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All the arrangements Bobby made for our flights and car hire went as planned. Thank you for another excellent trip.
Thank you for all your help in booking our trip and the late amendments to it. The flights and transfers went smoothly and The Asterion Suite and Spa was a perfect location and the service fantastic.
Excellent service. Russell was very efficient, gave great advice and an excellent price
Riley is first class and a great ambassador for you.
Ashley Homewood is always oustanding. Nothing seems to be too much trouble and trust me, I have tested that. Thank you for your help and consistently excellent service. I feel very lucky to have found you!
Amazing week from start to finish. Well managed from the moment we registered our interest. Gareth organised everything for us and kept us informed each step of the way. Our accommodation was superb with each pousada having its own unique style (and breakfasts unlike anything we’ve ever experienced before as per previous reviews!) Portugal and DialAFlight you did not disappoint and we would definitely recommend.
The flights, transfers and hotel were better than expected. Abbi Magbagbeola did an exceptional job at booking.
Thanks Troy for your expertise in making our holiday so great. Everything went like clockwork. The hotel you booked for us in Copenhagen was really great too.
Always brilliant service (thanks Stacey!) and always the best choices - and this short trip was no exception. Way better than we'd anticipated. Thanks
Always, always very helpful with all my bookings. Many thanks.
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All worked out fine. Thanks very much.
Superb personal service as always. Thank you.
The hotel you recommended in Paris was excellent. We had a great short holiday.
Jade looked after everything for me and she was brilliant. When I had a query Jason looked after it. I highly recommend DialAFlight.
Emily was so helpful, professional and patient. Our holiday was perfect
Gareth is a DAF Legend
I was perfectly happy with the arrangements made for my holiday to Slovenia. What a beautiful place to visit. Amelia Beecham, you came up trumps.
incredibly prompt responses to enquiries and really lovely sales agents..
Not your fault, but have travelled with BA on two recent flights. Both times we have paid for seats or business class and never had the seats we booked and had to pay again. And then asked to reclaim our first payment as they changed the plane size.
Billy Gardner is a great asset to your company
Great service, great price and we had a wonderful time
Not your fault, but I find car rental an extremely stressful process these days.
Have learnt ALWAYS to book every flight through DialAFlight - totally reliable and there to help in a crisis
I've visited Sardinia 3 times in the last 10 months and on each occasion my luggage has been delayed. This last time on the outward journey and my return journey. Please do what you can to make whoever is responsible aware and improve.
All arrangements went according to the plan . Really happy we had a great time
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Have dealt with Callum for years now - excellent service - an absolute star wouldn’t go with anybody else Just wish every company had a Callum
I am still waiting for someone to get back to me with regard to my query on the payment taken by the car hire company
Good communication. Everything worked out as expected.
Costa Rica is like an I-Spy book checklist of exotic holidays; you can travel from the Caribbean coast to the Pacific, stroll on white beaches with monkeys and pelicans and zipline through mountainous cloud-forests.
But unlike some of its wilder neighbours, the water is filtered, the hotels are chic, crime is low and the food is healthy, with a heavy focus on meat, rice and black beans.
My trip began at El Mangroove, a sophisticated boutique hotel on a beach on the Gulf of Papagayo on the north-east coast near the border with Nicaragua. There were howler monkeys in the trees, and cocktails at the bar.
It's not far from the Arenal volcano, a natural wonder that looks like a child's drawing. The shape of an incense cone, it sits reflected in Arenal lake, a manmade bowl of water fringed with vine-looped trees.
Luckily it hasn't erupted since 2005, though it still feeds hot springs all around the area. At the Tabacon hot springs complex, it emerged that 'hot' meant 'skinsearingly boiling'. There are more than 20 pools and waterfalls in the black volcanic rock, among tropical plants and flowers.
In one pool, an elderly couple stood blissfully beneath the waterfall, while others floated in glassy jetblack ponds amid floating clouds of steam as evening fell.
I found my own little pool, and lay back with my eyes closed for so long that I opened them to find myself facing a pair of orange Crocs worn by a concerned Texan man who was clearly wondering if I was dead. If I was, it was a good way to go.
That night, I stayed at the Arenal Springs hotel, a Spanish-style resort featuring rows of neat bungalows, like a tropical version of The Truman Show. I was worried that my Spanish doesn't extend beyond 'vino por favor', but almost everyone speaks English in the country's resorts, used as they are to vacationing Americans.
Costa Rica's main draw for me, though, was the wildlife. Already, I'd seen citrus-peel-bright butterflies, vultures circling over the Pan-American highway, and a clutch of hefty iguanas slowly blinking the day away in a tree.
But a cruise down the San Carlos river made all that look like a palatecleanser. As the boat set out across the still, peat-brown water, vines and foliage hanging from the banks, a cayman lay immobile on the sand, watching us with eyes golden as chocolate money.
There were basilisk lizards the searing green of primary-school poster paint, mangrove swallows following the boat, and - high up in the branches - a sloth, dangling upside down.
We saw capuchin monkeys with faces like cross old men and birdlife to make any twitcher weep - a fluffy Great Potoo, Amazon kingfishers and boat-billed herons perched on bleached branches.
The following day, we headed uphill to Monteverde, a small town in the mountainous north west. It's more than 5,000ft above sea level and wreathed in misty cloud. And when we arrived, it was raining biblically. It's a town for backpackers and adventurers, strung with telegraph wires and lit by the fog lamps of Isuzu trucks.
I found the thin, humid air hard to breathe, and though our hotel, El Establo, was smart and pleasant, I was relieved to get into the cooler cloud forest the next day, where Selvatura Park offers ziplining through the trees (I feebly declined), a beautiful butterfly house, a hummingbird garden, and a walk along eight astonishing hanging bridges (I said yes to all three).
In the hummingbird garden, the tiny birds whirred frantically around feeders filled with sugar water. Flashing emerald, royal purple and scarlet, and so tame they'll perch on your finger, it was like holding a tiny portable fan, and one of the best experiences of the trip - particularly when a coatimundi emerged and snuffled through the flowers.
The hanging bridges are where parts of the Paddington movie were filmed. There was no sign of Aunt Lucy, but we did hear howler monkeys barking in the trees like a pack of junkyard dogs, and trip over a millipede the size of an inner tube.
After that, riding a horse through the Santa Rosa National Park amid clouds of yellow butterflies, and visiting the Monteverde coffee plantation belonging to flirtatious 78-year-old Don Juan ('He has a much younger wife,' said our guide) were added bonuses.
We finished the trip at Dreams Las Mareas, above Salinas Bay and close to Nicaragua. Newly built, with swim-up terraces by the rooms, and a series of high-end restaurants, this is luxury the American way with every whim catered for.
I'll admit I preferred the wild side, where vultures hover over houses the colour of Skittles sweets, monkeys hurl themselves through the vines, and a kaleidoscope of tropical birds whirls among the soursop trees of the rainforest, high above the clouds.
First published in the Mail on Sunday - June 2016
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