Your calls always answered within 5 rings.
Only ever use you for our long haul flights. Jamie is an excellent provider for our requirements.
Nadia was amazing. Recommended and booked us a great hotel
Always exceptional service from Darryll
Thanks Arthur - had a fab time!
A huge thank you to Tara and the team for sorting out the hotel which contacted us saying we needed to vacate before the end of our stay as they needed the building back. Tara reassured me not to worry and they moved us to a different hotel. I'm sure the team worked incredibly hard to make this happen behind the scenes for which my family and I are grateful
I have built up a relationship over time with Marie. She knows exactly the type of holidays and accommodation I like and I end up selecting her recommendations on a regular basis. As a consequence I often recommend DialAFlight to family and friends.
Everything went as planned, nothing too much trouble. Had a fantastic holiday, many thanks to Isaac who was very helpful.
As usual Zoe did everything she said she would on the phone. Thank you. We will be contacting you for our 2026 holiday.
I’ve dealt with George Burke twice. Once to Jamaica and this year to Dubai. Both amazing holidays. Brilliant customer service and an excellent person to deal with. No hassle. It was so smooth I thought I was missing something!
As always another great trip booked by Ash.
Philippa booked the perfect stay for us, the hotel was brilliant and the flight times worked out well. You aways pull together the best holidays and now know our family and what we like so well.
I had my first solo trip and it was very well planned - I had the best time. Everything flowed and I had no stress.
Excellent once again. Thank you.
Faultless service
Amazing hotel recommended by Lloyd as always
Lauren Canning always delivers top level service, hence why we always book with her
I would not fly with BA again. Extremely poor like being on Easyjet
Great help from Ashley getting our seats and checking us in online
A huge thank you to the wonderful Riley Ranson. What a star! Our holiday was superb!
Jamie was exceptional - from the jaws of despair he managed to book us an amazing trip to Dubai within 2 hours.
Excellent organisation - Julie is our go to person for all our flights
I really appreciate having someone on the end of the phone. You never wait long and everyone is helpful and enthusiastic.
Great service, very impressed .
Great service from Ray Taylor. Thanks.
Fab week in Dubai as usual.
Just perfect service and friendly, too.
Another perfect holiday, seamlessly organised by Kylie. Five star service as always! Looking forward to organising the next.
Mark's team always deliver!
DialAFlight are a very reliable company to use for holidays. I’ve always found them to be efficient and well organised with great customer service
Thank you Ellie for your help and patience throughout. Our trip went very well. The assistance there and back was absolutely as you explained. We will certainly be travelling with you again due to our positive experience.
If we build it they will come' could be the mantra of the overarchingly ambitious project that is Dubai.
My first visit in 2002 was a stopover from Afghanistan where I'd been reporting for ITN. We were awed by the scale and luxury. We drank lurid cocktails at a swim-up bar and watched dredgers spraying arcs of sand into the sea. Someone said they were creating a huge island, the shape of a date palm. The idea seemed so fantastical as to be unbelievable.
Through audacity, far-sighted-ness and an ability to hold its nerve through the financial crash, Dubai has created a futuristic mega-city that's now the fourth largest tourist draw on Earth.
If visitors ask to see the 'real' Dubai, they're pointed towards The Creek, where wooden boats once fished the saltwater inlet and traders from India and East Africa supplied souks on the water's edge. There, visitors are assured, they can still find authentic heritage. But the Creek is being transformed. Tourist boats still chug down the waterway but today they're spotting super-yachts and giddying construction projects.
And its centrepiece, sitting long and low on the waterfront, is one of the most ambitious and high-end hotels to date - the Palazzo Versace. Imagine fusing the most flamboyant Italian fashion house with the pulsating emporium of wealth and ambition which is Dubai. You might picture the result as a fest of gaudy excess.
ITALIAN MASTERPIECE
Yet the Palazzo Versace, a vast neoclassical construction that resembles a 16th Century Italian palace is, dare I say, subtle and tasteful amid gold and glass skyscrapers that pierce the clouds all over town. It may be restrained in Dubai terms, but it's not low-key. The entrance has striking high ceilings, and a huge glass frontage overlooking the water.
There's the vast mosaic on the floor, made up of more than a million pieces and the size of an Olympic swimming pool, beyond which there is, well, an Olympic-size swimming pool.
And marble everywhere. Then there are the furnishings. Every single piece of furniture and fabric in the hotel's 215 rooms and suites is designed and tailor-made by the House of Versace.
At this point I may have been reviewing the wisdom of bringing my three pre-teenage boys along. I wouldn't let them walk past a Versace store at home for fear they'd cause costly damage; now they were effectively living in one.
Yet, from the off they rose to the challenge. They might have spent the whole first day in their vast room playing with a console that created mood lighting and operated the curtains had our butler (yes, really) not offered them a hotel tour.
They discovered the central infinity pool is for adults only but as there are two other huge pools, it wasn't exactly a hardship.
They were quickly on first name terms with most of the staff. They struck up a friendship with a Malaysian chef who sent over duck pancakes each time we ate at the fantastic buffet.
A DESERT ADVENTURE
We swerved the famed shopping malls (some the size of 50 football pitches), instead heading to the desert in search of adventure. Our guide, Saleh, looked incongruous in the marble foyer in a huge pair of desert boots, as did his 4x4 among the Ferraris and Bentleys outside.
But half an hour later the skyscrapers had given way to sand dunes and we were spotting oryx resting in the evening sun.
That was the calm before the sand storm as the dune bashing began: this is a sort of do-it-yourself rollercoaster where your vehicle climbs to the top of a dune, then lurches perilously down the other side.
Another day trip was to a water park where my children sought out the scariest rides. As a gift to myself, for surviving, we had dinner in the Palazzo Versace's Enigma restaurant. The restaurant showcases top chefs from around the world. Each comes for a three or four-month stay. We were fed by Quique Dacosta, who has a three-star Michelin restaurant near Alicante. It was an incredible sensory experience.
This hotel is the centrepiece of what Dubai calls its 'Culture Village'. If you think culture and Dubai don't belong in the same sentence, that's to underestimate its incredible vision. In a few years Dubai will have an opera house to rival Sydney's.
So could this centre of conspicuous consumption become a destination for art and culture tourism? You wouldn't bet against it. After all it's not as farfetched as building a giant island shaped like a palm tree in the Arabian Gulf.
First published in the Daily Mail - March 2017
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