020·7962·9933
Hotel was disappointing. But as our trip was booked at very short notice the usual amount of research had not been possible, plus there was limited availability
Excellent, speedy and easy.
As usual, I had professional and friendly service throughout my booking and holiday. Knowing I had Marshall's support helped me to enjoy my holiday more.
When we needed help Declan and the team were there to help immediately.
Many thanks Natasha for all your help over the past year. In the end all went according to plan!
Both Daniel and Mani were unbelievably helpful
My first time using you and it was an absolutely amazing experience from start to finish. Abbie kept me informed throughout and I felt comfortable with everything despite all the COVID issues. Would definitely use again and will recommend.
Olivia was a great help and made the whole experience super smooth.
I cannot praise the service any higher. Jane and Sadie were excellent throughout the entire process which was delayed a number of times due to the pandemic
Pat was great and everything went to plan
Terrific customer service during the COVID year - no easy task!
Fantastic service above and beyond the expected with friendly staff and help any hour of the day - invaluable when you are in a pickle on the other side of the world.
We had a particularly challenging set of outbound and return journeys for my son during his recent visit to Costa Rica and Mexico and the DialAFlight team were incredibly helpful, friendly and had a real sense of urgency to help us resolve flight changes.
Another perfectly arranged trip. Even in these difficult times DialAFlight ensured the whole booking and holiday experience was smooth from first contact
Always helpful and give peace of mind
Daryl always does a fantastic job
Staff were brilliant with helping customise a holiday and whilst away, due to Covid, we extended our stay and flights were extended with no problems. Really helpful, appreciate everything you did.
Wonderful and unstinting support from Ian and Manny. I am so glad we booked through DialAFlight as we had someone on our side when our flights were cancelled.
Fantastic service and Aidan looked after me over and above
I am SO glad I booked my flights via an agent, and used DialAFlight. I was able to easily change my flights at the last minute to accommodate covid tests and when my original flight cancelled DialAFlight dealt with the refunds and rebooked me on a flight with another airline. Not only good value, but good service too.
Our trip was affected by the unprecedented situation with coronavirus which caused us great concern. We had regular contact with Marie who was absolutely brilliant in reassuring us and keeping us updated
Very helpful when we were in Mexico during the virus situation.
Thank you for always trying to help and dealing with all queries promptly. My only problem was I did not get the seat allocation reserved but under the current situation I allowed it to pass ..
I very much appreciated the personal message from Patrick whilst we were away offering to help with bringing return flight forward. In the event it wasn't necessary but it was good to know you care about your clients to such an extent.
You will always be my first choice when booking flights.
Above and beyond excellent. Thank you so much Graham
So relieved DialAFlight booked with a good airline. American Airlines were superb and rerouted my flights home as well as possible. Wouldn’t choose to fly Air Mexico again by choice though!
We phoned from Costa Rica worried about returning and were dealt with promptly and given appropriate advice.
Perfect, no complaints and Tristan was available when required to answer any questions or queries
Thanks to Josh for getting me home from Mexico
Amazingly, it is simple old-fashioned service that sets us apart from other travel firms. And yes, we really do answer the phone within 5 seconds!
Check out the reviews on Trustpilot and the word ‘service’ appears again and again. And you’ll find many reviews from customers saying they wasted hours trying to plan a holiday themselves before calling us - often on the advice of a friend - only to find we could offer numerous options not available online, which also saved them money.
Our team of 300 travel managers has been arranging tailor-made holidays for over 40 years and we believe no one does it better. Judge for yourself.
Clients range from TV companies to Space agencies, investment banks to firms recruiting nurses, doctors and teachers around the world. One saves tigers, elephants and and orang-utans, another clears landmines around the world.
But they all have one thing in common. They love the unique DialAFlight approach. Read more here
Let us extend the personalised service of your booking into your holiday with great prices on business class flights ready to add a touch of class to your trip.
Take the stress out of travelling with a host of wonderful perks on offer from priority check-in and premium lounge access to chauffeur service and fine in-flight dining, plus the supreme comfort of a fully-reclining seat.
Call us to see how much you could save on Business Class flights.
Airport Lounges from £25
Once you’re through security leave the crowds, kids and chaos behind you with a visit to one of our comfortable airport lounges.
All offer complimentary food, drinks, wifi and newspapers with some also including Fastrack through security. Prices from £25.
Use our speedy private transfer service to avoid the stress of finding your way out of the airport terminal and looking for a taxi or bus on arrival.
With our meet and greet service, our driver will meet you in the arrivals hall. They will monitor flight arrival times giving you peace of mind that someone will be waiting for you with a name board even if your flight is late.
They will then assist you with your luggage and organise a private transfer directly to your hotel - there’s no waiting around for other passengers for shared transfers!
So no queues, no delays and less stress.
What could be better than giving someone the Gift of Travel?
Starting at just £50, with no maximum value, DialAFlght's 'Gift of Travel' vouchers make the perfect present for any occasion or celebration.
And it couldn't be simpler to organise, just contact one of our travel experts today and they will organise a personalised travel voucher to be sent out.
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