Your calls always answered within 5 rings.
Our flight was cancelled unexpectedly. Airline did not keep us up to date. Contacted DialAFlight emergency out of hours and they were amazing. Sorted it all out for us, which removed all the stress and anxiety in a difficult situation! Thank you, will definitely recommend to family and friends.
Perfect trip. 5 stars
Very good responsive service, all emails were replied to, quickly and clearly. Thanks DialAFlight team!
Rebecca always does an amazing job with every trip I ask her for help with. A true asset to DialAFlight and wouldn’t go to anyone else.
Always helpful and patient. No query is too insignificant. A great company.
Excellent service. George was first class and gave us great confidence all would be good. He arranged assistance for my wife which was slick and invaluable. I recommend DialAFlight to everyone
Jane was brilliant and helpful and always quick to respond. Nothing was too much trouble
Fantastic help, communication and support as always. Many thanks especially to Philippa Wales.
Really appreciated updates.
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All great thanks.
As usual Stuart gave an excellent service. Our journey was seamless and worry free. Having the app to refer to was great. Thanks again - and we’ll be in touch soon to organise our next trip.
Excellent, the best travel agent!!
Excellent service - highly recommended
It's been a friendly and straightforward process.
Robbie Kharbhari excellent as always - reliable and sorted flights. Pleasure to talk to and got the job done!
Great service, thank you
I have booked several trips with DialAFlight and always had Ivor as my booking agent. Frankly, I wouldn’t use any other agency and Ivor is simply amazing. He has saved me a fortune in the past and always helps my wife and I to create bespoke travel experiences.
Always excellent service!
Quick service, prompt responses to queries. Would recommend
Air Canada were awful but love DialAFlight
My thanks to Tony Judge
I found the staff very friendly and helpful. Nothing is too much trouble. Will definitely book with the company again
Would never want to fly out of LHR Terminal 4. It is a hideous place to depart from or arrive to. Would pay more and fly out of a different terminal on a different airline.
Perfect in every way.
Excellent service as always. Every little detail is taken care of and any questions are answered so quickly. The App is also very useful.
Brilliant service as usual
Our return flight was delayed by 9 hours but that was nothing to do with you!
As with all of Troy’s trips this one was perfect.
Bill Naylor - and his team at DialAFlight have looked after my travel arrangements for a number of years. I would not think of going anywhere else for help - or managing the potential stress of bookings myself. They are so helpful and although I`ve never needed to call on them it is reassuring to know that they can be contacted if I had a problem.
As we were waiting for our flight to the Maldives to be called, I started to have a few serious doubts about my sanity. Here I was, heading halfway round the world with three youngsters who find it absolutely impossible to stay still for even a minute.
What's more, we were flying to an island that I feared might be just too small for a whole week's stay.
We'd heard that Kandima Maldives - on part of the Dhaalu Atoll - was different from the usual five-star luxury honeymoon spots. It is billed as a four-star lifestyle resort - on a lush tropical island with a large natural lagoon - and what particularly attracted us was the promise of an exhaustive list of activities for both adults and children.
Still, this, our first foreign beach holiday in 12 years, was a bit of a gamble. But we got off to a very good start. Before the flip-flops had even come out of our suitcases, Sarah, 11, discovered that at 4pm they turn on the water at Kandiland, a kids' club which has a large wet play area. And parents can have peace of mind by knowing that the Kids' Club here is supervised by a multilingual team of fully qualified child carers.
After getting soaked and bouncing on the trampoline for a while, she scanned the Kandiland itinerary and signed up for candy-floss making, Maldivian drumming, rock painting, an art class and mocktail mixing.
George, 17, was itching to go on a jet ski, but when he declared it was the only activity he would try, my heart sank - because my husband Gavin and I had set our hearts on mojitos by the pool.
However, all was not lost. George discovered Burn, Kandima's fully equipped air-conditioned gym - he's sports-mad and cannot waver from his intense training schedule, so this was a real godsend.
He also joined us on a sunset fishing trip, landed a red snapper and ate it for lunch the next day.
I worried about the food on offer before we left the UK, as our children are fussy eaters. We always argue about where to eat and there would plainly be no McDonald's, Starbucks or Burger King available at Kandima.
We were on an all-inclusive package, which included all meals in the resort's self-serve Flavour restaurant - and fortunately the choice on offer there was immense.
They had everything from a full English breakfast through to curries, freshly griddled fish and a dizzying array of salads. In fact, Sarah and her 15-year-old sister Alice were both so inspired by the food at Kandima that they were only too happy to sign up for a pizza-making class. We also had high tea in the Deli - known as K Tea.
There are a number of other restaurants and bars including Azure, which has a chic beach house atmosphere and provides casual dining by day and elegant Mediterranean dishes by night.
Sea Dragon has excellent authentic Chinese cuisine, served family-style. To end the evening in some style, with exotic cocktails, there is the ultra cool Forbidden Bar where DJs are in action late into the night.
For perfect steaks, fresh fish and incredible sunset views, Smoked restaurant was the place. Guests dine al fresco here, and the food is prepared barbecue style.
The temperatures in the Maldives tend to hover around 28–30°C (82–86°F). We liked to stick to the shaded areas, of which there were plenty to be found, until about 3pm. Thankfully, our Sky Studio with interconnecting rooms was blissfully air-conditioned. It was also spotlessly clean, modern and had a vast bathroom. Best of all, it had a balcony, complete with a swing seat, overlooking the Indian Ocean.
Of course, no parent needs me to tell them that a holiday with the kids is never really a total break, but our trip can only be described as a huge success.
George, Alice and Sarah were happily exhausted at the end of each day and us adults even found that we could manage to grab the odd siesta.
For all of us, Kandima turned out to be exactly the right mix of paradise and practicality.
First published in the Mail on Sunday - August 2018
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