Your calls always answered within 5 rings.
Ryan is the most helpful travel agent I know.
As usual no issues
Been using DialAFlight for years. They always come up tops. Great agents - Ross and Kirsty - and first class service.
Tammy was exceptional. Everything exceeded my expectations - I was a little anxious about travelling alone with my daughter, but honestly, everything was so seamless, I am still on a high.
Very supportive and timely information given. Reassurance when needed.
Geat service all round - thanks
This is my second holiday booked with DialAFlight. Not disappointed.
The trip was amazing and stress free, everything was on time with no delays. Itinerary was as stated and the private guide was amazing. Couldn't have asked for more. We had an amazing holiday
Ryan was helpful from the start to the finish.
Oscar was amazing to deal with - any information I needed he was always there
Everything was great. Would have been helpful to have been asked about meal preferences when booking
Very good trip and hotel was fabulous. They started renovating the hotel late last week but due to their expertise there was zero impact on us but you may bear this in mind for your future customers
Fantastic trip
Thanks Bradley for your excellent service. Not sure if you had anything to do with the complimentary room upgrades at the hotels. Had a great time!
Rupert and the team organisee our annual holidays which always live up to our expectations. Even though we have looked around DAF are always right on price but the best on service. We recommend friends to check DAF out and they report the same fantastic service. Keep up the great work.
Thanks to Robert and his team. I'm grateful for his continued support.
We had a great time and Isaac was so very helpful during the whole process
Cody Philips was fab, really responsive and helpful. The only thing I would say is that the Elevate car that came to pick us up was too small, it couldn’t fit 3 suitcases in the boot and so one had to go on the front seat and all 3 of us had to cram in the back all the way back to Abu Dhabi.
Great holiday. Everything went like clockwork. Really impressed with hotel, facilities, food and flights. Also reassuring to have the back up of a person to call, just in case.
Great job from Donovan yet again.
Grant never fails to recommend and organise our trips to be the best possible. We had a wonderful trip for my husband's 60th birthday with our daughters and partners. The hotel was amazing.
Edward was absolutely brilliant. He contacted me before the holiday to check everything was OK and quickly returned any calls. It's the second time I have travelled with DialAFlight and the service has been excellent.
Excellent service from a very professional and knowledgeable company - well done Stan
The hotel suggestion was 1st class. The holiday was amazing. Have used DialAFlight for 4 years now and will continue to do so.
All the plans worked perfectly and both Adrian and Harry were ready and available if we experienced problems
Very happy with all the advice and help provided by Dale. He found us the perfect holiday and checked in regularly to make sure we didn’t have outstanding queries. I would highly recommend DialAFlight to friends and relatives.
Andrew was extremely helpful and he checked about flight issues with British Airways and kept us fully informed
I have booked with DialAFlight so many times and recommend them to family and friends. Kennedy always books exactly what I need and her attention to detail is amazing
Needed to come home a day early. And Kelly managed to sort flights out straight away. Very helpful - it took all the stress away for us. Many thanks for all your help.
Only booked a flight but everything was good
If we build it they will come' could be the mantra of the overarchingly ambitious project that is Dubai.
My first visit in 2002 was a stopover from Afghanistan where I'd been reporting for ITN. We were awed by the scale and luxury. We drank lurid cocktails at a swim-up bar and watched dredgers spraying arcs of sand into the sea. Someone said they were creating a huge island, the shape of a date palm. The idea seemed so fantastical as to be unbelievable.
Through audacity, far-sighted-ness and an ability to hold its nerve through the financial crash, Dubai has created a futuristic mega-city that's now the fourth largest tourist draw on Earth.
If visitors ask to see the 'real' Dubai, they're pointed towards The Creek, where wooden boats once fished the saltwater inlet and traders from India and East Africa supplied souks on the water's edge. There, visitors are assured, they can still find authentic heritage. But the Creek is being transformed. Tourist boats still chug down the waterway but today they're spotting super-yachts and giddying construction projects.
And its centrepiece, sitting long and low on the waterfront, is one of the most ambitious and high-end hotels to date - the Palazzo Versace. Imagine fusing the most flamboyant Italian fashion house with the pulsating emporium of wealth and ambition which is Dubai. You might picture the result as a fest of gaudy excess.
ITALIAN MASTERPIECE
Yet the Palazzo Versace, a vast neoclassical construction that resembles a 16th Century Italian palace is, dare I say, subtle and tasteful amid gold and glass skyscrapers that pierce the clouds all over town. It may be restrained in Dubai terms, but it's not low-key. The entrance has striking high ceilings, and a huge glass frontage overlooking the water.
There's the vast mosaic on the floor, made up of more than a million pieces and the size of an Olympic swimming pool, beyond which there is, well, an Olympic-size swimming pool.
And marble everywhere. Then there are the furnishings. Every single piece of furniture and fabric in the hotel's 215 rooms and suites is designed and tailor-made by the House of Versace.
At this point I may have been reviewing the wisdom of bringing my three pre-teenage boys along. I wouldn't let them walk past a Versace store at home for fear they'd cause costly damage; now they were effectively living in one.
Yet, from the off they rose to the challenge. They might have spent the whole first day in their vast room playing with a console that created mood lighting and operated the curtains had our butler (yes, really) not offered them a hotel tour.
They discovered the central infinity pool is for adults only but as there are two other huge pools, it wasn't exactly a hardship.
They were quickly on first name terms with most of the staff. They struck up a friendship with a Malaysian chef who sent over duck pancakes each time we ate at the fantastic buffet.
A DESERT ADVENTURE
We swerved the famed shopping malls (some the size of 50 football pitches), instead heading to the desert in search of adventure. Our guide, Saleh, looked incongruous in the marble foyer in a huge pair of desert boots, as did his 4x4 among the Ferraris and Bentleys outside.
But half an hour later the skyscrapers had given way to sand dunes and we were spotting oryx resting in the evening sun.
That was the calm before the sand storm as the dune bashing began: this is a sort of do-it-yourself rollercoaster where your vehicle climbs to the top of a dune, then lurches perilously down the other side.
Another day trip was to a water park where my children sought out the scariest rides. As a gift to myself, for surviving, we had dinner in the Palazzo Versace's Enigma restaurant. The restaurant showcases top chefs from around the world. Each comes for a three or four-month stay. We were fed by Quique Dacosta, who has a three-star Michelin restaurant near Alicante. It was an incredible sensory experience.
This hotel is the centrepiece of what Dubai calls its 'Culture Village'. If you think culture and Dubai don't belong in the same sentence, that's to underestimate its incredible vision. In a few years Dubai will have an opera house to rival Sydney's.
So could this centre of conspicuous consumption become a destination for art and culture tourism? You wouldn't bet against it. After all it's not as farfetched as building a giant island shaped like a palm tree in the Arabian Gulf.
First published in the Daily Mail - March 2017
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