Absolutely incredible, such an easy and helpful process. Can’t recommend enough. Rupert was truly amazing, helped me way beyond what I expected!
I have used DialAFlight for many years because their advice and service is excellent. Their team takes real care in ensuring the travel plans are the best available. I thoroughly recommend them.
Total trust in DialAFlight and in particular Finn. Second holiday he has organised for us and it was wonderful. Thoroughly recommend him and DialAFlight. His colleagues were fantastic in his absence. Excellent company for holidays!
Thank you so much to Charlie who helped us every step of the way
Perfect service from start to end, along with unbeatable flexibility & pricing. I wouldn't book flights any other way.
Excellent service from our initial call with Robert through to the final flight. He was incredibly personable and helpful in planning the trip of a lifetime for our daughter. So much so that she now wants to take further ‘trips of a lifetime!'
Teddy kept me informed all the way and ensured I was able to access my flight details
Very friendly staff, answered all my questions swiftly
Excellent communication with notifications, information and updates
Cameron was wonderful. Always on hand to answer my questions. Worked hard on all the flight changes due to covid situation.
Refreshingly efficient and helpful and personal - thank you
I really appreciate Conrad's help when I contact him about flights.
Great communication. Quick to respond Great choice of holiday
Excellent service from Ashley as always. Nothing too much trouble to ensure our family has the best trips possible.
Superb planning based closely on our request. Full attention to detail. Wonderful co- ordinated activities between one venue and and another. Very impressed by knowledge of Costa Rica and willingness to consider our selections. Pickups and drivers were always on time in spacious clean cars. All in all, a superb holiday thanks to the commitment of everyone, and especially to Joey who was always there to assist us and for whom we have the greatest respect.
Awesome beyond professional. Real care. Will only use them in future.
Many thanks to Ethan. Very helpful and organised everything for me including a hotel as long wait for connecting flight. Definitely recommend
Nick was excellent throughout
Terrific customer service during the COVID year - no easy task!
We had a particularly challenging set of outbound and return journeys for my son during his recent visit to Costa Rica and Mexico and the DialAFlight team were incredibly helpful, friendly and had a real sense of urgency to help us resolve flight changes.
Always helpful and give peace of mind
Daryl always does a fantastic job
Wonderful and unstinting support from Ian and Manny. I am so glad we booked through DialAFlight as we had someone on our side when our flights were cancelled.
I am SO glad I booked my flights via an agent, and used DialAFlight. I was able to easily change my flights at the last minute to accommodate covid tests and when my original flight cancelled DialAFlight dealt with the refunds and rebooked me on a flight with another airline. Not only good value, but good service too.
You will always be my first choice when booking flights.
We phoned from Costa Rica worried about returning and were dealt with promptly and given appropriate advice.
As usual all organised very well thank you
We were very impressed with Darryll at DialAFlight who arranged the holiday and answered all our questions before setting off. We will continue to use in the future sure in the knowledge that they will do all they can to make our holiday extra special.
Everything went like clockwork - please pass on our thanks to Swiss Travel for their excellent organisation and customer care.
Excellent customer service and good prices! It is a shame that we had to fly with Iberia on return and I would not recommend this airline to anyone.
She keeps popping into my head. No doubt teenage eco-warrior Greta Thunberg would approve wholeheartedly of Costa Rica's much-heralded efforts to look after its outstanding natural beauty.
But you just wish Greta would smile more, despair less and have some unadulterated fun.
Thank goodness the five-million people in this spectacular country - with Nicaragua to the north, Panama to the south - smile a lot and have fun. Ticos, as Costa Ricans are called, are gentle, welcoming and wear their eco-credentials lightly.
Almost three million people visit every year, with Britons at the forefront.
Despite its small size (roughly similar to Denmark), Costa Rica possesses more than five per cent of the world's total biodiversity, and its disbanding of its army in 1948 means huge financial resources have been ploughed into education, resulting in a literacy rate way above the Central America average.
Its slogan 'Pura Vida' (pure life) is apt considering the ancient rainforests, volcanoes, waterfalls, coffee plantations, national parks, hippy-dippy surf towns, rumbustious Pacific and calm Caribbean coasts, plus, topping the bill, wildlife comprising 250 species of mammals, nearly 9,000 bird species and more than 250,000 types of insect, including a quarter of the world's butterflies.
We flit back and forth between the two coasts and experience ferocious but exhilarating downpours, plenty of clear skies, high humidity and temperatures around 28 degrees.
In the capital San Jose we stay our first night at Grano De Oro, a colonial-style hotel.
Next day we head in our rental car west to the Papagayo Gulf, where Moroccan/French entrepreneur Mehdi Rheljari has opened a five-room eco-lodge called Kasiiya - one of the most exceptional projects I've ever seen, mainly because you might never know it's there.
Such is the minimal footprint of the tented suites that it's howler monkeys who have more of a presence. The young staff are totally committed to Mehdi's vision. A shaman-type character operates from a treehouse spa; barefoot Bruno, originally from Berlin, offers 'movement sessions' (some of which involve taking your cue from animals); and naturalist Manfred leads hikes pointing out the wildlife (with a tear in his eye when an osprey does a fly-past).
Even with Satnav our next drive, south to Santa Teresa, is a challenge on roads sometimes bumpy, sometimes with giant craters.
Perfectly positioned Hotel Nantipa has been open less than a year. Its modern design (teak wood and huge sliding glass doors) is in stark contrast to Santa Teresa's hostels, shacks and yoga retreats.Mel Gibson has a place in town; so does supermodel Gisele Bundchen.
David Cameron has spent Christmas near here, as has Canadian PM Justin Trudeau .
I'm not a surfer, but if I were this must be one of the greatest places to practise one's 'aerials' and 'backsides'. A two-day stay was far too short, but we headed next for Tortuguero National Park and sloths, iguanas, crocodiles, killer frogs and snakes.
We break our journey in La Fortuna and stay one night at the highly-recommended Amor Arenal. A nearby farm has its own nature reserve, concentrating on sloths. By definition they don't do much, spending hours wrapped around a tree branch.
La Fortuna offers white-water rafting, canyoning, zip-lining, horse-riding and hot springs, in the shadow of the country's biggest active volcano, Volcan Arenal.
The main access point to Tortuguero National Park is some four hours away, in La Pavona. Included in the rate at Tortuga Lodge is one morning and one afternoon safari.
Our final destination is Puerto Viejo in the far south-east. It's a colourful, buzzy little town where Jamaicans settled some 100 years ago. They came to Costa Rica to build the railways - and never left.
It's ramshackle but with a growing number of chi-chi shops, bars and restaurants.
We stay just off the main drag at a delightful little place called Aguas Claras, handy for the beach.
'We've left the best until last,' I tell Joanna as we head for supper at a restaurant packed with locals. Puerto Viejo is a glorious fusion of Central American and Caribbean cultures - and reason enough to return to this gentle and engaging country.
First published in the Daily Mail - April 2020
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements