We always feel really confident and reassured when we use DialAFlight. We appreciate the last minute phone call to check we’re happy and have everything we need for our journey. We are so impressed and grateful for the individual attention we get from our ‘own’ representative, who knows our plans, has our travel history and requirements to hand and understands our needs. This personal and reliable service is, in our opinion, second to none!
Megan went above and beyond to get us the deal we wanted and to support us through our difficulties with PCR testing. We had a wonderful holiday in the fabulous Waldorf Palm Jumeriah Dubai. The half board package was brilliant.
Shane has been great as always. Helped us change the trip twice. I recommend him to all my friends….
Experience was extremely hassle free and the staff were very helpful and accommodating
Another excellent service provided by Tristan
Thanks to Marcus we finally managed a fabulous trip!
Excellent service, thank you Debbie for all your help
Lucas is exceptional, always supportive and inventive
Great service. I have insisted that my company now use you for all our travel requirements.
Excellent sService thank you. Will definitely recommend to friends and family
Whenever l needed more information there was always someone able to help. I am one happy client
The whole experience of booking with DialAFlight was excellent from start to finish. We also felt very reassured that if there were any issues you would be there for us
Excellent service, can’t fault them.
Daniel is a legend. I can honestly say that I felt so reassured from beginning to end just knowing that if anything went wrong that Daniel would be at the end of an email to support me. It literally gave me that added confidence that I needed. He is such a professional but also has the ability to be able to add that much needed personal touch, which is why I go back to him every time the people that I know need flights.
Outstanding customer service by Bruce. I'll NEVER look elsewhere.
Fantastic service as ever - many thanks to Gino and the team
Everything went very smoothly, picked up at the airport in a Tesla 4x4 and transported to the Le Meridien Hotel where we were given the Royal Suite for our stopover. Our thanks to Bruce for his organisation skills.
Thank you Shelly - you made our dream holiday come real. Definitely see you soon.
Could not have done more. Outstanding service.
Amazing service from Wayne - thank you!
Very friendly and always helpful
Big thanks to Isaac for another great trip. I was very apprehensive about a holiday after covid but Isaac answered all my questions and put me at ease. Definitely have the travel bug again.
Very flexible as had to move holiday at least three times - they spent a lot of time planning different moves on our behalf and would like to thank Sarah for all her time and patience. Had a great holiday.
Sean has been amazing
Lee was fantastic as always!
Reid always finds the best deals and makes booking a holiday very easy. We will be booking many many more holidays with you.
Great customer service - honest and trustworthy. Never been disappointed.
Another fabulous holiday recommended by Ben at DialAFlight. I can’t recommended him enough. He listens to what you want and delivers every time. Every detail is considered which results in a first class holiday.
Dom and the team always look after me. Been using him for over 10 years.
Fantastic service, hands down the best service from any travel company
What you have to under-stand,' a fellow guest says to me, 'is that Oman is the Scotland of the Middle East.'
We are on the Jabal Akhdar with vultures circling around us. The view below is a vast canyon of steep precipices and gorges mixed in with tiny villages clinging to the cliff side, surrounded by terraces cut into the rock.
With a cloudless sky, the air is desert-dry. We are at nearly 7,000-ft above sea level. The scenery is breathtaking and every bit as dramatic as the Scottish Highlands. For those who want to holiday in a quiet part of the Middle East without being overwhelmed by bling, Oman offers a serene (and safe) option.
In 1986, Charles and Diana flew by helicopter to this spot to spend the day in glorious isolation. Did it remind the royal pair of Balmoral? Thirty years on, there's a luxury hotel here and the view has been accessorised with a palatial spa, fountains and gardens, cocktails and gourmet food.
The Anantara Al Jabal Al Akhdar hotel is owned by the Oman army's pension fund and featured in the BBC series Best Hotels In The World.
The guests include Western ex-pats from the UAE, as well as Middle Eastern families, in search of temperate temperatures.
High altitude, cool climate
The royal picnic spot has become a terrace with a glass balcony, sofas and a fire-pit, while a cocktail trolley is wheeled out for sunset when the mountains turn a rosy pink.
The hotel has also thoughtfully provided blankets – temperatures can veer towards the Scottish and it's always about 15 degrees lower than in the capital, Muscat, two hours away. A combination of sunglasses and down jackets is the sartorial norm.
The scenery is dramatic but the atmosphere is calm. Oman's citizens - all 4.6million of them - belong to the gentle Ibadi practice of Islam. Oman has oil, but it has always been one of the most understated parts of the Middle East.
The Anantara is very luxurious, with 82 rooms that face the cliff, full of power showers and kingsize beds. Oman is famous for its marble and there's plenty of it on display. There are also 33 spacious villas, some of which have private pools.
An enjoyable blend of glamour and lycra-based activity, this is a hotel with its own via ferrata - an abseiling and zip-lining route that sees adventurous guests popping out by the infinity swimming pool after a couple of hours.
There's also a two-hour walk between a series of deserted villages, involving rock scrambles and balancing along narrow waterways. But it's worth it. We walk in the middle of steep terraces used by farmers to cultivate roses which have an intensity of scent that's famous.
We also see walnut and pomegranate trees, a reed-fringed spring and, as we inch around a rock with a sheer fall below, a tiny waterfall, fed by the short period of rain that usually comes in February or March.
In the 1950s, the children who lived here faced a three-hour climb to get to school. But only a handful of people live in the villages these days. Most have built new homes in the hills above the hotel, but come back to farm the land.
The ancient houses are still there, with mud walls and beams made from juniper wood.
Jabal Akhdar translates as Green Mountain, but the terraces are looking a bit parched, despite an ingenious water canal irrigation system called falaj that the farmers use and which has been developed over centuries. A desalination plant is being built to help the farmers.
Back at the hotel, on Diana Point, as it is known, I fall into conversation with Andrew Bickerdike, who lived in Oman in the 1990s when he served with the Sultan's armed forces and was back on Jabal Akhdar for the first time since then. He says: 'Getting up here on the small local tracks took the best part of a day back then.'
On our last morning, there's a misty start to the day and clouds gather. Finally, a few drops of rain turn into a downpour.
Instantly, you can tell who is Omani and who comes from the real Scotland. Out on Diana Point, whole families are huddled under umbrellas, in a state between gratitude and amusement.
'We've never seen rain in Oman before,' say a young Omani couple as they pull the hoods up on their puffer jackets.
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