Wonderful and unstinting support from Ian and Manny. I am so glad we booked through DialAFlight as we had someone on our side when our flights were cancelled.
Fantastic service and Aidan looked after me over and above
I am SO glad I booked my flights via an agent, and used DialAFlight. I was able to easily change my flights at the last minute to accommodate covid tests and when my original flight cancelled DialAFlight dealt with the refunds and rebooked me on a flight with another airline. Not only good value, but good service too.
Our trip was affected by the unprecedented situation with coronavirus which caused us great concern. We had regular contact with Marie who was absolutely brilliant in reassuring us and keeping us updated
Very helpful when we were in Mexico during the virus situation.
Thank you for always trying to help and dealing with all queries promptly. My only problem was I did not get the seat allocation reserved but under the current situation I allowed it to pass ..
I very much appreciated the personal message from Patrick whilst we were away offering to help with bringing return flight forward. In the event it wasn't necessary but it was good to know you care about your clients to such an extent.
You will always be my first choice when booking flights.
Above and beyond excellent. Thank you so much Graham
So relieved DialAFlight booked with a good airline. American Airlines were superb and rerouted my flights home as well as possible. Wouldn’t choose to fly Air Mexico again by choice though!
We phoned from Costa Rica worried about returning and were dealt with promptly and given appropriate advice.
Perfect, no complaints and Tristan was available when required to answer any questions or queries
Thanks to Josh for getting me home from Mexico
Super service as usual!
Second time I’ve used this company as the quotes are much cheaper in comparison to other companies. I like the fact a customer agent is also assigned from booking stage till departure which provides comfort and peace of mind with any queries. Special thanks to Spencer for his help
Ted always books my stuff so that it is as economic and timely as possible.
Thanks again to Alfie and the team for booking flights, transportation and accommodation.. until next time
As usual all organised very well thank you
I particularly like the reminders I get from DialAFlight and the customer service.
Absolutely brilliant service from start to finish
First class service with every trip
Honestly, DialAFlight has a very talented and quite exceptional operative amongst its ranks and I hope Zayne’s potential is quickly realised.
Used DialAFlight several times and always had great service
We were very impressed with Darryll at DialAFlight who arranged the holiday and answered all our questions before setting off. We will continue to use in the future sure in the knowledge that they will do all they can to make our holiday extra special.
Shaun was really helpful
Great holiday. Staff who are happy to make sure your holiday goes well.
I have already connected you with a potential new client which I only ever do if service is excellent. Thanks for great service!
Made my trip very easy - will definitely use again.
Jim did an excellent job for us in getting the hotel to change our room to a beach front room as the previous one was exceptionally noisy,
Everything went like clockwork - please pass on our thanks to Swiss Travel for their excellent organisation and customer care.
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