It was very good to receive a call just before my holiday informing that check-in was now open and to check for any last minute questions. Overall excellent service by Helen Jones. Also good that when we told her that we would use this route often she told us that our preferences were saved in the system and that if we went back to her she would have all the information to hand.
Orlando was excellent throughout
Many thanks to Roray for yet another well-organised trip. Everything worked out fine and there were no problems. I will continue to recommend Roray and his team.
Everything went smoothly.
Very informative, very patient and competitive pricing. We had a perfect trip.
Amy was excellent in guickly and thoroughly sorting out all flights and hotel to my requirements and phoning back before flying out to check I had no issues. Great service!
DialAFlight did well. Everything was as you said it would be
Excellent service with good communication for all aspects of my travel. Will definitely use this company again.
From sorting out a complex flight to recommending a good hotel for a stopover you were just brilliant. Thank you so much. As an organisation it is a big achievement to have every single person being helpful and efficient.
I've used DialAFlight quite a few times and I've never had a bad experience. I really like the way that no matter how much research I've done they're generally able to offer something I haven't thought of. Also on the rare occasion they can't beat a price I've found they're honest enough to tell me and don't try the hard sell on something I don't really want. Several of my friends now regularly book with you following my recommendation and all have been impressed.
AA business class seat on our return, although not up to BA standard, did exceed our expectations, and the food was very acceptable.
You did your job, I paid the money - that's how it should be.