Your calls always answered within 5 rings.
I have been using DialAFlight now for over 10 years. And In that time I have never had a bad word to say about Arthur or the company. Last year when I had some trouble with the hotel I booked in Thailand you sorted it all out while I was there. Top company that I will always be using.
Dylan was amazing at crafting our ideal holiday. Nothing was too much trouble for him to organise. Would highly recommend any time.
Thank you for making our trip so stress free!
Very streamlined process. Amazing service by Robbie and the team
Raj, Noah and Charles are all amazing!
Karl Patel was an absolute star, dealt with everything for me from beginning to end. Absolute stress and hassle free experience. Highly recommended. Keep up the good work
Great prices, fantastic support throughout and great communication. I was thrilled with the flights and my hotel which was so important to me being a first time solo traveller. Can’t wait to book my next trip with DialAFlight.
Mia was really good. Ringing before departure to check all was OK before we travelled was a nice touch. App was also great. Kept everything in one place. Currency converter was also useful
5 star service!
As always, exceptional service. Even though this was just a flight only booking all went smoothly and the phone call the day before departure is a nice gesture and much appreciated.
Every part of the trip was exactly as planned.
Amazing holiday booked through and recommended by DialAFlight
Regularly book flights through DialAFlight - Ryan and his team are exceptionally professional and will continue to book with them
Karl is amazing.
As ever, Sebastian provided excellent service and made sure everything went according to plan. I wouldn’t trust my travel plans to anyone else.
The flights are a nightmare with Lufthansa - no fault of your own. It takes off and lands in Larnaca and then on to Heathrow. That is because there is no availability according to Lufthansa to change a crew in Tel Aviv. Hard to believe!
A big thank you to Adrian Crolla for organising our family trip to Egypt and answering all our questions.
Ryan is the most helpful travel agent I know.
As usual no issues
Been using DialAFlight for years. They always come up tops. Great agents - Ross and Kirsty - and first class service.
Tammy was exceptional. Everything exceeded my expectations - I was a little anxious about travelling alone with my daughter, but honestly, everything was so seamless, I am still on a high.
Very supportive and timely information given. Reassurance when needed.
Geat service all round - thanks
This is my second holiday booked with DialAFlight. Not disappointed.
The trip was amazing and stress free, everything was on time with no delays. Itinerary was as stated and the private guide was amazing. Couldn't have asked for more. We had an amazing holiday
Ryan was helpful from the start to the finish.
Oscar was amazing to deal with - any information I needed he was always there
Everything was great. Would have been helpful to have been asked about meal preferences when booking
Very good trip and hotel was fabulous. They started renovating the hotel late last week but due to their expertise there was zero impact on us but you may bear this in mind for your future customers
Fantastic trip
What you have to under-stand,' a fellow guest says to me, 'is that Oman is the Scotland of the Middle East.'
We are on the Jabal Akhdar with vultures circling around us. The view below is a vast canyon of steep precipices and gorges mixed in with tiny villages clinging to the cliff side, surrounded by terraces cut into the rock.
With a cloudless sky, the air is desert-dry. We are at nearly 7,000-ft above sea level. The scenery is breathtaking and every bit as dramatic as the Scottish Highlands. For those who want to holiday in a quiet part of the Middle East without being overwhelmed by bling, Oman offers a serene (and safe) option.
In 1986, Charles and Diana flew by helicopter to this spot to spend the day in glorious isolation. Did it remind the royal pair of Balmoral? Thirty years on, there's a luxury hotel here and the view has been accessorised with a palatial spa, fountains and gardens, cocktails and gourmet food.
The Anantara Al Jabal Al Akhdar hotel is owned by the Oman army's pension fund and featured in the BBC series Best Hotels In The World.
The guests include Western ex-pats from the UAE, as well as Middle Eastern families, in search of temperate temperatures.
High altitude, cool climate
The royal picnic spot has become a terrace with a glass balcony, sofas and a fire-pit, while a cocktail trolley is wheeled out for sunset when the mountains turn a rosy pink.
The hotel has also thoughtfully provided blankets – temperatures can veer towards the Scottish and it's always about 15 degrees lower than in the capital, Muscat, two hours away. A combination of sunglasses and down jackets is the sartorial norm.
The scenery is dramatic but the atmosphere is calm. Oman's citizens - all 4.6million of them - belong to the gentle Ibadi practice of Islam. Oman has oil, but it has always been one of the most understated parts of the Middle East.
The Anantara is very luxurious, with 82 rooms that face the cliff, full of power showers and kingsize beds. Oman is famous for its marble and there's plenty of it on display. There are also 33 spacious villas, some of which have private pools.
An enjoyable blend of glamour and lycra-based activity, this is a hotel with its own via ferrata - an abseiling and zip-lining route that sees adventurous guests popping out by the infinity swimming pool after a couple of hours.
There's also a two-hour walk between a series of deserted villages, involving rock scrambles and balancing along narrow waterways. But it's worth it. We walk in the middle of steep terraces used by farmers to cultivate roses which have an intensity of scent that's famous.
We also see walnut and pomegranate trees, a reed-fringed spring and, as we inch around a rock with a sheer fall below, a tiny waterfall, fed by the short period of rain that usually comes in February or March.
In the 1950s, the children who lived here faced a three-hour climb to get to school. But only a handful of people live in the villages these days. Most have built new homes in the hills above the hotel, but come back to farm the land.
The ancient houses are still there, with mud walls and beams made from juniper wood.
Centuries-old irrigation
Jabal Akhdar translates as Green Mountain, but the terraces are looking a bit parched, despite an ingenious water canal irrigation system called falaj that the farmers use and which has been developed over centuries. A desalination plant is being built to help the farmers.
Back at the hotel, on Diana Point, as it is known, I fall into conversation with Andrew Bickerdike, who lived in Oman in the 1990s when he served with the Sultan's armed forces and was back on Jabal Akhdar for the first time since then. He says: 'Getting up here on the small local tracks took the best part of a day back then.'
On our last morning, there's a misty start to the day and clouds gather. Finally, a few drops of rain turn into a downpour.
Instantly, you can tell who is Omani and who comes from the real Scotland. Out on Diana Point, whole families are huddled under umbrellas, in a state between gratitude and amusement.
'We've never seen rain in Oman before,' say a young Omani couple as they pull the hoods up on their puffer jackets.
First published in the Mail on Sunday - June 2019
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