Top notch!
It’s always so reassuring to have someone to call and speak to. I have used DialAFlight several times and they have always been amazing, friendly and super helpful. Thank you for making it all so much easier for us. We will be back.
I've been so impressed with the service we have received from DialAFlight and Ray. Thank you, we will definitely use you again.
Very good service to Ryan
Thank you! Excellent service
We had the holiday of a lifetime and it’s all thanks to Cody from DialAFlight. The hotels were fantastic and Cody put forward all the special requests so we got the rooms with the best views. My whole family use Cody to book their holidays and have been doing so for years - it’s a very special service.
Thank you for another great trip Conrad
Thank you Noah for arranging our flights
I think DialAFlight are excellent and would recommend them to all family and friends especially Guy who was so very helpful and patient
DialAFlight is the only travel agent I use due to seamless support throughout trips. One million percent recommended to any traveller for business trips or holiday trips with one to one support
Everything went smoothly and happy with the service.
Another smooth/faultless trip down to DialAFlight as always
We cannot fault our service from Gavin. Been using DialAFlight for years and will continue to do do.
My personal preferences are Emirates, Air NZ, Qantas and any stay under 14 days just isn't a stay. You always get me good deals, but sometimes it's worth paying a little bit more.
Excellent customer service. A pre-flight call from Glen. Have used DialAFlight before with the same excellent quality of service and would highly recommend them.
What a fantastic holiday all with help of DialAFlight and any problems we had got sorted out immediately. So thank you so much and believe me we will be back to book again!
Fabulous hotel recommendation
Everything was great... looking forward to booking with you again
Many thanks for arranging the assistance to ensure a smooth transfer in Dubai to our connecting flight.
Great holiday DialAFlight. First class as always. Thanks to all the team and Patrick Howe for his understanding and help
Quick and friendly service and all details as expected
Eric was brilliant as always! Straightforward and stress free service. 10/10
The one aspect that let David down was that we thought DialAFlight would notify airline at time of booking of requirement for gluten free food.
Holiday was amazing and the hotel Movenpick was great. Deborah did an amazing job in sorting out the flight for me. Just a few points . There should be a longer layover in Doha as the lounge is amazing and had barely 5 minutes to enjoy it. I only managed a shower and a bite. Also it might be easier having Qatar airways all the way rather than BA.
Excellent service and would thoroughly recommend. Dealt with Samuel and he is excellent
Shame about the airline
Despite difficult times in Sri Lanka we had a great trip and flights were seamless thanks to Mason.
Josh was amazing - helped me with all my travel details and had lots of patience
Efficient, caring, thoughtful and friendly service as always
Everything worked out perfectly, can't wait until the next time. Thank you.
Sri Lanka is a destination of glorious, shimmering sandy beaches, enthralling wildlife and relics of ancient civilisations.
Serendip is the island's ancient name, so it can claim to be the spiritual home of serendipity - lucky discoveries by accident - and this is the feeling you get all the time here.
Hoteliers and the rest of the tourist industry on this beautiful teardrop-shaped island are keenly looking forward to welcoming holidaymakers back following the relaxation of Foreign Office warnings about travel to Sri Lanka after the tragic terror attacks at Easter.
On one of my early starts for an excursion, serendipity was seeing dozens of candles flickering in the dense dark outside a Buddhist temple. Then a schoolgirl in brilliant white uniform striding through the dawn mists along a levee between paddy fields, while an equally white egret paced daintily in the water.
Or an old lady, knee-deep in a swamp picking blue water lilies, the national flower. And everywhere, games of impromptu cricket, with a stick for a bat and a plastic drum for a wicket, on bare mud patches, in gardens, on roads.
The island’s unique subspecies of elephants are a vestige of ancient Sri Lanka. You can’t miss them.
My most memorable jumbo encounter was at the Uda Walawe nature reserve.
We watched in awe as an extended family ambled across our track. One juvenile pushed over a tree, just for fun, it seemed. Last across was a harassed young mother, sheltering a three-week-old baby.
You might see 200 elephants at the lake in Minneriya National Park, while the distinguished star in Yala National Park is the ‘prince of the night’ – the leopard.
The nearest thing to cool in Sri Lanka is its green and hilly heart, where tea plantations are a fascinating sight. Kandy, where the British beat the last king of Ceylon in 1815, still feels like a charming, antique outpost of empire.
It is dotted with guesthouses that recall Tunbridge Wells. The colonial throwbacks include a bus station clock that chimes like Big Ben. There are red King George V post boxes and immaculate old Morris Minors, Hillman Minxes and Ford Anglias.
I stayed at the Queen’s Hotel, all echoing wooden corridors and polished staircases. In the Botanical Gardens I found the tree that Queen Elizabeth planted.
In the serenity of the Temple of the Tooth, what is said to be the Buddha’s tooth is kept safe within the innermost of seven caskets.
Sigiriya is a quarter the size of Ayers Rock, topped with the 1,500-year-old fortress of the playboy King Kasyapa. He killed his father and surrounded himself with a crocodile-filled moat to exclude his vengeful brother.
I decided against the one-hour, 900ft climb to the top for the ancient frescoes and spicy graffiti.
Instead I strolled into the jungle that smothers the massive defensive stones at the rock’s base.
Huge, golden-green butterflies fluttered past. A strange symphony of birds burbled out of the trees – Sri Lanka has many wonderful avian species.
In a gap in the canopy I caught a flash of orange at the top of the rock. It was a Buddhist monk in his vivid garb. Yet more serendipity.
Most visitors stay on the west and south coasts where there's a growing choice of chic boutique hotels. You can book trips by coach or car (with your own private driver) to most parts of Sri Lanka. For short distances the ubiquitous motorised tuk-tuks are fun.
My advice is not to even consider hiring a car. Roads are an all-day adrenaline rush. You need an expert at the wheel to dodge the massive Ashok Leyland Tusker lorries painted with idealised landscapes, jam-packed buses and wobbling bikes with impossible loads.
The little station on the Colombo to Galle line close by my hotel felt like a slumbering country halt from 1950s Britain. Behind the ticket office’s narrow arched window, a clerk consulted his tomes and solemnly outlined my choices – I opted for a 90-minute trip in second class for about 50p.
On the platform I joined goats and men there just for a chat. We lurched off down the beautiful coast to Galle. Another epic rail journey is Colombo to Trincomalee, a city on the east coast.
First published in the Mail on Sunday - August 2019
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