Your calls always answered within 5 rings.
Great service and a fantastic trip Lovely to have personal service and attention from Robert .
Thank you for a very smooth trip
The only problem we had was at Sao Paulo on the outward leg where we had great trouble getting boarding cards via Gol Airlines. I failed to do it on my phone and a girl at the desk took some time to achieve it too.
Had an issue with a flight from Salta to Buenos Aires being cancelled and moved so we would arrive at the estancia around midnight. But Rosie managed to get it changed to a morning flight which made the experience better as we would have had only a full day there otherwise
Manny and his team couldn't have been more helpful - including rescheduling a missed flight. I've used DialAFlight for many years, and friends I've recommended have also been delighted to find they offer prompt and friendly service. You can actually talk to one of the team 24/7, they are unfailingly helpful, efficient and nice.
Thank goodness for the 24/7 helpline. On a bank holiday Monday we had to reschedule our flights home. Out of ten other people doing the same our new flights were sorted in the hour. Others could not even get to speak to their agents! Imagine the stress when this situation occurs.
Everything went like clockwork. PERFECT.
Luke helpful as usual
Love Abbie!
Mollie was excellent. She did exactly what we asked, kept in touch and helped us with any queries we had.
I was going through a different agent who messed me around. I spent the weekend trying to arrange something with them having been told it was confirmed and then they told me they couldn’t secure the seat and I’d have to pay a different price. I called Bradley at DialAFlight on the Monday and within 15 minutes he managed to resolve my issue. The price I was given was 2nd to none and I was very impressed with his conduct and his after service. Thank you so much DialAFlight
Will be back if and when I fly again!
Thank you Gavin. Professional and honest advice and service every time.
Smooth process from start to finish - great work again and DAF remain my go-to travel agents.
Great service, thank you.
We were really impressed with every aspect of our experience and highly recommend Ethan.
Everything worked out perfectly
Edward Scudder is an asset to your company. Not only did he alleviate any worries I had. But his overall professionalism was fantastic. I’m advising friends and family to use DialAFlight
Very efficient!
Been with DialAFlight for a few years and always receive the best service. They are very helpful and responsible.
Harvey and Abbie were brilliant... please tell them!
Keep up the good work and looking forward to my next travel with you!
Excellent support
Excellent, attentive, personal service
I wouldn't use anyone else to book our holiday/flights. From luxury holidays to daughter's gap year flights. Joe Orton sorted everything. He found us an upgrade to First Class and the BA service to Santiago was very impressive and was definitely worth doing as it's a 15 hour flight. But we flew back from Buenos Aires and the BA business class was very disappointing, as was the food. Very poor.
Marshall a superstar as always
Everything went well
We were disappointed with our seat allocation on Iberia
As always, very efficient and helpful.
Tristram as always was excellent. I always recommend
1. Do some research and decide which attractions are most important. If you can, tick these off first. If you arrive without a plan head for the furthest point and then work your way backwards instead of joining the procession from the entrance.
2. Try and avoid the Magic Kingdom on Sundays and Mondays. These are the first days after guests check in and most head straight there. Take the monorail, it travels to the Magic Kingdom main entrance and just stops at 2 resorts prior to arriving at the Magic Kingdom - a lot less crowded.
3. If you are not staying at a Disney resort avoid days when a park has Extra Magic Hours (EMA) as it will be much busier. Always try and go the day before or the day after.
4. During the school term American families tend to visit at the weekends so those days can be especially busy.
5. Stay nearby. Go early in the day and then leave the park as the queues build up so the kids can have a swim and a nap before returning in the evening.
6. If you really want to beat the crowds the best time to go is Mon -Thur during the first three months of the year! Or the first 2 weeks of December, after Thanksgiving and before Christmas. But it can be cold so dress warmly.
7. Stay in a Disney hotel and each day you'll get Extra Magic Hours (EMH) which allow you into one of the Disney parks an hour early before the crowds build up and you can stay beyond closing time in another.
8. If you are staying in Disney's Grand Floridian, Contemporary, Wilderness Lodge or Polynesian hotels you'll also get to see the Electrical Water Pageant which is a show many people don't know exists.
9. Stay at one of these Universal Hotels - Loews Portofino Bay Hotel, Hard Rock Hotel Orlando or Loews Royal Pacific Resort - and you can use your room key as an Express Pass allowing you to skip lines at both Universal Parks. (Except for Harry Potter's Forbidden Journey)
10. Make the most of your time at Universal Orlando Resort with Early Park Admission*. Universal Orlando Hotel guests and other select groups can access one of the following theme parks prior to park scheduled opening time (valid theme park admission is required). Early Park Admission at Universal’s Volcano Bay is thirty (30) minutes prior to park opening and at Universal Studios Florida and Universal's Islands of Adventure up to one (1) hour prior to park opening.
11. Top tip. If you are not staying in a Theme Park hotel get to Universal Studios early in the morning. Customers have reported getting in as much as 15 min before the doors officially open.
12. Normally Disney raises its ticket prices in August and we suggest buying before then to lock in the lower rate. All Disney Parks require a reservation for the park outside of needing a ticket. Having a ticket does not guarantee entrance to your park of choice as places are limited.
13. Do not try and do more than one Park in a day. It's at least 45min from one Disney Park to another.
14. Do sit down and eat but try and avoid the busiest period from 11-2pm. It will allow the kids to decompress and there are several places serving non-junk food. It's best to pre-book by phone or email as these can be busy.
· In the Magic Kingdom there's French cuisine at the Be Our Guest restaurant - the only place serving alcohol in the Park. There's also good seafood at Columbia Harbor House in Liberty Square and Italian at Tony's which has a Lady and the Tramp theme.
· At Universal choose from Lombard's Seafood Grille or pub grub at Finnegan's Bar and Grill. Harry Potter fans will love eating at the Three Broomsticks and Mythos Restaurant has won numerous awards as best theme-park restaurant. There are also some good options at Universal City Walk like The Hard Rock Cafe and Jimmy Buffet's Margaritaville.
15. Busch Gardens. If you want to do the Skyride don't join the England queue which is always busy. Go to the France or Germany line.
16. Disney's Hollywood Studios. Get to the park as early as you can and go first to Toy Story Midway Mania. If you want to go on Rock 'n Roller Coaster and Tower of Terror get a Fast Pass for one before queueing for the other. Also now that Star Wars is open you can pre-schedule a time to visit so you don't miss out.
17. Epcot. As soon as the park opens head to ' Soarin for a Fast Pass. Then go to either Mission:Space or Test Track and ride one followed by the other before heading back to 'Soarin. Go round the Park anti clockwise and go to Spaceship Earth in the afternoon when queues are short.
18. Islands of Adventure. When you enter Harry Potter's Forbidden Journey stay to the left if you don't have anything to leave in a locker (that's everything you can't fit in your pocket). It will save several minutes. On Men in Black aim for the red light in your own vehicle. Hold down the trigger, don't keep pressing it. You'll hit it every time and get major points.
19. Animal Kingdom. This park opens earlier than the others so get up early and head straight to Kilimanjaro Safaris for a Fast Pass then get a coffee or go on Expedition Everest before heading back to Kilimanjaro.
20. Seaworld. A good first stop is the Dolphin Nursery and when it gets hot head for Dolphin Cove where the viewing area is nice and cool.
21. Discovery Cove. Get there early. If you've booked a swim it's first come first served.
22. Don't get Fast Passes for live shows. Just get there 30 min in advance.
23. With older kids agree a place to meet in advance in case someone gets lost. Also suggest they stand against a wall as it cuts down the search area.
24. Take pictures of younger kids on your mobile. Write your mobile number on a luggage tag which can be attached to a belt loop or similar and explain to the child what it is for. Also show them what a park employee's uniform looks like.
25. Wear sensible shoes. There's a lot more walking than you think. And bring water bottles (which can be refilled from drinking fountains) and sunscreen which are both expensive to buy in the park.
26. Take a photo of where you park your car. You won't believe how many rental cars of the same model and colour as yours there are when you get back to that car park tired. You can park for free at Disney Springs and take the bus into the parks, it takes a bit of planning and a bit more timebut it saves money if you drive or rent a car.
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