Your calls always answered within 5 rings.
Gareth, as always, planned our vacation meticulously. Flights, accommodations and transfers for our 13 day Mexico trip all went smoothly. That’s why we keep going back to DialAFlight for past 18 years!
I was very disappointed with Lufthansa 's treatment of passengers using airport assistance. Very poor communication and left hanging around without any explanation.
Paul was brilliant helping plan our perfect honeymoon to Cancun.The initial planning, the resort, food and value for money were exceptional. I will definitely spread the word
Rules at Houston now changed, checked through international luggage no longer needs to be picked up from the carousel in Houston.
Always such great service - thank you Matt Power!
It was a fabulous holiday, thanks so much.
Mike was excellent in helping me out of a tricky situation when I was stuck in an airport in the States. He couldn’t have been more helpful!
Excellent service. The app is useful too
Orlando was outstanding! Great advice, patient, and when there was a problem he resolved it. When he was away the emergency number and email worked. Would definitely use again and recommend. thanks you
There was one hiccup on a transfer, but that wasn't the driver's fault as his office gave him the wrong destination resort. Otherwise, everything was brilliant and Jonathan at DialAFlight arranged an amazing holiday.
Kennedy always responds to our requests quickly and efficiently. Have used her for years and would not consider going anywhere else for long haul holidays.
We had a great trip and Simon and his team were on hand if we had any questions or issues. Will definitely return for our next holiday.
Ralph was as helpful as always. Great flight times, no hitches. Need to know in advance if we are going to sit together though as that was about £500 after we thought it was paid for
Owen as ever was fantastic! His organisation, insight into our location and help (when we had a bit of a wobble when we could not check in for our return flight) was excellent! Can't speak highly enough of him nor DialAFlight. Fantastic!
Massive thanks to Justin
Everything sorted by Ben and the team as usual. Perfect! Thank you
Super easy to contact and check changes
Our tailormade journey was excellent and I always recommend your services to friends and family. Ryan is my excellent sales executive and I always have faith in my travelling arrangements.
As always, Natasha came thrugh and looked after me again
Great support from Arthur. Thank you.
Nadia was incredible - it was a compassionate flight and she handled it all delicately and professionally and I was extremely grateful
Such a pleasure to have an overall service. Tickets booked, seats booked and a personal call to check all is in place for travel. Thank you
Vinnie was great and the hotels he recommended were amazing
Reggie was so helpful and made the process of booking a holiday less stressful. Thank you!
Connie never fails to help us with what we want. She is always cheerful polite and responds immediately to any queries. Wouldn’t use anyone else!
Fantastic customer service from Saf Patel. Helped me upgrade our flights, so I could surprise my wife. Would highly recommend.
Tristan was great. Very knowledgeable.
Excellent private tour arrangements. Maybe we could have got our return flight from Liberia but very minor point
Excellent service from choosing the best flights for our itinerary to transfers to and from hotels. Would most certainly be using DialAFlight again
Great service. Loved the personal touch. Rang with queries twice and immediately spoke to Clarke or Micky who resolved the issues there and then.
The Marietas Islands have been described as the world’s most idyllic bomb site. As I emerge from crystal water onto the much whispered about ‘Hidden Beach’, I’m inclined to agree.
Here I am, mere miles away from Puerto Vallarta, on Mexico's west coast - but I could not feel further removed from this all-singing holiday resort.
The Islas Marietas, to use their Spanish name, were first formed by volcanic activity and have never been inhabited. Taking advantage of their isolation, in the early 1900s the Mexican government used them to conduct military testing.
A crater bombed into one of the islands has created the pristine Hidden Beach, a secret crescent of sand that you can access only by swimming through a cave.
As I breast-stroke through this dark tunnel, my guide tells me to keep my face in the water so the tide does not buoy me up and bash my skull into the rock ceiling. This is not the most relaxing way to start a day of sunbathing.
But I am at peace as soon as I’m out of the cave, with nothing to do except lie on the sand and enjoy the warm ocean waters lapping at my feet. It really is a private paradise. I wouldn’t be surprised if Kim and Kanye made it here during their second honeymoon not so long ago in Punta Mita, an exclusive vacation enclave close by.
The islands were declared a national park in the 1960s, thanks to the efforts of Jacques Cousteau, who found them rich in marine life such as sea turtles, humpback whales and dolphins.
Until recently, Puerto Vallarta, this marvel of Mexico’s Pacific coast, was not easily accessible for British visitors - but now it's just a 12-hour direct flight from the UK.
The town itself is a smart resort long popular with Americans and Canadians, and offers a traditional slice of Mexican life. White-washed houses with terracotta-tiled rooftops are backed by green, palm-packed mountains. Banderas Bay is an arc of golden shoreline, dotted with beachfront hotels.
A stroll along the Malecon (seafront promenade), busy with families, takes me past laid-back scenes of everyday life. On Sundays, townspeople dance to traditional music in the main square, Plaza Principal.
I’m staying a ten-minute drive from Downtown at the beachfront Secrets Vallarta Bay, a new resort with an adults-only policy.
The lobby lacks a fourth wall, so you can gaze out onto swaying palms and crashing waves. Rooms are huge and come with deep baths that turn into hot tubs at the flick of a switch.
It's all-inclusive, and premium drinks flow freely. You can eat with abandon at any of the eight restaurants.
There seems to be a wedding by romantic sunset on the beach every night. It all sounds too luxurious to leave, and many don’t, spending their fortnight in the myriad swimming pools and getting pampered in the spa.
But there are tours to be recommended. One is to the Hidden Beach in the Marietas. Another promises to show me ‘Hidden Mexico’, and I spend the day walking the cobbled streets of quiet, colourful villages and studying petroglyphs - rock engravings left by the Aztatlán.
At the end of the tour, I visit a tequila distillery, and am surprised at the size of the agave – the plant tequila is made from. They look like enormous pine cones.
Most Mexicans you meet will extol the virtues of their various types of tequila – some are for sipping, others for mixing – and will probably tell you that Jose Cuervo, the golden-coloured brand that stocks the shelves in the UK, is underwhelming.
I also learn that the worm at the bottom of the tequila bottle is fallacy. The ‘worm’ is actually found in mescal – similar to tequila but made from a different type of agave – and is in fact the larva of a moth. Tasty.
Towards the end of my trip, I head north for 45 minutes to Riviera Nayarit, a 200-mile stretch of coastline that caters to a rather upmarket clientele. Think ocean-side golf courses, a Four Seasons, and so on. This is the area where Kim and Kanye stayed.
I want to check out the Riviera’s ‘hippy chic’ town Sayulita - once a sleepy fishing village but now a kind of affluent hipster haven.
I'm won over, I must admit. There's just the right balance of easygoing authenticity (cheap taco stands, fresh fish sizzling on streetside grills, studiously tatty beachfront bungalows) and vogue-ish scene (expensive souvenir shops and surf schools targeting the sexy and wealthy).
I spend the morning surfing and seriously consider converting to a life of beach babedom for the rest of my days. But if posing with beautiful beach bums isn’t your thing, Puerto Vallarta is nearby. Adventure or pure repose is all on hand on this part of the Pacific coast, Mexico's hottest holiday haven.
First published in the Mail Online - February 2016
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements