Your calls always answered within 5 rings.
My travel companion was so impressed with DialAFlight who helped with her part of my booking. She will definitely be using you again. Thanks George.
The only complaint was a lack of visual flight details at Dallas Fort Worth which made it very difficult for us to locate the correct departure gate.
Ryan is the best - that’s why we book with him every year
All flights were perfect. But Secrets Cozumel was not up to standard of Puerto Vallerta. Food wasn’t good and place was generally run down.
Stacey could not have been more helpful - everything ran smoothly and the hotel was lovely.
Brody always does a great job. Great planner. Very quick responses and deals efficiently with everything…
Fantastic to have a named point of contact. Really pleased with the service.
Huge thanks to Robbie’s team
Great experience with Natasha. Particularly the attention to our concerns with the size of the hotel and specific request to be closer to the adult only pool. Conveying this to the hotel proved key to our enjoyment of the trip.
Everything worked like clockwork with clear itinerary and reservations
We were affected by the closure of Heathrow and were very grateful that Liam was able to keep us informed and find us an alternative flight.
Callum is utterly amazing. He is so on it with everything and so comfortable to talk to. We had the time of our lives on our recent holiday and I cannot wait to book with him again!
Would highly recommend this company and will definitely be using them again - everything was perfect. Thank you George Burke for organising such a great package.
All ran exactly as planned.
Excellent as always.
Eric and colleagues had everything sorted. Hassle free booking and lovely follow up communication. Just not worth me doing it myself.
Everything on this journey worked out fine.
All the staff are top-notch
We appreciated lots of help from Amelia Beecham
Great assistance from Helen and team.
Hotels website a little misleading on one or two things
We were delighted to have so much of the basic planning done for us. Everything had been arranged and we were given excellent information about flights, transport and accommodation. We thought the check in reminder service was a brilliant idea. We were new to this destination and appreciated the quality of the hotel and its location, and the recommended excursion you booked for us was superb.
Great service as always keeps a holiday stress free
Nearly all good. Time for transit in Madrid from Iberia to BA was not enough, too much walking with multiple security checks on hand baggage.
Next time persuade me to choose a better seat on a 10 hr flight.
Kept in touch with me in case I needed any help. Felt secure
We would not choose United Airlines again
I really appreciate your help and guidance. One of my flights was cancelled less than 24 hours before our trip and your help to sort out another option was brilliant.
Well oiled team at DialAFlight
Thank you so much for arranging a wonderful holiday, everything went incredibly smoothly, the guides we had were very knowledgeable and more than helpful and every transfer happened on time, fantastic service!
She keeps popping into my head. No doubt teenage eco-warrior Greta Thunberg would approve wholeheartedly of Costa Rica's much-heralded efforts to look after its outstanding natural beauty.
But you just wish Greta would smile more, despair less and have some unadulterated fun.
Thank goodness the five-million people in this spectacular country - with Nicaragua to the north, Panama to the south - smile a lot and have fun. Ticos, as Costa Ricans are called, are gentle, welcoming and wear their eco-credentials lightly.
Almost three million people visit every year, with Britons at the forefront.
Despite its small size (roughly similar to Denmark), Costa Rica possesses more than five per cent of the world's total biodiversity, and its disbanding of its army in 1948 means huge financial resources have been ploughed into education, resulting in a literacy rate way above the Central America average.
Its slogan 'Pura Vida' (pure life) is apt considering the ancient rainforests, volcanoes, waterfalls, coffee plantations, national parks, hippy-dippy surf towns, rumbustious Pacific and calm Caribbean coasts, plus, topping the bill, wildlife comprising 250 species of mammals, nearly 9,000 bird species and more than 250,000 types of insect, including a quarter of the world's butterflies.
We flit back and forth between the two coasts and experience ferocious but exhilarating downpours, plenty of clear skies, high humidity and temperatures around 28 degrees.
In the capital San Jose we stay our first night at Grano De Oro, a colonial-style hotel.
Next day we head in our rental car west to the Papagayo Gulf, where Moroccan/French entrepreneur Mehdi Rheljari has opened a five-room eco-lodge called Kasiiya - one of the most exceptional projects I've ever seen, mainly because you might never know it's there.
Such is the minimal footprint of the tented suites that it's howler monkeys who have more of a presence. The young staff are totally committed to Mehdi's vision. A shaman-type character operates from a treehouse spa; barefoot Bruno, originally from Berlin, offers 'movement sessions' (some of which involve taking your cue from animals); and naturalist Manfred leads hikes pointing out the wildlife (with a tear in his eye when an osprey does a fly-past).
Even with Satnav our next drive, south to Santa Teresa, is a challenge on roads sometimes bumpy, sometimes with giant craters.
Perfectly positioned Hotel Nantipa has been open less than a year. Its modern design (teak wood and huge sliding glass doors) is in stark contrast to Santa Teresa's hostels, shacks and yoga retreats.Mel Gibson has a place in town; so does supermodel Gisele Bundchen.
David Cameron has spent Christmas near here, as has Canadian PM Justin Trudeau .
I'm not a surfer, but if I were this must be one of the greatest places to practise one's 'aerials' and 'backsides'. A two-day stay was far too short, but we headed next for Tortuguero National Park and sloths, iguanas, crocodiles, killer frogs and snakes.
We break our journey in La Fortuna and stay one night at the highly-recommended Amor Arenal. A nearby farm has its own nature reserve, concentrating on sloths. By definition they don't do much, spending hours wrapped around a tree branch.
La Fortuna offers white-water rafting, canyoning, zip-lining, horse-riding and hot springs, in the shadow of the country's biggest active volcano, Volcan Arenal.
The main access point to Tortuguero National Park is some four hours away, in La Pavona. Included in the rate at Tortuga Lodge is one morning and one afternoon safari.
Our final destination is Puerto Viejo in the far south-east. It's a colourful, buzzy little town where Jamaicans settled some 100 years ago. They came to Costa Rica to build the railways - and never left.
It's ramshackle but with a growing number of chi-chi shops, bars and restaurants.
We stay just off the main drag at a delightful little place called Aguas Claras, handy for the beach.
'We've left the best until last,' I tell Joanna as we head for supper at a restaurant packed with locals. Puerto Viejo is a glorious fusion of Central American and Caribbean cultures - and reason enough to return to this gentle and engaging country.
First published in the Daily Mail - April 2020
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