Your calls always answered within 5 rings.
We had a great trip and the tours were excellent.
Would be helpful if BA provided a proper reference for connecting flights to allow for online check-in.
Totally dependable, professional, friendly service and a trusted source of advice.
Very good service and even knew we had a problem with a missed connection, without us contacting them, and offered assistance. The service is excellent and having the peace of mind that you have a real person available to assist is very reassuring.
As always Gavin was amazing. Helpful, attentive and customer focused
Very informative, helpful and knowledgeable about my route and all worked out well … many thanks to Chris Briggs
Ivor provided ecellent service at all times, no hesitation in using again and recommending Thank you
I‘ve had nothing but good experiences with DialAFlight.
All went according to plan. Many thanks to the team at DialAFlight
Jamie was exceptionally helpful but was unable to get BA to account for their fault.
Iberia flight a disaster
Great job again Amelia
Amazing holiday - would recommend
I have bought my ticket to Brasil every year from you and with Jake Chudasama. Would not change anything. He is very attentive, helpful and nothing is a problem when I have a few questions.
The whole trip went like clockwork and the tour company in Peru were excellent - so helpful and friendly. All the hotels were very comfortable and the receptionists were very helpful with all our requests. Our guides were all so knowledgeable and pickups were always on time. A most memorable holiday.
Doug is always very helpful when we have complicated long haul flights to book.
Thank you Samuel - you were brilliant as always in finding a reasonable priced ticket. Looking forward to booking again later this year.
Another perfect adventure put together by Libby
Thank you Vinnie and team for 10/10 service.
We had some problems on our return transfer, however this was not a direct result of DialAFlight and a problem with the airline
Despite being a Canadian on this tour which came with a few unexpected and frustrating changes, Guy did a great job with communication and answering questions. Thanks for everything to ensure a great reunion with my friends.
Ash Pankhania was excellent - he guided me through my options and worked quickly and efficiently to get me booked and on my flights. Communication following my reservation was also excellent and I will certainly book through you again
A hassle free way to organise what was a fairly complicated trip.
Everything went beautifully. Thank you.
Great service and a fantastic trip Lovely to have personal service and attention from Robert .
Thank you for a very smooth trip
The only problem we had was at Sao Paulo on the outward leg where we had great trouble getting boarding cards via Gol Airlines. I failed to do it on my phone and a girl at the desk took some time to achieve it too.
Had an issue with a flight from Salta to Buenos Aires being cancelled and moved so we would arrive at the estancia around midnight. But Rosie managed to get it changed to a morning flight which made the experience better as we would have had only a full day there otherwise
Great service as usual from Joe and Jamie - will continue to use them for our holidays.
Manny and his team couldn't have been more helpful - including rescheduling a missed flight. I've used DialAFlight for many years, and friends I've recommended have also been delighted to find they offer prompt and friendly service. You can actually talk to one of the team 24/7, they are unfailingly helpful, efficient and nice.
If we build it they will come' could be the mantra of the overarchingly ambitious project that is Dubai.
My first visit in 2002 was a stopover from Afghanistan where I'd been reporting for ITN. We were awed by the scale and luxury. We drank lurid cocktails at a swim-up bar and watched dredgers spraying arcs of sand into the sea. Someone said they were creating a huge island, the shape of a date palm. The idea seemed so fantastical as to be unbelievable.
Through audacity, far-sighted-ness and an ability to hold its nerve through the financial crash, Dubai has created a futuristic mega-city that's now the fourth largest tourist draw on Earth.
If visitors ask to see the 'real' Dubai, they're pointed towards The Creek, where wooden boats once fished the saltwater inlet and traders from India and East Africa supplied souks on the water's edge. There, visitors are assured, they can still find authentic heritage. But the Creek is being transformed. Tourist boats still chug down the waterway but today they're spotting super-yachts and giddying construction projects.
And its centrepiece, sitting long and low on the waterfront, is one of the most ambitious and high-end hotels to date - the Palazzo Versace. Imagine fusing the most flamboyant Italian fashion house with the pulsating emporium of wealth and ambition which is Dubai. You might picture the result as a fest of gaudy excess.
ITALIAN MASTERPIECE
Yet the Palazzo Versace, a vast neoclassical construction that resembles a 16th Century Italian palace is, dare I say, subtle and tasteful amid gold and glass skyscrapers that pierce the clouds all over town. It may be restrained in Dubai terms, but it's not low-key. The entrance has striking high ceilings, and a huge glass frontage overlooking the water.
There's the vast mosaic on the floor, made up of more than a million pieces and the size of an Olympic swimming pool, beyond which there is, well, an Olympic-size swimming pool.
And marble everywhere. Then there are the furnishings. Every single piece of furniture and fabric in the hotel's 215 rooms and suites is designed and tailor-made by the House of Versace.
At this point I may have been reviewing the wisdom of bringing my three pre-teenage boys along. I wouldn't let them walk past a Versace store at home for fear they'd cause costly damage; now they were effectively living in one.
Yet, from the off they rose to the challenge. They might have spent the whole first day in their vast room playing with a console that created mood lighting and operated the curtains had our butler (yes, really) not offered them a hotel tour.
They discovered the central infinity pool is for adults only but as there are two other huge pools, it wasn't exactly a hardship.
They were quickly on first name terms with most of the staff. They struck up a friendship with a Malaysian chef who sent over duck pancakes each time we ate at the fantastic buffet.
A DESERT ADVENTURE
We swerved the famed shopping malls (some the size of 50 football pitches), instead heading to the desert in search of adventure. Our guide, Saleh, looked incongruous in the marble foyer in a huge pair of desert boots, as did his 4x4 among the Ferraris and Bentleys outside.
But half an hour later the skyscrapers had given way to sand dunes and we were spotting oryx resting in the evening sun.
That was the calm before the sand storm as the dune bashing began: this is a sort of do-it-yourself rollercoaster where your vehicle climbs to the top of a dune, then lurches perilously down the other side.
Another day trip was to a water park where my children sought out the scariest rides. As a gift to myself, for surviving, we had dinner in the Palazzo Versace's Enigma restaurant. The restaurant showcases top chefs from around the world. Each comes for a three or four-month stay. We were fed by Quique Dacosta, who has a three-star Michelin restaurant near Alicante. It was an incredible sensory experience.
This hotel is the centrepiece of what Dubai calls its 'Culture Village'. If you think culture and Dubai don't belong in the same sentence, that's to underestimate its incredible vision. In a few years Dubai will have an opera house to rival Sydney's.
So could this centre of conspicuous consumption become a destination for art and culture tourism? You wouldn't bet against it. After all it's not as farfetched as building a giant island shaped like a palm tree in the Arabian Gulf.
First published in the Daily Mail - March 2017
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements