Your calls always answered within 5 rings.
Brilliant staff - especially Orlando and billy.
Brilliant holiday - everything went like clockwork
Always offer the best price and the service is fantastic - would recommend highly..
Excellent service as usual. Would recommend without hesitation.
Thanks for all your help. All went well
I would highly recommend the professionalism shown by Tristan who was outstanding. Lots of internal flights and transfers which all ran as smoothly as you would hope. Great experience booking with DialAFlight
Darren was fabulous and it made my travel so easy. Will definitely recommend and use again. First time I’ve flown with Oman Air and they are a great airline.
Been using DialAFlight for many years and have had excellent service from Michael and his team for every trip and hotel recommendations
Faultless professional service - can't do enough to help with your holiday
Superman travel agent!
Excellent attention to our requirements and needs. Frequent texts and emails informed of flight and schedule changes. The best safety net I’ve ever had when booking flights and hotel.
Saf and Guy have been fantastic in the run up to and during this holiday. We had concerns with the trouble in Iran and they made changes to our flights as requested and put our minds at rest prior to the trip.
Our flight from Phuket to Bangkok was delayed and we had to run through the airport to make the plane home. Not your fault but quite stressful for us. We always recommend DAF, we think Olivia Holt is fantastic!
The support throughout was truly exceptional. Everything was handled smoothly, with clear communication and genuine care for ensuring a great experience. Every detail seemed thoughtfully planned, allowing me to fully enjoy the experience without worrying about logistics.
Slight hiccup on arrival in Osaka as we were expecting an accompanied train journey to Kyoto. Instead we had a very couteous, helpful driver who dropped us off at the hotel. Hotel excellent choice with outstanding helpful reception personnel and ideally located. Facilities at hotel and breakfast perfect fit for what we needed.
Fantastic service from booking to the end of the holiday! Had a couple of small issues when away but Gino was on hand to solve the problems quickly and efficiently
Owen handled our trip to Singapore and Thailand brilliantly – the hotels and locations were excellent throughout. Communication was clear and consistent, which made the whole process smooth and stress-free. I’d highly recommend DialAFlight
I can’t express how incredible Dial A Flight was from start to finish. They created a holiday which was perfect with amazing service throughout - thank you.
Jordan Fell is an absolute star! Our flights had to be rearranged after our original plans to travel with BA via Doha had to be rearranged at very short notice. Within minutes of our original flights being cancelled, Jordan had booked us all out via Paris on AirFrance and back via Munich on Lufthansa! Always recommend DialAFlight to friends.
Everything went smoothly with the flights as usual
Amelia was wonderful throughout. We had a wonderful holiday, thank you so much for all your help.
The Shangri-La hotel, which is a wonderful hotel, is located well away from the main tourist attractions of the Marina Bay area and Sentosa.
Guy Foskin was absolutely superb, especially with the Middle East issues, managing to rebook our flights with no hassle whatsoever making our dream trip happen
The DialAFlight tie in with Destination Asia works well. Excellent transfers and updated by app. Very good all round.
Totally pleased with the whole service - very friendly, and always there when I rang
Dylan always goes above and beyond - he deeply cares about his customers and never lets us down
Tristan was perfect helping us get alternative flights at this crucial time. We were due to fly the morning after the Iran conflict and airspace was being closed. It was a worrying time but he was nothing less than 100% in dealing with us.
Trevor was excellent and Professional. You make the whole journey seamless.
Sadie and Glen had "our backs", reassured us, did what they said they'd do, and got us home with minimal disruption. Can't thank them enough
As always excellent service from Donovan. Couldn't have done without him during a stressful time stuck in Thailand. Thanks a million!
Phuket may not be perfect. But parts of it are approaching that state of bliss. And it's fairly easy to avoid the parts that aren't.
For example, the busy beachside strip of Patong can be rather a test of patience for those of us who might have grown a little weary of sunset-to-sunrise shenanigans.
But that's not the whole story. After all, Phuket is quite a big island, stretching 30 miles north to south and 13 miles across (joined to the mainland by the Sarasin Bridge) and it offers plenty of options for holidaymakers looking for almost-guaranteed sunshine.
It has come a long way since the days when it boasted just a few beach front bungalows for barefoot backpackers in the Seventies. Back then, it was a grim 17-hour bus ride to get there from Bangkok.
The construction of one international airport later, and there are more than 750 licensed places to stay, with 47,000 rooms available. And in the next few years another 35 hotels are expected to be built.
Mick Jagger, Beyonce, Kate Moss and Rihanna are among the celebrities who have all checked in at Phuket at one time or another.
On my most recent visit I stayed at the five-star Dream Phuket, a newish hotel on Layan Beach, a lovely, tranquil stretch of sand on the island's west coast. It is only 20 minutes from Phuket International Airport, but definitely away from any hustle and bustle.
It has giant beds in large rooms, partly open-plan bathrooms, an enticing swimming pool, international cuisine, a roof-top bar with infinity pool - from which there is a breathtaking panoramic view of the surrounding lush hills - and a great spa offering the full range of treatments including deep tissue massages, aloe wraps and spice scrubs.
At the signature restaurant Trilogy, there's a 'theatre' kitchen where you can watch the chefs sauté and flambé to their hearts' content.
The hotel is not directly on the beach, but it has a separate beach club, with sun loungers and private cabanas, just two minutes away by shuttle bus.
It is at the beach club that the young and fabulous from Russia, Singapore, Australia and Britain pose on their stools at the swim-up bar and use their phones to snap, study and share their selfies. All day long.
That is good news for the rest of us, as it means there's no wait for the cheap massages on the beach. They're seriously good; I couldn't resist having two in one day. During one of them, a vast man having a massage next to me snored loudly despite the fierce kneading.
Less than half a mile from our hotel is the Project Artisan, Laguna. A labour of love from a gentle Croatian couple with a deep affection for all things Thai, it's a restaurant and deli, open for breakfast, lunch and dinner.
The hotel also offers foot massages and mani-pedis, while there are plans for a cookery school and art club.
A boat trip is a must. Some prefer to barter for a place on speedboats, which take a well-worn route to celebrity-touched islands such as Phi Phi Le, where Leonardo DiCaprio's film The Beach was shot.
I opted for a trip on a larger boat which motored to the less well-known Phang Nga Bay. If you want to be more active you can kayak, swim off the back of the boat - or watch long-tailed boats take visitors to the islands of Khao Phing Kan and (The Man With The Golden Gun was filmed here) before returning as the sun sets.
The boat crew speak fluent English and Chinese and, at the end of my trip, the captain said: 'If we have done anything wrong, we hope you forgive us.' There's absolutely nothing to forgive.
The next time I return to Phuket (and I will be returning) I hope to explore more of the island and perhaps fit in a safari experience – yes they offer safaris in Thailand! There are some great luxury safari companies which come highly recommended and offer authentic and respectful encounters with native wild elephants and other spectacular wildlife. After all, there’s more to Thailand than stunning beaches and spas- but it’s a good place to start.
First published in the Daily Mail - March 2018
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