. And they play live jazz, every night.
The drinks list is excellent, but bar manager James Estes is more than happy to go off menu to find exactly what you're looking for, and I was served an Espresso Martini which has only been bettered by two people - the man who invented it, Dick Bradsell, and his daughter Bea.
Tip: Have tissues ready when you hear the opening notes of Georgia On My Mind. I had makeup streaming down my face.
Another hidden gem, Nippon Bottle Company, which opened earlier this year, is another speakeasy-type venue worth ending a night in.
Hidden behind a bookcase in the lobby of Dusit Thani Dubai, it has an impressive list of Japanese whisky, and a nice, chilled atmosphere.
First published in the Mail Online - February 2016
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