Your calls always answered within 5 rings.
United were very good - enough drinks provided throughout the flights and something edible to eat out of every tray. Polite caring hostesses. Excellent app especially the bag tracking and boarding reminders
We had a great holiday - the Drake Bay and Oxygen Villas were lovely as was the Cheyote Lodge, although food was not great. The small plane flight to Drake Bay was amazing! Costa Rica was lovely. BA was a letdown on the return.
Vernon is a rare hero! Calm, professional, proficient and pulls a trip together in minutes.
Absolutely everything went as planned as we have become accustomed to booking through DialAFlight. The hotels were excellent and the transfers between locations and excursions were always on time and professional.
Thanks to Jenson everything worked perfectly
Everything brilliant as usual. Thank you Jenson for organising a great holiday.
Another wonderful adventure booked by Libby
Although my travelling experience was disrupted by two cancellations each end of the trip your representative Bradley looked after me very professionally
Well done DialAFlight. The whole trip went smoothly. It was a nice touch to have an adviser call me a few days before the trip to check that all was well and I had all the necessary documents. Also to have the seats booked ahead of check-in was convenient.
This isn’t the first time we’ve used DialAFlight. The customer service and attention to detail always exceeds our expectations. We have another 2 holidays booked and I’m sure there will be more to come.
Keep doing what you are doing. It works well
Philippa is always top dollar at helping
Ewan and Lee were super helpful and responsive helping with any questions and were on the case for us when klm changed our booking and got this resolved to our satisfaction quickly by looking at a number of options for us. Thanks for helping us have a fantastic holiday.
Great service and understanding of what we needed
Robert was a brilliant as ever.
Great service , quick response, follow up calls before travel. Very friendly and welcoming
Another fabulous trip organised to perfection by Adam and his team. He always listens, advises and delivers. Very professional.
Thank you again for another stess free trip. I will definitely be back to you to book my next trip.
Kept us informed. Answered our queries promptly. Delivered as required!
I always give Chris Coulter full marks. He works out the most complicated routes and offers alternatives to choose from. The latest was London - San Jose - Managua - Miami - London. It all worked like clockwork.
Brilliant service throughout. We’ll definitely be using the service again! I’ve spoken to various people in the team and all have been super helpful, especially our Travel Manager Molly. We loved our holiday/itinerary, all the information shared was detailed. A few hiccups along the way (all down to the airline and not DialAFlight!) which Molly supported us through immediately.
Marshall is excellent and I will continue to use him and recommend him to all my friends. 5 stars!
It was a faultless and wonderful holiday
Our case was damaged when placed on a boat on the first part of our trip - you are looking into this.
Sam was a great help in arranging the flights and we were delighted with the service.
I’d recommend DialAFlight to everyone. Ian was so helpful and knowledgeable about our flights and never too busy to answer my questions.
Ian Newton was so helpful arranging everything and kept checking in with me via emails and calls … thank you so much for a perfect experience as a solo traveller. I will definitely be in touch for future trips
Thanks Mark. Also the follow up call two weeks before travel. Impressed by that
Very impressed with the customer service - thank you Ethan
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