Your calls always answered within 5 rings.
Stuart is a great travel consultant
Fantastic personal experience
Eve Emmott did a wonderful job organising our holiday. She was very knowledgeable about different destinations and we had the most wonderful time - thank you so much.
Will book with you again
Noah is a brilliant agent!
A wonderful service and Roger looked after us so well. BA assistance was magical with no queuing and perfect for my elderly mother. It also worked well in Cape Town. I shall definitely be using you again and recommending you to friends.
Everything worked out as planned. Great 5 star service.
As usual, everything went to plan, thank you.
Stress free, confidence - giving. Great personal service, very efficient and knowledgeable. Bill Naylor and his team go beyond the call of duty.
Nick was exceptional as always and it was a smooth trip for my 91-year-old father across two continents!
Made booking and organising a trip so easy - thankyou!
Great service as usual
I have already recommended Michelle at DialAFlight to a few friends and in the future will be my first choice
All the travelling went as planned. Many thanks.
All queries dealt with immediately and could not wish for a better service. We will be using you again later in the year.
Very professional and helpful choosing the best flight as customer requests
The whole process was stress free
Russell was unbelievably helpful and we're very grateful for his help over our trip to S. Africa.
Absolutely brilliant holiday - all went very smoothly - I will use you guys again
Brilliant as usual! Helen and team are the best!
Great support from Owen throughout.
Brilliant. Great recommendations and caring efficient service once again. 10/10
Cameron and team did a truly brilliant job. Just great to hand our dream itinerary to true professionals and then just get on with enjoying our offbeat holiday in South Africa.
Everything worked perfectly. Eve at DialAFlight was very attentive and helpful. I would always recommend her, plus everyone else I have spoken to in the company.
Thanks Teddy - great service
Raj always does an outstanding 'customer focused’ job.
My experience with Kelly was excellent. Advising, supporting all the way until the end of the trip. I felt safe and enjoyed my special trip with my daughters. Thank you so much and I hope we will have other wonderful trips to plan together in the near future
Excellent support from Justin
DialAFlight were brilliant but I cannot say the same for British Airways who were awful. On the trip out from Manchester - Heathrow -Cape Town (premium economy) they ran out of choices and offered us Gnocchi. The stewardesses were obviously in training and were quite useless. They ran out of choices for us at breakfast too. On the return journey we went to check in at Cape Town and were told the plane had been overbooked and they didn't have any seats left but they would ring London but we may have to fly the following day. After half an hour wait we were told we did have seats, one in premium and one in economy. The World's Favourite Airline? I don't bloody well think so. We will never fly British Airways again but stuck to KLM or Air France in future.
Yet again Larry pulled out all the stops and arranged our trip to South Africa at short notice
What you have to under-stand,' a fellow guest says to me, 'is that Oman is the Scotland of the Middle East.'
We are on the Jabal Akhdar with vultures circling around us. The view below is a vast canyon of steep precipices and gorges mixed in with tiny villages clinging to the cliff side, surrounded by terraces cut into the rock.
With a cloudless sky, the air is desert-dry. We are at nearly 7,000-ft above sea level. The scenery is breathtaking and every bit as dramatic as the Scottish Highlands. For those who want to holiday in a quiet part of the Middle East without being overwhelmed by bling, Oman offers a serene (and safe) option.
In 1986, Charles and Diana flew by helicopter to this spot to spend the day in glorious isolation. Did it remind the royal pair of Balmoral? Thirty years on, there's a luxury hotel here and the view has been accessorised with a palatial spa, fountains and gardens, cocktails and gourmet food.
The Anantara Al Jabal Al Akhdar hotel is owned by the Oman army's pension fund and featured in the BBC series Best Hotels In The World.
The guests include Western ex-pats from the UAE, as well as Middle Eastern families, in search of temperate temperatures.
High altitude, cool climate
The royal picnic spot has become a terrace with a glass balcony, sofas and a fire-pit, while a cocktail trolley is wheeled out for sunset when the mountains turn a rosy pink.
The hotel has also thoughtfully provided blankets – temperatures can veer towards the Scottish and it's always about 15 degrees lower than in the capital, Muscat, two hours away. A combination of sunglasses and down jackets is the sartorial norm.
The scenery is dramatic but the atmosphere is calm. Oman's citizens - all 4.6million of them - belong to the gentle Ibadi practice of Islam. Oman has oil, but it has always been one of the most understated parts of the Middle East.
The Anantara is very luxurious, with 82 rooms that face the cliff, full of power showers and kingsize beds. Oman is famous for its marble and there's plenty of it on display. There are also 33 spacious villas, some of which have private pools.
An enjoyable blend of glamour and lycra-based activity, this is a hotel with its own via ferrata - an abseiling and zip-lining route that sees adventurous guests popping out by the infinity swimming pool after a couple of hours.
There's also a two-hour walk between a series of deserted villages, involving rock scrambles and balancing along narrow waterways. But it's worth it. We walk in the middle of steep terraces used by farmers to cultivate roses which have an intensity of scent that's famous.
We also see walnut and pomegranate trees, a reed-fringed spring and, as we inch around a rock with a sheer fall below, a tiny waterfall, fed by the short period of rain that usually comes in February or March.
In the 1950s, the children who lived here faced a three-hour climb to get to school. But only a handful of people live in the villages these days. Most have built new homes in the hills above the hotel, but come back to farm the land.
The ancient houses are still there, with mud walls and beams made from juniper wood.
Jabal Akhdar translates as Green Mountain, but the terraces are looking a bit parched, despite an ingenious water canal irrigation system called falaj that the farmers use and which has been developed over centuries. A desalination plant is being built to help the farmers.
Back at the hotel, on Diana Point, as it is known, I fall into conversation with Andrew Bickerdike, who lived in Oman in the 1990s when he served with the Sultan's armed forces and was back on Jabal Akhdar for the first time since then. He says: 'Getting up here on the small local tracks took the best part of a day back then.'
On our last morning, there's a misty start to the day and clouds gather. Finally, a few drops of rain turn into a downpour.
Instantly, you can tell who is Omani and who comes from the real Scotland. Out on Diana Point, whole families are huddled under umbrellas, in a state between gratitude and amusement.
'We've never seen rain in Oman before,' say a young Omani couple as they pull the hoods up on their puffer jackets.
First published in the Mail on Sunday - June 2019
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