Terrific customer service during the COVID year - no easy task!
We had a particularly challenging set of outbound and return journeys for my son during his recent visit to Costa Rica and Mexico and the DialAFlight team were incredibly helpful, friendly and had a real sense of urgency to help us resolve flight changes.
Always helpful and give peace of mind
Daryl always does a fantastic job
Wonderful and unstinting support from Ian and Manny. I am so glad we booked through DialAFlight as we had someone on our side when our flights were cancelled.
I am SO glad I booked my flights via an agent, and used DialAFlight. I was able to easily change my flights at the last minute to accommodate covid tests and when my original flight cancelled DialAFlight dealt with the refunds and rebooked me on a flight with another airline. Not only good value, but good service too.
We phoned from Costa Rica worried about returning and were dealt with promptly and given appropriate advice.
As usual all organised very well thank you
We were very impressed with Darryll at DialAFlight who arranged the holiday and answered all our questions before setting off. We will continue to use in the future sure in the knowledge that they will do all they can to make our holiday extra special.
Everything went like clockwork - please pass on our thanks to Swiss Travel for their excellent organisation and customer care.
Excellent customer service and good prices! It is a shame that we had to fly with Iberia on return and I would not recommend this airline to anyone.
Thank you to Josh for his normal efficiency in organising our flights and his advice on upgrading.
Very helpful, the trip was incredible and exceeded our expectations.
Best flight company I have ever used in 60 years of worldwide travel.
As always service was excellent. We count ourselves as very fortunate that we have in Lincoln a travel adviser who we can trust and who has consistently provided a high quality of service. Accommodation was exceptional. Thank you
Excellent service from DialAFlight. As ever. The best.
Another faultless trip by Austin
The service was spot on, would use again without a problem.
Simple, straightforward, helpful in difficult circumstances - a must use company
Joe and his team were helpful and very efficient and really helped me to organise a wonderful trip to Costa Rica.
Good to have the app
Always easy to deal with Clark
The whole two weeks were excellent - well organised and thought out. We all had a great time.
Good work by Monica
Thoroughly enjoyed the trip, was hectic at times but end result was worth it.
From start to finish Libby was so helpful. Will definitely be booking with DialAFlight again in the future
Exceptional customer service from Tyler and his team.
Many thanks for organising my flights - always nice to talk to a real person! All went smoothly and I would like to thank Stuart in particular for his advice, help and efficiency
Jackson did an amazing job. I’ve already recommended him to friends and booked another £11k+ trip with him for September. Only slight niggle was bus transfers to the hotel that I thought were included but weren’t.
I am already recommending you and I will certainly come to you again next time.
Costa Rica is a rugged, rainforested Central American country with coastlines on the Caribbean and Pacific. Though its capital, San Jose, is home to cultural institutions like the Pre-Columbian Gold Museum, the country is better known for its beaches, volcanoes, and biodiversity. Roughly a quarter of its area is made up of protected jungle, teeming with wildlife including spider monkeys and rare and exotic birds as you will see on this wonderful tour.
Valid from 01/09/2021 until 30/11/2021
Two into one goes very nicely on this 15 day tour of Costa Rica and Nicaragua. Costa Rica is one of the most exotic and beautiful countries in the world, its variety of scenery and great weather makes this wonderful country the perfect place to enjoy a spectacular holiday. You will see extraordinary natural wonders, including a tropical rain forest, wide plains, an active volcano, outstanding mountains and great beaches. And while in the neighbouring country of Nicaragua you visit the colonial capital of Leon, home to a mighty cathedral, and Granada, which is one of Latin America's most beautiful colonial cities. Your action packed itinerary also includes a visit to a Volcano National Park for a look inside a very active crater and allows plenty of time to chill out on beautiful beaches.
Valid from 01/05/2021 until 30/11/2021
Mention Costa Rica and people think paradise. The country has a Disney like cast of exotic creatures ranging from howler monkeys to toucans, the surf is prime, the beauty is staggering and the sluggish pace seductive. A peaceful oasis in a tumultuous region, this tiny nation draws 1.5 million visitors every year and on this great 11 day tour you can be one of them. The incredibly varied topography means you can cruise the cloud forest one day, visit an active volcano the next, and finish relaxing on a hot sandy beach. And included in this exciting tour is an adrenaline pumping raft trip through the jungles.
Valid from 01/07/2021 until 30/09/2021
Costa Rica is rightly famous for its magical landscapes, with stunning beaches, lush jungles and rugged mountains. This 15-day tour takes you to some of its most memorable sights, as well as giving you plenty of free time to relax and soak up your incredible surroundings.
Valid from 01/05/2020 until 30/06/2020
Costa Rica is certainly one of the must visit tourist destinations these days. This rugged, rainforested Central American country has coastlines on the Caribbean and Pacific and roughly a quarter of its land in made up of protected jungle teeming with exotic wildlife. The capital city San Jose is home to lots of cultural institutions and this beautiful country, as you will discover on this eight day tour, is famous for its lovely beaches and dramatic volcanoes.
Valid from 01/09/2020 until 30/11/2020
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