We were getting very concerned that our flights might be cancelled and we'd be stranded and sent a couple of “worried” emails. You kept us calm, reassured and sensible. Some good advice, but more important than that, it was so important to us to know that we weren’t alone. Thank you so much for your help and advice. I know you must have been working madly to keep up with everyone, but your response times made us think that we were a high priority despite that. You were amazing.
Phone call to re-arrange flights in today’s circumstances, with follow ups, should be followed by all. Well done Mike!
This is the first time I've had to contact you during a trip (in this case to change flights as we needed to get home early due to the coronavirus) and it was handled with great efficiency and professionalism by Roray
Fantastic trip. Walkers Tours in Sri Lanka provided a driver who was excellent throughout. Very knowledgeable. Thanks to Rupert and team for sorting our requirements as we booked late and changed our minds several times.
Amazing. We had a wonderful time, a couple of little hitches, but got sorted out. Overall. Brilliant
Felt very looked after right down to phone call day before to check I hadn't forgotten anything. I always feel like I'm a valued customer.
Great service and advice once again. Thinking of where to go next.
Greg could not have been more efficient and helpful
Fab holiday. Ruby is amazing
Again really impressed with the flights and connections Jack put in place.
Always found everything made so easy for us by DialAFlight
Perfect service, thank you
Everything worked out very well - will recommend and use your service again.
Flights to and from Sri Lanka booked through DAF with Les as the point of contact were perfect with appreciation conveyed to all involved.
We have used DialAFlight a lot in the past 4 years and have never been disappointed. Great service.
Excellent service with efficient friendly staff
I have always dealt with Trevor who is excellent. I would recommend DialAFlight to anyone. Absolutely 5 Star
Brilliant service. Will use again.
We have already recommended you to all our friends and family. We couldn't have had a better service
Helpful and quick to answer phone at any time of day
Very happy with the customer service received from Stephen
Stephen was extremely helpful,and accommodating.
All good with this trip and excellent contact before flights thanks to Carla who has now moved on. She has been great over the years and we look forward to dealing with Otis and other team members shortly to plan our next trip to Oz.
Excellent customer service. Alfie was really helpful.
Thomas, you did a good job for us again. All documents arrived on time, no fuss and no panic for us.
I always recommend Niall and the team to my friends. Excellent attention at all times. I go nowhere without DialAFlight. Brilliant team...
Nicole was friendly, helpful and efficient as usual in all our dealings. The driver-guide provided by Walkers Tours in Sri Lanka was excellent. All the hotels (with possible exception of Secret Ella) were very good. We had a great holiday.
Brilliant service as always. No complaints.