Your calls always answered within 5 rings.
Very professional and friendly. Ash always does his best to sort out your travel requirements.
Used DialAFlight for some years, always good and reliable.
Another first class trip organised by Theo.
We had another fantastic holiday and everything went smoothly. We took our son and his wife to Abu Dhabi and Dubai and they were amazed by the fabulous hotels Darryl and his team arranged for us
Fantastic as always. Kennedy always delivers, 5 Star Service!
All good, thanks
Great trip, thanks to Oscar for organising
Rebecca is fantastic, she has been so helpful and efficient right from our first conversation. A fantastic service, truly over the moon!
Amazing service and quality of the hotels. Third time I've used DialAFlight and will continue to use them in future
Brilliant staff - always helpful
DialAFlight always delivers
Well done to Finley.
Hannah was incredibly helpful from start to finish. And I have recommended to my friends and family
A late change in travel date due to illness in the family was handled really well by Billy. Hotel was fantastic
Wayne and Spencer were very helpful. I always feel we are in safe hands when booking a holiday through DialAFlight
Chris organised our perfect family holiday to Dubai's Palm Tree Court. Exceptional service, nothing is too much trouble for him. We have been booking with DialAFlight for 20 years plus and will continue to do so.
Really happy with the service overall and have already recommended to friends and family.
Great service from Milo, thank you
Lovely to have the reassurance of booking with you. Thank you Tommy
Spencer was brilliant. Sorted out special assistance for our elderly mum and early check in which helped us to settle her in tremendously, thank you
Very straightforward, all extremely good as usual. Many thanks!
Car pick up on arrival could be made seamless by sending a message by Whats up confirming the driver arrival, a photo identification would also be helpful.
Thank you! Five stars
I travel a lot and this was the best service I have ever received. It was a complicated booking and the skill and patience shown by several members of the team was absolutely superb.
I received excellent customer service from your team
We had an excellent holiday - all your arrangements and transfers worked like clockwork. We cannot thank you enough!
You always do the best you can for us Des. The weather was fab and Ras Al Khaimah has changed so much in 3 years since our last visit. Room in hotel was fab too. Once again thanks.
I have used Ashley a few times and he has always provided excellent service
All good. 5 stars
Another excellent trip - both in the recommendations and in the execution.
If we build it they will come' could be the mantra of the overarchingly ambitious project that is Dubai.
My first visit in 2002 was a stopover from Afghanistan where I'd been reporting for ITN. We were awed by the scale and luxury. We drank lurid cocktails at a swim-up bar and watched dredgers spraying arcs of sand into the sea. Someone said they were creating a huge island, the shape of a date palm. The idea seemed so fantastical as to be unbelievable.
Through audacity, far-sighted-ness and an ability to hold its nerve through the financial crash, Dubai has created a futuristic mega-city that's now the fourth largest tourist draw on Earth.
If visitors ask to see the 'real' Dubai, they're pointed towards The Creek, where wooden boats once fished the saltwater inlet and traders from India and East Africa supplied souks on the water's edge. There, visitors are assured, they can still find authentic heritage. But the Creek is being transformed. Tourist boats still chug down the waterway but today they're spotting super-yachts and giddying construction projects.
And its centrepiece, sitting long and low on the waterfront, is one of the most ambitious and high-end hotels to date - the Palazzo Versace. Imagine fusing the most flamboyant Italian fashion house with the pulsating emporium of wealth and ambition which is Dubai. You might picture the result as a fest of gaudy excess.
ITALIAN MASTERPIECE
Yet the Palazzo Versace, a vast neoclassical construction that resembles a 16th Century Italian palace is, dare I say, subtle and tasteful amid gold and glass skyscrapers that pierce the clouds all over town. It may be restrained in Dubai terms, but it's not low-key. The entrance has striking high ceilings, and a huge glass frontage overlooking the water.
There's the vast mosaic on the floor, made up of more than a million pieces and the size of an Olympic swimming pool, beyond which there is, well, an Olympic-size swimming pool.
And marble everywhere. Then there are the furnishings. Every single piece of furniture and fabric in the hotel's 215 rooms and suites is designed and tailor-made by the House of Versace.
At this point I may have been reviewing the wisdom of bringing my three pre-teenage boys along. I wouldn't let them walk past a Versace store at home for fear they'd cause costly damage; now they were effectively living in one.
Yet, from the off they rose to the challenge. They might have spent the whole first day in their vast room playing with a console that created mood lighting and operated the curtains had our butler (yes, really) not offered them a hotel tour.
They discovered the central infinity pool is for adults only but as there are two other huge pools, it wasn't exactly a hardship.
They were quickly on first name terms with most of the staff. They struck up a friendship with a Malaysian chef who sent over duck pancakes each time we ate at the fantastic buffet.
A DESERT ADVENTURE
We swerved the famed shopping malls (some the size of 50 football pitches), instead heading to the desert in search of adventure. Our guide, Saleh, looked incongruous in the marble foyer in a huge pair of desert boots, as did his 4x4 among the Ferraris and Bentleys outside.
But half an hour later the skyscrapers had given way to sand dunes and we were spotting oryx resting in the evening sun.
That was the calm before the sand storm as the dune bashing began: this is a sort of do-it-yourself rollercoaster where your vehicle climbs to the top of a dune, then lurches perilously down the other side.
Another day trip was to a water park where my children sought out the scariest rides. As a gift to myself, for surviving, we had dinner in the Palazzo Versace's Enigma restaurant. The restaurant showcases top chefs from around the world. Each comes for a three or four-month stay. We were fed by Quique Dacosta, who has a three-star Michelin restaurant near Alicante. It was an incredible sensory experience.
This hotel is the centrepiece of what Dubai calls its 'Culture Village'. If you think culture and Dubai don't belong in the same sentence, that's to underestimate its incredible vision. In a few years Dubai will have an opera house to rival Sydney's.
So could this centre of conspicuous consumption become a destination for art and culture tourism? You wouldn't bet against it. After all it's not as farfetched as building a giant island shaped like a palm tree in the Arabian Gulf.
First published in the Daily Mail - March 2017
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